4 Bellows Rd / 2nd Floor
Westborough, MA 01581
PO Box 1129
Westborough, MA 01581-6129
120 W Trinity Pl
Decatur, GA 30030
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Backup Your Cloud: Use Cases Beyond Restore
/in GeneralAs we discussed in recent blog posts, Google and Microsoft clouds operate under a shared responsibility model for data protection. Google and Microsoft run internal backup systems to protect you should they have hardware or software issues. You, however, are responsible to backup your cloud, including Google Workspace or Microsoft 365 . You need to protect […]
SaaSOps: Adapting the enterprise model for small and midsize businesses
/in Blog, GeneralThe term “SaaSOps” was first coined by David Politis, founder of BetterCloud. SaaSOps, short for Software-as-a-Service Operations, is the suite of processes, skills, and responsibilities for managing the lifecycle of software delivered as a cloud service. Most small and midsize businesses use multiple SaaS applications. By effectively and efficiently managing these applications, we reduce operating […]
Security Best Practices to Protect Your Admin Accounts
/in Blog, GeneralIn any client environment, it is critical for you to protect your admin account with current security best practices. Most cloud services have multiple levels of admin accounts, including a super admin with the ability to access, manage, and change every configuration and security settings. In many cloud services, “super admin” accounts also have blanket […]
The High Cost of Low Adoption
/in Blog, GeneralRoughly 53% of the more than 33 million small and midsize businesses in the US rely on cloud services. The vast majority use Microsoft 365 or Google Workspace for basic productivity tools: email, calendars, contacts, and files. The popularity is due, in part, to the ease of deployment. You can quickly deploy either of the […]
The State and Future of Remote Work
/in Blog, GeneralAs noted in a recent article published by American City Business Journals, the state and future of remote work are still up for debate. Remote work and hybrid work arrangements continue to face resistance. Our reduced need for office space still impacts city centers and commercial real estate markets. And yet, employees still want remote […]
Effective Cloud Strategies for Small Businesses
/in Blog, GeneralAs small and midsize businesses (SMBs), most of us have cloud strategies centered around productivity suites for email, calendars, chat, and file services. Beyond Microsoft 365 and Google Workspace, we need cloud strategies for small businesses that differ from those used by larger organizations. Although our goals and objectives may be similar, we differ in the […]
Cloud Computing Trends, Challenges & Provider Insights in 2023
/in Blog, GeneralCloud Computing Trends Earlier this month, CRN published a story covering Flexera’s 2023 State of the Cloud Report. Flexera provides software and systems to manage enterprise private and public clouds. The report on cloud computing trends originates with an annual survey of 750 technology leaders across sectors, geographies, and size of the business. While the […]
A Notable Shift in Cyber Attacks
/in Blog, GeneralAs we proceed into 2023, we begin receiving reports and analysis of 2022, the year that was. Now is a time when we gather data and perspectives on the past year. This new information helps guide us to better decisions in the year ahead. With respect to Cyber Attacks, the information is definitely both positive […]
The Cloud, Shared Responsibility, and You
/in Blog, GeneralThe vast majority of small and midsize businesses (SMBs) understand — or have learned the hard way — that the ability to recover lost or damaged data is critical to your IT services and business resiliency. You need to be able to recover and restore files, databases, servers, and workstations from loss due to disasters, […]
Understanding a Third Party Data Breach & How to Prevent One
/in Blog, GeneralWhat is a Third Party Data Breach? A third party data breach occurs when an individual’s login identity and/or personally identifiable information (PII) has been disclosed by a third party system or service. A third party system or service is one that is unrelated to your business. Third party data breaches are a security risk […]
Cumulus Global Recognized on the 2022 CRN® MSP 500 List
/in General, NewsCompany Celebrates 5th Consecutive Year of Recognition as an Industry Leader For the fifth consecutive year, Cumulus Global proudly shares that CRN®, a brand of The Channel Company®, has named Cumulus Global to its Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2022. CRN’s annual MSP 500 list identifies leading North […]
Google Workspace Fee Increase Effective April 11, 2023
/in General, NewsOn February 11, 2023, Google provided sixty (60) days notice of a Google Workspace fee increase across most licenses. For many customers, this increase is coming immediately after increased fees related to the transition from G Suite to Google Workspace. The Google Workspace Fee Increase in Summary The Google Workspace fee increase primarily impacts subscriptions […]
3 Questions – About Cyber Security
/in GeneralShare your answers to our 3 Questions and, in exchange, we will Schedule time (no cost / no obligation) with one of our Cloud Advisors to discuss why the questions are important and to review your answers Provide our Rapid Security Assessment at no cost to you. 3 Questions about Cyber Security: 1) How do you […]
Lessons from the Rackspace Attack
/in GeneralOn December 2, 2022, a ransomware attack on Rackspace disrupted email services for thousands of businesses. The attack encrypted files throughout Rackspace’s Hosted Exchange environment, one of the largest in the world. The outage impacts mostly small and midsize businesses (SMBs). While Hosted Exchange is only 1% of Rackspace revenue, the incident was large enough […]
Service Update: Microsoft 365 Fees Increase on January 1, 2023
/in General, NewsService Update: Microsoft 365 Fees Increase on January 1, 2023. As previously announced by Microsoft, Microsoft 365 Fees Increase on January 1, 2023. In addition to increased fees for specific licenses, Microsoft is changing the structure of annual agreements and adding a 20% surcharge for month-to-month licensing. Why Now? Microsoft has been working towards these […]
Service Update: Archived User License Fees Begin in January
/in General, NewsService Update: Archived User License Fees Begin on January 23, 2023. As previously announced by Google and covered in our blog, Google has discontinued the Vault Former Employee (VFE) service. All Google Workspace customers had there VFE licenses converted to a trial of the Archived User License (AUL) service. The free trial of the AUL […]
Google Workspace Transition Update – 12/01/22
/in GeneralMore than two years after announcing the change, the Google Workspace transition from G Suite continues. For organizations running G Suite with an annual or term commitment, your transition is scheduled to occur on your next renewal date. For organization on the Flex Plan (month to month), Google will automatically transition your account with 60 […]
Responding to Ransomware: Police, Pay, or Panic?
/in GeneralResponding to ransomware is complicated. With the continuing increase of successful cyber attacks against small businesses, we hear a lot of debate on two aspects of your response to a successful ransomware attack. Should you contact law enforcement? Should you pay the ransom? Both of these questions have pros and cons. How and when you […]
Cumulus Global Receives Inc.’s Inaugural Power Partner Award
/in General, NewsNew award highlights B2B partners that support startups across all business functions and empower growth WESTBOROUGH, MA, November 22, 2022 – Cumulus Global is honored to be recognized by Inc. Business Media with a listing on the inaugural Power Partner Award list. The awards honor B2B organizations across the globe with proven track records supporting […]
2022 SMB IT Security Needs Study Highlights & Contradictions
/in GeneralSecurity firm Action 1 recently published the results of its 2022 SMB IT Security study after surveying 750 small and midsize businesses. Key Findings and Contradictions of the Action1 SMB Report It is no secret that perceptions about our security risks differ from reality. Not surprisingly, some of the 2022 SMB IT security needs survey […]