What is SaaS Data protection and why You Should Consider it
SaaS data protection refers to the measures and strategies that software-as-a-service (SaaS) providers implement to safeguard their customers’ data from unauthorized access, alteration, theft, or loss.
SaaS data is not immune to permanent data loss. Microsoft and Google make no guarantees when it comes to restoring deleted data, whether from human error or a malicious act. While Microsoft 365 and Google Workspace (formerly G Suite) may make collaboration more efficient, data protection and management is a shared responsibility. Both Google and Microsoft include some basic recovery capabilities, but they not enough to protect your business.
SaaS providers use a combination of technical, administrative, and physical controls to protect their customers’ data. Encryption of data in transit and at rest, access controls and permissions, firewalls, intrusion detection and prevention systems, multi-factor authentication, regular security audits and assessments, and disaster recovery and business continuity plans are examples of these controls. SaaS providers also have legal and regulatory obligations to protect their customers’ data, depending on the type of data and the jurisdiction in which they operate. This may include compliance with industry standards such as the General Data Protection Regulation (GDPR) or the Health Insurance Portability and Accountability Act (HIPAA).
Here are 3 major reasons to add SaaS data protection to your Microsoft 365 or Google Workspace solution.
Overall, SaaS data protection is crucial for maintaining the trust of customers and ensuring the confidentiality, integrity, and availability of their data. The three reasons below are vital to understand as it relates to how to secure data in SaaS.
1: Data Loss Due to Permanent Deletion
If an employee accidentally deletes a critical spreadsheet from OneDrive or Google Drive, or a deleted folder of important emails passes the retention period in Trash, neither Microsoft nor Google will be able to recover your data.
Even if those files are within your retention period, locating and restoring lost data can cost you more time than you can afford.
2: Data Loss Due to a Ransomware Attack
If your business suffers a ransomware attack, you cannot roll-back your data to a point-in-time before the attack without a backup solution. Your data is likely gone forever.
More than losing valuable business data, you will face potentially crippling costs. You may choose to pay the ransom (without any guarantee your files will be unlocked). You may work to rebuild your lost data. Either way, you will spend significant money, time, and lost productivity trying to save your business.
3. Time and Money Lost in Recovering Files
Retaining critical user data when employees leave your company is costly without a backup solution in place. The time spent to recover data might be more than what your business can afford. SaaS Data Protection and backup solutions lets you retain past employee data without the need to keep their Microsoft 365 or Google Workspace account active. You save time and money.
Whether you lose data or time, the impact to your bottom line can be significant. To address this challenge, you need a secure solution for this growing reliance on the cloud.
Learn more about Cumulus Global’s data protection and security solutions. To ensure your business continues to run smoothly, schedule a complimentary cloud advisor appointment.