All too often, organizations making changes to their IT environments overlook the concerns, and even anxiety, of those that use the systems.
As part of our deployment services, and our on-going support services, we help you with communications. With timely and proper information, and support, we reduce stress and improve acceptances of the pending and current changes across your organization.
While we bring best-practice templates, we customize communications to match your organization and its culture. Our scope spans the project with communications covering:
- Project overview
- Reasons / motivations for change
- Expectation setting
- New / modified use cases
- Instruction and training
- Professional development
We help build consensus, acceptance, and success.