Understanding SaaS Availability Claims

As small and mid-size businesses (SMBs) evaluate cloud computing solutions, vendors often tout availability, or up-time, commitments. Understanding the metric, and how to compare vendor claims, is critical when selecting a solution. Availability is generally expressed as a percentage — 99.9%, 99.99%, and so on. With 8760 hours in each year, 99.9% availability equates to […]

Google: Mobile List View Comes to Your Browser

List View, a filtering and sorting feature for Google Spreadsheets previously released for mobile devices, is now available in your browser. The feature makes it easier to add, edit, sort, and filter rows. Learn more …

A Better Option

Yesterday, I blogged about the cost of MS Exchange 2007, particularly since most SMBs do not buy Software Assurance and will need to purchase new licenses and new hardware. In our example, a 20 person company looking to run a Standard Edition of Windows Server and MS Exchange would likely spend $20,000 to $25,000 over […]

How Expensive is MS Exchange 2007?

For most companies, the time to upgrade from MS Exchange 2003 to MS Exchange 2007 is when the physical server is ready for replacement. In part, this is a necessity because Exchange 2007 only runs in a 64-bit environment and most servers running MS Windows Server 2003 are running on a 32-bit system. Unless you […]

Google Video Enhancements for Premier and Education Editions

Google has expanded the capabilities of Google Video for Google Apps Premier and Education Edition users. You can now:– Add captions to your videos– Upload videos up to 1 GB in size (increased from the 300 MB previous limit) Click here to learn more about these features. Also, Google has set the video storage size […]

A Small Gmail Improvement for Managing Conversations

Google has made a small, but effective, change to how Gmail handles the “Mark Unread” function in conversations. Now, when you open a conversation and use the “Mark as Unread” button, messages that were previously previously read will remain as such. In effect, you will not loose your history of read messages. Learn more …

Gmail Contacts can Share Email Addresses

Every wish you could use the same email address for multiple contacts? Now you can.

Use Analytics to Monitor Gmail Usage

If you have a Google Analytics account and use Google Apps Premier or Education edition, you can now monitor Gmail usage. This capability expands your ability to use analytics to monitor usage of Google Sites and Google Docs. Learn more … For organizations that integrate Google Analytics in their web site, SEO, and email marketing […]

Check your Browser Performance

From Stop Buying Servers, here is some sound advice on managing Browser Add-Ins to improve performance.

Were YOU fooled by the Google Autopilot Announcement?

Did you see Google’s announcement for Gmail AutoPilot? Did you think, “What a great service?” Did your read the sample messages and responses? While AutoPilot sounds cool, it was just an April Fool’s Day joke.

Last Minute Invitation

If you are in the area and can leave work a little early, please join Horizon Info Services at the Corridor Nine Chamber’s Open for Business Expo.It is a great opportunity to see our Cloud Computing solutions first-hand, including Google Apps Premier Edition, Google Security and Compliance Solutions, and our industry-leading online backup and recovery […]

Google Docs Gets New Drawing Feature

All editions of Google Docs include a new feature that lets you create and insert drawings into documents, spreadsheets, and presentations. The Insert Drawing menu option provides the ability to add, color, rotate, and adjust lines, shapes, text labels, and free-hand scribbles. Learn more ….

Google Docs gets better “Find and Replace”

Google has released an improved “Find and Replace” toolbar in Google Docs. Available in all editions, you can more easily search and replace text. The toolbar adds more options for controlling your search, such as case-sensitive matching and regular expressions. Learn more …

Usage Reporting added to Google Apps Premier and Education Editions

Administrators can view charts on active users and disk space utilization from the Google Apps Control Panel. Learn More.

First Microsoft SMB Insight Report Highlights Virtualization and SaaS

In the first edition of an anticipated annual survey and report, the 2009 Microsoft SMB Insight Report confirms key trends in virtualization and Software as a Service. Key findings from the survey of more than 600 companies and Small Business Specialists from the United States, the United Kingdom, Canada, France, and Brazil identified the following […]

The Open Cloud Manifesto is Finally Here … What do YOU think?

Following a very noisy public spat between Microsoft and the Cloud Computing Interoperability Forum (CCIF), and within the CCIF itself, the Open Cloud Manifesto is available to the public. Here is my opinion on the conflict and the process to date. Please read the “Manifesto” and let me know what you think.

Cloud Computing Brought Down to Earth

If you are interested in a macro view of cloud computing and the emerging industry, this blog post from Gregg Ness is a great place to start. Gregg looks at three key factors from a network perspective (network automation and management, capacity, and security) and provides a context for understanding reality versus vendor hype.

Where do Google Enhancements Come From?

Ever wonder where new ideas for Google Apps come from? Here is a peek into Google Labs as published on CNN.COM

Import/Export Gmail Filters

As part of a continuing “series” of posts, here are some of the recent feature enhancements for Gmail from the teams at Google Labs. Filter Import/Export — Export your mail filters as a file: back them up, share them, or save them before deleting so you can restore them later. Import one of these files […]

Cloud Computing to Grow by 21% This Year

As reported on PCMAG.COM, Gartner is projecting a 21% world-wide growth in Cloud Computing. The report identifies the success of Google in creating a new business and delivery model which Microsoft, Yahoo, and others are now starting to emulate.