This week, Microsoft announced the addition of two new capabilities to the Business Premium license:
Outlook Customer Manager
A simple CRM tool for small businesses, Outlook Customer Manager lets you track your customers, contacts, sales activities, and important events from your Inbox.
Microsoft Bookings offers convenient, flexible online options that make it quick and easy for customers to schedule appointments with your small business clients. A customizable public webpage allows customers to find available times and book appointments, anytime. A private calendar enables your small business clients and staff to manage their schedules; automatic confirmations and reminders help to save time.