Phone / Fax / Email
Headquarters / Boston
- Street Address
4 Bellows Rd / 2nd Floor
Westborough, MA 01581 - Mailing Address
PO Box 1129
Westborough, MA 01581-6129
Regional Offices
- Southeast Office
120 W Trinity Pl
Decatur, GA 30030
4 Bellows Rd / 2nd Floor
Westborough, MA 01581
PO Box 1129
Westborough, MA 01581-6129
120 W Trinity Pl
Decatur, GA 30030
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Google Postini Services Update 10/13/09 11:00 PM
/in GeneralAt 7:15 PM ET, an update was posted for Google Postini Services: ‘We experienced an issue which has caused a backlog of inbound email affectingusers on System 7. We are currently taking steps to address the existing backlogand minimize the impact on new incoming email. For the affected users inboundmail has been flowing but at […]
Google Postini Service Update: 6:20 PM ET
/in GeneralFor our customers, mail flow for Google Postini Services has been “normal” since about 3:25 this afternoon. A short while ago, the Message Center and System Administration consoles came back online. The Postini service will continue to add deferred messages to the stream of messages being process and delivered in real-time. While we have no […]
Share with Groups!
/in GeneralIn a recent enhancement to sharing in Google Apps, you can now share documents for viewing or editing by Group. This feature makes sharing with project teams, customer teams, or large numbers of individuals faster and easier. Group sharing is works with: Docs (documents, spreadsheets, and presentations) Sites Video To learn how, Click Here. To […]
Google Postini Service Update: 3:00PM ET
/in GeneralGoogle Postini Services continue to experience mail flow problems. Mail flow rates continue to swing between Normal and Critical this afternoon. Horizon’s customers site on Postini’s “System 7”, which is now operating out of secondary data centers. This shift should improve mail flow as the systems forward deferred messages. A status update posted at 2:40 […]
Google Postini Service Update
/in General12:45 PM ET Some users are still experiencing intermittent delays in email delivery through Google Postini Services. Currently, mail flow is at near normal levels. Emails will still be delayed as the service forwards queued and deferred messages. Given the “fast/slow” nature of this event, we expect that mail flow rates may continue to fluctuate […]
Manage Email Retention With or Without an Archive
/in GeneralWith 25GB of inbox space for each user, managing space is rarely an issue. Company policies related to records retention, however, often create a need to enforce retention policies on email messages. In Google Apps Premier Edition, you can not set a retention period for email. Once set, Gmail will automatically permanently delete all email […]
Google Calendars: Group Invites
/in GeneralGoogle Calendars now let you invite groups.To invite a group to your event: Simply enter the group name under ‘Guests’ in your Google Calendar invitation.
Google Calendars: Help Your Social Networking Efforts
/in GeneralOne of the basic tenants of social networking is to be mindful of your contacts’ birthdays and special events. Google Calendar can help. You can now add a special calendar that shows your contacts’ birthdays and events. To add the birthday and event calendar in Google Calendar: From the Settings page, select ‘Browse interesting calendars’ […]
Industry Update: Microsoft’s Sidekick/Danger Failure was NOT a Cloud Failure
/in GeneralOver the weekend, Microsoft and T-Mobile acknowledged that the server failure earlier in the week would likely result in the total loss of user data. While some in the “tech media and blog-o-sphere” tout this as a failure of the cloud computing model, the reality is somewhat different. Read my post at Internet Evolution and […]
Set your Sites on better Gadget and LInk Integration
/in GeneralTo expand the potential of Google Sites for internal and secure customer portal, Google has improved how gadgets and links are managed. You can now Paste embeddings that use object, embed, or iframe tags; they will be auto-wrapped in a gadget Add custom links in your sidebar navigation, using manual mode More easily paste HTML […]
Sending Email from Multiple Addresses
/in GeneralIt is no longer uncommon for some users to manage multiple email accounts. Whether covering email addresses for support or customer service, or providing administrative assistance to an executive the “on behalf of” label can be distracting to the email recipient. Google Apps Premier Edition (and Education Edition) now allow users to send emails from […]
Google Apps and OpenID
/in GeneralWith in-house systems, multiple user names and passwords are often an issue as applications and systems have unique security systems and requirements. So too is the case as you move into cloud computing solutions. By providing an API for OpenID, organizations can allow users to log into OpenID-enabled applications using their Google Apps username and […]
Can I find the document you shared with me?
/in GeneralAs organizations improve collaboration, document sharing replaces endless chains of email attachments. One adaptation for users, however, is the ability to find documents that others have shared.By adding “Shared With …” to search options in Google Docs, users have an easier way of finding documents that have been shared.
Document Sharing Just Got Easier
/in GeneralOne of our concerns about Google Docs was the user interface for sharing. The options were not in one place and were not clear to newer users. Google has addressed our concerns. All of the sharing options are no located in one dialog box with multiple tabs. The Sharing menu item lets you pick which […]
Improved Directory Sync with Google Apps
/in GeneralOne of the advantages of the paid versions of Google Apps is the additional integration features provided. Even smaller companies gain when administration time is minimized. Recently, Google updated the capabilities of Google Apps Directory Sync: Google Apps Directory Sync can now help synchronize contact information for non-employees (as well as employees) that are listed […]
Google Releases the Google Apps Connector for Blackberry Enterprise Server
/in GeneralAfter an extended period in Beta testing, Google has released its connector for Blackberry Enterprise Server. Messages sent to your Gmail inbox are pushed to your BlackBerry within 60 seconds. Emails read/deleted on your BlackBerry are marked as read/deleted in Gmail, and vice-versa. Emails archived/starred on your BlackBerry are archived/starred in Gmail, and vice-versa. BlackBerry […]
Themes for Google Forms adds Color and Style
/in GeneralQuick and simple, Google has added about 70 themes for Forms that add some color and character to your information gathering efforts. Click here to learn more
Better User Admin for Google Apps
/in GeneralBack in April, Google released Google Apps Directory Sync, a tool that lets Google Apps administrators add, remove, and change Google Apps accounts automatically as changes are made to the directory service on the local network. The tool works with Microsoft Active Directory and Lotus Domino. A few weeks ago, Google release a significant upgrade […]
Google Spreadsheet gets several new usability features
/in GeneralOver the past few weeks, Google Spreadsheets have seen a number of important new features, all of which improve its usability and, with some features, compatibility with Microsoft Excel. Send Google Spreadsheets as an Attachment From within spreadsheets, you can now attach the spreadsheet to an email via the Share menu. Improvements to the Solve […]
An Interesting Discussion about Exchange vs Google Apps
/in GeneralBack in May, I posted Google Apps vs Exchange Part I that included a link to a comparison presentation. There have been some recent comments and an interesting discussion about the post and the presentation. To save you searching back in time, you can click here to see the original post and the comments. As […]