4 Bellows Rd / 2nd Floor
Westborough, MA 01581
PO Box 1129
Westborough, MA 01581-6129
120 W Trinity Pl
Decatur, GA 30030
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Upgrade Coming to Spaces in Google Chat
/in GeneralA Google Chat upgrade is rolling out as of September 30, 2023. Google will be upgrading the format of all spaces organized by conversation topic to in-line threaded spaces in batches. The changes take place over the course of several months. Upgrades for each space may take a few minutes to complete. In some cases, […]
AI and Privacy Issues: Data Leaks and Breaches
/in GeneralWe recently posted about the AI warning we received from a partner about the use of AI tools and protecting their confidential information. Beyond the specifics of the warning, we quickly saw a much broader context. Using AI tools, if not managed carefully, will result in unauthorized data disclosures, breaches, or leaks. These disclosures may […]
Cumulus Global Grows its Sustainability with Evertreen Reforestation Initiative
/in General, NewsCumulus Global Partners with Evertreen to Offset CO2 with Reforestation Projects August 10, 2023 – Westborough, MA – Cumulus Global announces a dramatic expansion of our company’s sustainability efforts. Partnering with Evertreen, Cumulus Global is supporting reforestation projects in four countries trees. Joining a reforestation program helps the company offset emissions from commuting, business travel, […]
Our First AI Warning: Why Using AI Services Can Breach Your Contracts
/in GeneralWe recently received our first AI Warning. This was not a a general warning such as, “anything built for good can be use for evil” or “AI can replace you.” We received a direct warning about specific uses of artificial intelligence services and our contracts. The warning we received applies to you as well. Some […]
Small Business Summer Savings
/in GeneralSmall businesses and solopreneurs depend on their technology in ways that differ from larger organizations. Our laptops and desktops are critical to daily operations and access to cloud services, including Microsoft 365 or Google Workspace, is our lifeline. Without IT staff and spare equipment, we rely on our own abilities and outside help to keep […]
Cumulus Global Recognized on the 2023 MSP 501
/in General, NewsCompany’s Best-in-Class Innovation, Services, and Growth Recognized for Second Consecutive Year on the Most Prestigious List Of Managed Service Providers Worldwide JUNE 29, 2023 – Westborough, MA – For the second consecutive year, Cumulus Global received recognition in the 2023 Channel Futures MSP 501 rankings, landing at 220 on the list. The global ranking identifies […]
Cumulus Global in the News: Next-Gen Managed Services Featured on HostingAvice.com
/in General, NewsCumulus Global Streamlines IT Operations With Next-Gen Managed Services TL; DR: Meet Cumulus Global, a cloud solutions agency that works to streamline and simplify your IT infrastructure. With more than 40 years of experience in the industry, Allen Falcon, CEO of Cumulus Global, tells us how the company aims to help small-to-medium businesses and the […]
Backup Your Google Workspace or Microsoft 365 Cloud: Use Cases Beyond Restore
/in GeneralAs we discussed in recent blog posts, Google and Microsoft clouds operate under a shared responsibility model for data protection. Google and Microsoft run internal backup systems to protect you should they have hardware or software issues. You, however, are responsible to backup your cloud, including Google Workspace or Microsoft 365. You need to protect your […]
SaaSOps: Adapting the enterprise model for small and midsize businesses
/in Blog, GeneralThe term “SaaSOps” was first coined by David Politis, founder of BetterCloud. SaaSOps, short for Software-as-a-Service Operations, is the suite of processes, skills, and responsibilities for managing the lifecycle of software delivered as a cloud service. Most small and midsize businesses use multiple SaaS applications. By effectively and efficiently managing these applications, we reduce operating […]
Security Best Practices to Protect Your Admin Accounts
/in Blog, GeneralIn any client environment, it is critical for you to protect your admin account with current security best practices. Most cloud services have multiple levels of admin accounts, including a super admin with the ability to access, manage, and change every configuration and security settings. In many cloud services, “super admin” accounts also have blanket […]
The High Cost of Low Adoption
/in Blog, GeneralRoughly 53% of the more than 33 million small and midsize businesses in the US rely on cloud services. The vast majority use Microsoft 365 or Google Workspace for basic productivity tools: email, calendars, contacts, and files. The popularity is due, in part, to the ease of deployment. You can quickly deploy either of the […]
The State and Future of Remote Work
/in Blog, GeneralAs noted in a recent article published by American City Business Journals, the state and future of remote work are still up for debate. Remote work and hybrid work arrangements continue to face resistance. Our reduced need for office space still impacts city centers and commercial real estate markets. And yet, employees still want remote […]
Effective Cloud Strategies for Small Businesses
/in Blog, GeneralAs small and midsize businesses (SMBs), most of us have cloud strategies centered around productivity suites for email, calendars, chat, and file services. Beyond Microsoft 365 and Google Workspace, we need cloud strategies for small businesses that differ from those used by larger organizations. Although our goals and objectives may be similar, we differ in the […]
Cloud Computing Trends, Challenges & Provider Insights in 2023
/in Blog, GeneralCloud Computing Trends Earlier this month, CRN published a story covering Flexera’s 2023 State of the Cloud Report. Flexera provides software and systems to manage enterprise private and public clouds. The report on cloud computing trends originates with an annual survey of 750 technology leaders across sectors, geographies, and size of the business. While the […]
A Notable Shift in Cyber Attacks
/in Blog, GeneralAs we proceed into 2023, we begin receiving reports and analysis of 2022, the year that was. Now is a time when we gather data and perspectives on the past year. This new information helps guide us to better decisions in the year ahead. With respect to Cyber Attacks, the information is definitely both positive […]
The Cloud, Shared Responsibility, and You
/in Blog, GeneralThe vast majority of small and midsize businesses (SMBs) understand — or have learned the hard way — that the ability to recover lost or damaged data is critical to your IT services and business resiliency. You need to be able to recover and restore files, databases, servers, and workstations from loss due to disasters, […]
Understanding a Third Party Data Breach & How to Prevent One
/in Blog, GeneralWhat is a Third Party Data Breach? A third party data breach occurs when an individual’s login identity and/or personally identifiable information (PII) has been disclosed by a third party system or service. A third party system or service is one that is unrelated to your business. Third party data breaches are a security risk […]
Cumulus Global Recognized on the 2022 CRN® MSP 500 List
/in General, NewsCompany Celebrates 5th Consecutive Year of Recognition as an Industry Leader For the fifth consecutive year, Cumulus Global proudly shares that CRN®, a brand of The Channel Company®, has named Cumulus Global to its Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2022. CRN’s annual MSP 500 list identifies leading North […]
Google Workspace Fee Increase Effective April 11, 2023
/in General, NewsOn February 11, 2023, Google provided sixty (60) days notice of a Google Workspace fee increase across most licenses. For many customers, this increase is coming immediately after increased fees related to the transition from G Suite to Google Workspace. The Google Workspace Fee Increase in Summary The Google Workspace fee increase primarily impacts subscriptions […]
3 Questions – About Cyber Security
/in GeneralShare your answers to our 3 Questions and, in exchange, we will Schedule time (no cost / no obligation) with one of our Cloud Advisors to discuss why the questions are important and to review your answers Provide our Rapid Security Assessment at no cost to you. 3 Questions about Cyber Security: 1) How do you […]