Google Guides are not “train the trainers”; they are end users with advanced training who serve as peer resources for your organization.
For organizations just moving to Google Apps or deploying additional services,Google Guides help promote changes and provide peer support during deployment.
On an on-going basis, Google Guides lead by example and provide a peer resource for support and assistance. More than an extension of the support provided by your IT team, Google Guides help peers adapt and incorporate work process improvements. They help identify creative methods and best practices, and work with peers to deploy these system-wide.
We provide Google Guides with the training and tools they need to succeed. In addition to a customized mix of workshops and live web-based training, Google Guides have access to self-paced learning tools and our support services, without limits, for the year.