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I Love My New Chromebook, but …

As we prepare to offer Chromebooks to schools and SMEs, our first unit has arrived.  Never has setting up a new computing device been so simple.  Once you power up, the OS walks you through connecting to your wireless network and downloading the latest Chrome OS updates.

Enter your Google Apps username and password, and you are up and running.

We are using the Samsung 5 WiFi edition.  The keyboard is fine, but compact.  Performance is superb as is screen, audio, and video quality (through the built-in camera).  Boot up takes ~8 seconds and coming out of sleep is instant.  A far cry from the coffee break required when returning from Standby on my Windows laptop.

I love it, but ….  it does take some adjustment.

ChromeOS is an OS in a browser.  There is no “closing” the browser to see your desktop.  Your “desktop” is the new tab screen, with your applications listed in a logical order.

There is local storage, about 50GB, and the ability to use USB and SD cards for more space.  The local storage is not like a traditional hard drive.  There is no letter, it is simply accessed through the browser.

Google could make moving to Chromebooks easier with a few changes to Google Apps and Gmail in particular.   When composing emails, Gmail has an “Attach File” link that assumes you are loading a file from local storage.  I suggest that Gmail should also have a “Share Doc” link that lets you browse your Google Docs collections and select links to include/attach in the message.  If I am moving to the cloud, make sharing content from the cloud the default.

Aside from that, I find the Chromebook more useful for working on the go than my iPad, as I prefer the Chrome browser interface to the mail, calendar, and ‘mini browser’ interfaces on the iPad.

Let me know what you think.
–Allen

People Widget Gives Context to Email Senders

Email is not just a way to communicate … to send and receive messages.  Email can and should be a tool for collaborating.  A tool that places your communication within the context of your relationship with the senders and recipients.  A tool that makes it easier to move from sending/receiving to sharing.

People Widget

Over the next two weeks, Google is rolling out the People Widget across Google Apps platforms.  The widget highlights content and communications from colleagues, friends, and family, placing your communications within a broader context.

The widget, which will appear next to your inbox provides context for the sender of each email.  More than seeing who the sender is, the People Widget lists any recent email conversations and joint calendar events.  It also provides on-click access to chat, initiate a new email conversation, schedule a meeting, or update the sender’s information.

For more information, visit the Official Gmail Blog.

If you are interested in trying Google Apps, contact us or complete our 12 Minute Assessment.

 

Google Apps Helpful Hint: 5 Things You Can Do With Attachments

With constant and continuous updates, it is easy to miss some of the ‘small’ enhancements that make using Google Apps easier.  Our Google Apps Helpful Hints series features some of these new capabilities.

Today, we look at 5 new features around Gmail attachments.

1. Drag attachments in and out

In: Simply drag files from your desktop right into the message you’re composing and they’ll upload from there. (Make sure you’re using Google Chrome, Mozilla Firefox 3.6 or Safari 5 for this to work.)

Out: Simply drag the icon for a Gmail attachment to your desktop. (Note that dragging attachments out is only supported in Google Chrome for now.)

2. Select multiple attachments

Attaching multiple files one by one is no fun. Instead, just multi-select the files you want to attach by holding down the Ctrl key (or Command on a Mac) and clicking on each file you want to attach. Holding down the shift key will select a continuous list of files.

3. Never forget an attachment again

Gmail looks for phrases in your email that suggest you meant to attach a file (things like “I’ve attached” or “see attachment”) and warns you if it looks like you forgot to do so. Every day, this saves many people the embarrassment of having to send a follow up email with the file actually attached.

4. View attachments online

When you receive an attachment, sometimes you just want to view it and there’s no need to download or save it to your desktop. The Google Docs viewer allows you to view .pdf, .ppt, .tiff, .doc and .docx files in your browser. Just click the ‘View’ link at the bottom of the message.

5. Find that long-lost attachment

If you’re looking for an attachment someone has sent to you, Gmail’s advanced search operators can help you find what you’re looking for quickly and accurately e.g. ‘has:attachment pdf’.

Google Apps Helpful Hint: Delegation in MS Outlook

If you delegate your email and calendar in Google Apps (Premier or Education editions), the person to whom you delegate, can handle messages and calendar events on your behalf from the Outlook client if you are using the Google Apps Sync for MS Outlook tool.

When you grant access to your account in Gmail, and share your primary Calendar, those messages and events are synced to the Outlook client. The person to whom you delegate can then receive and answer email on your behalf, as well as create and respond to calendar invitations on your behalf.

Click here to learn how to delegate access

Improved Email Formats for Document Sharing

To help clarify communications when sharing documents, Google Apps now generates emails with color coding and new formats.  The messages are designed to give more visual clues to the recipient as to the type, number, and name of the documents.

Shared documents, spreadsheets, and presentations are defined by blue, green, and red coloring.

When sharing multiple documents, users new receive a clear list of document titles as links to open each document.

You can see snapshots of the new mail formats here.

Offline Gmail Options Get Real

Offline Gmail is officially out of beta.

Offline Gmail is a managed component of Google Apps that enables users to read, reply, and create messages when disconnected from the Internet.

Offline Gmail is one of several off-line options.  If you want to know more, contact us.

Premier vs Standard Edition

One of the advantages of upgrading to Google Apps Premier Edition is the ability to integrate your existing Blackberry Enterprise Server (BES).  In November, Google upgraded the connector in several ways:

  • Increased Capacity: Administrators can now run up to 500 users per Blackberry Enterprise Server
  • 64-bit Support: The Google Apps Connector now supports 64-bit Windows systems
  • Support for Blackberry Professional Software
  • Hosted Support: The Google Apps Connector now includes support for multiple companies on a single server
  • Enhanced Logging

For small and mid-size businesses, this means easier connectivity and emerging options to use 3rd party BES hosting services.  You can now get the full BES, native Blackberry, user experience for email, calendar, and contacts without the capital investment of running the BES server in-house.

Offline Gmail Continues to Mature

While the not most-used feature among our Google Apps Premier Edition customers, offline Gmail is available and is no longer considered Beta.  Offline Gmail lets you compose and read your email without an Internet connection and without using other programs like Microsoft Outlook.

Recently, Google enhanced some of the features that let you manage messages for offline use.  You have more flexibility to download messages by time frame for offline use.  You can also manage download messages with specific labels — all or by time frame as well.

Click here to learn more.

Horizon Info Services Named Exclusive North American Distributor for OffiSync

WESTBOROUGH, MA – November 12, 2009 – Building on its growth as a Google Apps Authorized Reseller, Horizon Info Services (www.horizoninfoservices.com) announced its selection as the exclusive North American distributor for OffiSync (www.OffiSync.com).  OffiSync is an add-on for Microsoft Office lets users save, share, and collaborate using Google Apps from menus and toolbars within Microsoft Word, Excel, and PowerPoint.  OffiSync also includes content and image search features.

“The launch of OffiSync is another turning point in the evolution of Google Apps as a business computing platform,” notes Allen Falcon, CEO of Horizon.  “OffiSync lets businesses and individuals continue to use their current desktop productivity tools and Google’s innovative cloud-based applications — either as a migration path or as part of a long-term strategy.”

Users are more comfortable changing email software since many already use more than one email program – at work and personally.  Many users are not as comfortable changing word processing and spreadsheet applications.  OffiSync solves this problem.

In a recent interview with eWeek, Matt Glotzbach, Google Enterprise Product Management Director noted that “…it’s a great set of functionality and helps a business or enterprise bridge that experience gap between users that want to work in native Office apps and those users who want to work in the cloud.”

Horizon is actively signing up resellers throughout North America.  In addition to the community of Google Apps Authorized Resellers, Horizon sees strong interest from consulting companies and IT firms that help companies deploy and use Google Apps.  It is a win-win solution.  Customers benefit from easier migrations and better integration; resellers gain from accelerated sales and an incremental recurring revenue stream.

OffiSync is designed to work seamlessly with all versions of Google Apps used by companies, educational institutions, non-profits, and individuals.  Oudi Antebi, Founder and CEO of OffiSync adds that “We created a solution that works with all current versions of Microsoft Office and every version of Google Apps – Premium, Standard, and Education, as well as individual Google Doc and Google Site accounts.”

OffiSync is available as an annual subscription starting at $12 per year per user or under a traditional perpetual license starting at $30 per user.  Both licenses include support; the subscription includes enhancements, upgrades, and future releases.

About Horizon Info Services

Horizon Info Services is offers industry-leading technology services to small businesses at affordable prices, specializing in solutions for businesses and non-profits with 1 to 500 employees.  Based outside of Boston Massachusetts, Horizon is an Authorized Reseller of Google Apps and Google Postini Services and offers a range of online backup solutions.

About OffiSync Corp

OffiSync enhances the way information workers use productivity applications by bringing together their familiar desktop environment with innovative cloud computing services.  OffiSync extends the way users use desktop software and allows them to store their files on Google Apps for better collaboration and accessibility, as well as integrates with web and image search that make it easy to bring content from the web right into document and presentations.  OffiSync is an independent, privately held company headquartered in Seattle, Washington.