4 Bellows Rd / 2nd Floor
Westborough, MA 01581
PO Box 1129
Westborough, MA 01581-6129
120 W Trinity Pl
Decatur, GA 30030
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Is Consolidation in Online Backups Beginning?
/in GeneralPC Magazine is reporting that HP is discontinuing its online backup services, known as Upline. Without any public press release from HP, customers have received notice of the service termination and will be receiving full refunds.While generally regarded as a slick service, Upline had significant service quality issues.This announcement follows Yahoo’s announcement that the Yahoo […]
Improved Interface for Attachments in Gmail
/in GeneralGoogle has release two nice improvements for attachments in Gmail. You can now: Select and attach multiple files from the same folder simultaneously See the upload progress of your files
Google’s Gmail Outage in Perspective
/in GeneralTuesday Morning, from about 4:00 am to 7:00 am EST, many users could not access Gmail through the web interface. For Google Apps Premier Edition users, the impact appears to have been only the web access — IMAP access was working from our iPhones and we could still generate calendar updates and invites, site invites […]
GMail / GTalk Phishing Scam
/in GeneralZDnet is reporting a phishing scam targeting users of Gmail and Gtalk services. The scam provides an “account termination” warning and asks users to click a link to a fake site that asks for login credentials. What to do? NEVER give your login credentials to fix an “account problem” Run Google Apps Premier Edition and […]
CNNMoney.com Discovers Web Conferencing
/in GeneralWhen the mainstream media reports on a technology trend, is the trend over? Let’s hope not. In a stroke of industry insight, CNNMoney.com is reporting that “Web Conferencing Booms”. The article gives case studies and pricing for Citrx GoTo Meeting and GoTo Webinar services (both great services), while taking a few jabs at Cisco WebEx […]
VMware Clouds Their Vision
/in GeneralAs widely reported and covered in this ChannelWeb article, VMware is promoting a cloud computing strategy with the potential to integrate internal clouds and vendor clouds. A few thoughts: Is an “internal cloud” really a “cloud”, or just an traditional data center abstracted across virtual servers and resources? Are you getting full benefit from your […]
Gartner Recommends Buying Google Apps from a Reseller
/in GeneralIn a publication titled “Google Apps Reseller Channel Puts ‘Feet’ on the Street”, Gartner recommends companies purchase Google Apps through the reseller channel. “Procure GAPE via the reseller channel and drive toward acost plus price, which could potentially reduce the overall GAPE price byalmost 20%.” With bundled implementation, migration, and integration services, Gartner identifies qualified […]
Levels of Cloud Computing
/in General“Cloud Computing”, as a term, is quickly becoming a catch-all term for any service available over the Internet. This post from the vendor Rightscale provides a great definition of the three basic levels of Cloud Computing.
Hamilton Beach Blends Savings with Gmail
/in GeneralReviewing newsletters, I ran across an interesting article from TechTarget in mid-January. Hamilton Beach Brands made the case for moving from an in-house email solution to Google Apps Premier Edition. With a large IT staff, they managed the project in-house, buying direct for Google. For many SMB’s, reseller expertise can speed the planning, implementation, and […]
Helpful Hint: Google Apps Contacts
/in GeneralDo you have duplicate contacts? Select the contacts and use the “merge these contacts” link.
Incremental Features Address Security Concerns
/in GeneralIn a feature enhancement for Google Apps Premier Edition in January, Google greatly enhanced security with the addition of new administrative features.Administrators can now: Set minimum and maximum password length requirements for their users View visual indicators of the strength of their users’ passwords With these features, administrators can now better implement password requirements in […]
Spreadsheets and Forms Get A Boost
/in GeneralThe following new features are available in Google Spreadsheets: A mobile-friendly view with filtering, sorting and row-by-row editing The ability to define attributes of a cell and require that input meets those data validation rules, improving how spreadsheets can be used to gather and manage data A form summary page with information about completed responses, […]
Google Calendar User Interface Upgrade
/in GeneralLast week, Google added five new User Interface improvements and features to Google Calendars (all editions): Collapsable screen area for all-day events Ability to add Google Docs files to events Streamlined settings for sharing, unsharing and deleting calendars New ‘Save and send emails’ option for new events Better accessibility with improved support for screen readers […]
Previewing the Print Preview Feature
/in GeneralIn early February, Google announced a new Print Preview feature for Google Apps (all editions). For those familiar with Google’s nearly flawless PDF generation capabilties, the preview function looks familiar. In fact, Google is using the PDF engine to provide the Print Preview, with a helpful index of page thumbnails as well. If you haven’t […]
Google “gets it” with Groups
/in GeneralGoogle Apps Premier Edition has been update with new email list features. As importantly the provisioning APIs available to qualified resellers makes it easier to use these features. Google Apps email lists are now called “groups” Admins can now set permissions to determine who can send to each group: Group owners Group members Domain members […]
Verdict Out on ActiveSync and Google
/in GeneralIn “Google Time”, the availability of ActiveSync for calendar and contact synchronization with iPhone, Windows Mobile, and other PDA’s is old news (announced on 09-Feb-2009). Currently, the team at Horizon is prepping our contacts and calendars so that we can fully test the new features. The big caveat is that starting up ActiveSync replaces all […]
If Microsoft Resellers Don’t Like Licensing Options …
/in GeneralIf Microsoft’s resellers don’t like the licensing options available to small and mid-size businesses (SMB’s), why should you? Yesterday, ChannelWeb (A CMP Publication) reported that Microsoft was mulling over changes to its SMB volume licensing programs, again. This is just another salvo in the ongoing debate over licensing complexity championed by David Schrag and other […]
Pundits Mix, Match, and Misunderstand Google’s Enterprise Solutions
/in GeneralOn February 11, Keith Ferrell posted a blog entry at bMighty.com entitled Google Apps: Right For The Small Business Buck? (And Does Google Even Want Your Bucks?). In the article, Mr. Ferrell confuses the market positioning of Google’s Message Encryption Service, part of the Google Apps Security and Compliance Suite, with Google Apps Premier Edition […]
More Offline Features
/in GeneralGoogle Apps Premier Edition offline (Beta!) now includes offline, read-only access to your calendar.This represents another example of the continuous, incremental development and improvement strategy behind Google products and services.
Google Apps Contacts Mature
/in GeneralOne of the differences between Google Apps Premier Edition and MS Outlook with Exchange is that Google Apps does not have the concept of the Global Address List. Companies use the GAL to share contacts and distribution lists, even though the GAL is a separate entity from the Personal Address Book, which is also separate […]