Management Team

Our management team brings more than six decades of IT and business management experience to every engagement.

Allen Falcon is a technologist and entrepreneur with more than 25 years in the industry.  Allen’s background includes a unique history of software development and marketing, CIO-level consulting, and entrepreneurship.

Early in his career, Allen served as a Sr. Software Engineer and Project Leader at the former Data General.  In this role, he managed a strategic technical partnership with Novell, bringing Novell’s Portable NetWare to DG/UX and the new AViiON hardware platform.Allen left development in the 1991 to join Onset International, a boutique consulting firm located outside Boston, MA.  At Onset, Allen consulted to the
Office of the Chief Technology Officer at Citibank.  Allen was instrumental in developing the strategy and methods for formalizing PC, LAN, and Client-Server support and assisted Citibank in selecting a management system for its global networks.

In 1993 Allen and a partner launched Horizon Information Group, a strategic technology management consulting firm focused on information technology and services.  As managing partner, Allen worked with CIOs of numerous large financial institutions and corporations, including John Hancock, State Street Bank, Bankers Trust, Harvard Medical School, Times Mirror Corporation, and the WGBH Educational Foundation.  Allen’s services focused on helping clients improve management and support of local area networks and client-server systems.

In 1998, Allen helped spin off and manage IST Development, Inc., a software company focused on tools for helping small and mid-size businesses mitigate desktop application Year 2000 risks.  From startup to January 2001, IST Development sold approximately $2.5 million in software.

From 1999 through 2009, Allen continued to manage and run Horizon Information Group, focusing on the needs of small and midsize businesses and non-profits.  Often serving as a part-time CIO, his experience spans industries including financial services; publishing; manufacturing and distribution; architecture, design, and construction; and professional services.

In September 2006, Allen launched the firm no known as Cumulus Global, recognizing the need among small businesses for better managed IT services.  Rather than focusing on traditional “break/fix” issues, Allen has led Cumulus Global on a path that provides value-add services not normally available or affordable to the SMB market.

Allen leads a team of cloud computing experts helping businesses, non-profits, schools, and local governments move to Google Apps and related cloud services.  As a Google Apps Premier Partner, Cumulus Global offers a range of integrated services, including Google Apps for Work, Drive for Education, and Chrome for Work and Education.

Allen is a recognized thought leader on technology issues for small and mid-size businesses.  His work and entrepreneurial spirit won him recognition from the Boston Business Journal as on of the “40 under 40”.  Allen served two terms as a director and officer of the Smaller Business Association of New England and served a term on the board of the Institute of Management Consultants New England Chapter. Allen and Cumulus have been recognized as an innovator by CRN and regional business media.

Allen holds a Bachelor of Science Honors degree in Computer and Communication Sciences from the University of Michigan.ExpertsExchange.150

ChrisCaldwellChristopher Caldwell is a successful Information Services executive with nearly 30 years experience in information services operations, application development, management, and leadership. Having worked in the trenches of data center operations and programming, Chris developed a comprehensive suite of skills over the course of his career. His expertise includes corporate information technology and service management; program and project management; strategic and project-specific business requirements analysis; system requirements analysis and specification; system, application, and database design; software engineering and development, data center management, network and systems administration, network and system security, and end-user technical support.

While Chris’ concentration has been in transportation-related finance and services, his business knowledge spans multiple sectors with expertise in a variety of areas.

  • Financial systems
  • Asset management and control
  • Service product management
  • Call center systems
  • Inventory management, barcode, and distribution systems
  • Logistics management
  • Human resource systems
  • Web-based business services

Chris has studied and implemented quality of service best practices, including 6-Sigma and Crosby Quality Management. He has supervised the technical and professional development of software development, support, and operations staff, and has served as liaison to vendors and customers on business-critical projects.

Chris served for six years as the Vice President of Information Technology and Services for AMI Leasing, a full service vehicle and equipment leasing, finance, and logistical services firm (formerly a subsidiary of Ford Motor Credit Corporation). Chris attained this position after serving the company in a variety of software development and operational staff and management positions.

In 2004, Chris moved from IS management to consulting, joining Horizon Information Group as a Senior Consultant. While at Horizon, Chris served as a Consulting CIO for a number of mid-size organizations.  Chris’ skills in IS Operations resulted in significant performance improvements and cost savings across a number of client engagements.

In 2006, Chris joined Allen Falcon in launching Horizon Info Services, now Cumulus Global.  As Chief Operating Officer, Chris oversees all service activation, support, and training activities for customers and sales partners.cert-deploy-badge

PaulDrotchWhile relatively new to the technology industry as an executive, Paul Drotch brings additional financial management analysis, and strategic planning expertise to Cumulus Global’s executive team.  As CFO, Paul manages all accounting and finance functions and overseas strategic initiatives in support of the company’s rapid growth.

Prior to joining Cumulus Global, Paul served as a Senior Investment Officer at Liberty Mutual.  During his tenure at Liberty Mutual, Paul tracked a $3.0 billion portfolio over several vertical industries, providing critical and timely analysis and recommendations to fund managers.  Paul previously served as a Senior High Yield Analyst for Federated Investors.

Paul holds a Bachelors of Arts with Honors from the University of Rochester and Master of Business Administration in Finance and Strategy from the Tepper School of Business at Carnegie Mellon University.  Paul is a Chartered Financial Analyst.

Paul lives in Central Massachusetts with his wife and three children.  He is currently a Board Member at the Epilepsy Foundation Massachusetts, Rhode Island, New Hampshire & Maine and has served in leadership positions on the boards of several area non-profits.