Entries by Allen Falcon

Prepare for Windows 10 End of Life and Windows 11

A Guide: From Windows 10 End of Life to Windows 11 Support for Windows 10 ends on October 14, 2025. After this date, Microsoft will no longer provide: Free software updates, including updated or new features Security patches and fixes Technical assistance Although you can continue to use Windows 10, doing so dramatically increases your […]

Google Jamboard Shutdown – Save Your Jams

As previously announced, Google is shutting down Jamboard on December 31, 2024. Even if you never bought a physical Jamboard, the Jamboard app has bounced around the Google Workspace ecosystem for a while as both a stand-alone app (jamboard.google.com) and as the whiteboarding tool in Google Meet. Jamboard’s end-of-life is December 31, 2024. This is […]

What is Pen Testing and Why You Should Care

Cyber threats are evolving at an alarming rate, posing significant risks to your business. Penetration testing, commonly referred to as “pen testing,” is becoming a vital, proactive tool for assessing your risks. Pen testing simulates a cyber attack on a computer system aimed at identifying vulnerabilities and testing the security of IT systems. Pen testing […]

Google Gemini Licensing Explained

Google’s recent announcement that Google Gemini is now a core service within Google Workspace has led to some confusion regarding the distinction between the Gemini App and Gemini for Google Workspace and your Gemini licensing options. This blog post provides clarity on the products and their pricing. The Gemini App The Gemini App runs at […]

Preparing for Your Cyber Insurance Renewal

As you approach your annual cyber insurance renewal, you can take specific steps to ensure you have appropriate coverage and reasonable premiums. The cyber insurance market has matured greatly over the past two years and continues to evolve rapidly. Insurers have become significantly more savvy regarding risks, protections, recovery costs, and potential liabilities. As a […]

Understanding the Google Class Action Lawsuit Notice

Beginning on September 23, 2024, Google Workspace administrators began receiving notices from Google Operations related to a class action lawsuit filed against Google in 2020. This Service Alert blog post summarizes the information and discusses next steps as they relate to users with Google Workspace accounts. Background In July 2020, a class action lawsuit was […]

Prevent Your Email From Being Pushed Aside or Blocked

With the ever-present nuisance of spam and threats of cyber attacks, email services continue to add features and protections. Some of these will prevent your email from being delivered, and others will prevent your message from being seen.  Here are 3 actions you need to take so your messages arrive and are seen. Ensure Your […]

3 IT Trends We See Now

Working with hundreds of small and midsize businesses, we often see trends in IT interests, plans, and initiatives. Given all the hype, we expected to see Generative AI as a big trend this fall. While our clients are interested in it and beginning to use it, Generative AI is not among the top three trends […]

ALERT: Threatening Emails are Spiking

In the last 72 hours, our clients have reported an alarming increase in threatening emails. These emails contain enough personal information to legitimately trigger worry, fear, and in some cases, panic.  This post covers three types of threatening messages and how to respond. The Attacks This type of attack is known as a “Exposure Threat” […]

5 Cybersecurity Standards for Small and Midsize Businesses

As small and midsize business leaders, we understand the need to comply with regulatory and industry requirements. We also want and need our IT services to support our business priorities and fit within our budget. So how much cybersecurity is enough? Our cyber insurance partner, Datastream, analyzed policies and coverages for nearly 8 million businesses across […]