AI in Google Workspace – Gmail

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AI in Workspace: GmailGoogle Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover AI in Gmail.

AI in Gmail

AI in Gmail lives in the Gemini Side Panel.  Gemini in Gmail is your productivity partner that can help draft, reply, sift through, and summarize your emails to save you time at your desk or on the go.

Features you should know when using the Gemini Side Panel in Gmail

The Gemini Side Panel is available when you are looking at your inbox and when you have opened an email or email thread. From the inbox, or at any time, you can:

  • Find specific messages or information in your inbox
  • Identify trends and topics
Draft Emails and Respond
  • Summarize an email thread. You can ask for a more or less detailed summary than the initial response
  • Draft an email based on keywords and the context of your inbox
  • Edit emails to polish your tone or change the length of your message
  • Ask Gemini to suggest a response to the email
Access Calendars and Events
  • Create events using your natural language requests
  • Search for calendar events by dates, participants, or subject
  • Request details about specific upcoming events
Access Files and Drive
  • Search Drive for documents related to the topic of an email thread
  • Use the “@” prompt to search for and add specific documents to your query

The “One-Click” features you should know when working in an email message

  • When viewing, the “Summarize this email” link gets you an instant summary of the message and thread
  • When composing a new email message, the “Write an email for me” link prompts you for information and drafts your message

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor.

We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.