You have the resources to manage your IT services or do not yet need our Managed Cloud Services.
With Cloud Forward IT Service & Support plans, our team of expert admins help you secure your systems and enable user productivity. We support your IT admins and your team. We help ensure your IT services keep pace as your business thrives and grows.
| Self Service (No Plan) | Limited Service Plan | Admin Service Plan | Premium Service Plan | |
|---|---|---|---|---|
| Adjust License Counts | ✔ | ✔ | ✔ | ✔ |
| Reset Admin Passwords | ✔ | ✔ | ✔ | ✔ |
| Warranty Assistance | ✔ | ✔ | ✔ | ✔ |
| Basic User Account Administration | ✔ | ✔ | ✔ | |
| User License Administration | ✔ | ✔ | ✔ | |
| Support Ticket Escalations Assistance | ✔ | ✔ | ✔ | |
| System Administration Assistance | ✔ | ✔ | ||
| Support for System & App Admins | ✔ | ✔ | ||
| Security Settings for Cloud Services | ✔ | ✔ | ||
| Data Loss Prevention/Protection Settings | ✔ | ✔ | ||
| Assist IT Staff with End-User Support | ✔ | ✔ | ||
| Tier-2 End User Support | ✔ |
Contact us and let us know how we can be value.
Schedule a free, no-obligation consulting session with one of our Cloud Advisors.
