A Cyber Insurance Primer (Slide Deck)

Slide Deck | Source: Cumulus Global —
Cyber Insurance is a tool, not a solution. This deck is from our June 2022 3T@3 Webcast: A Cyber Insurance Primer and discusses the what and why of cyber insurance and how it fits into your cyber security and incident response plans.

IT Security for Small Businesses

Security, Privacy, & ComplianceStreamlining IT Security for SMBs

Streamlining IT security is a more balanced message about why and how to protect your business. Over the past year, we have covered the on-going, and increasing, threats to small businesses.  We often highlight the scope and severity of the risk, including how security trends will affect small business.  Hopefully this information, along with cost-effective solutions, prompts you to act. At times, we may appear to be fear-mongering.

Sound business practices, not fear, should be your motivation to protect against cyber attacks.

The market is awash with cyber security solutions. These range from single-protection products to complex advanced security monitoring and response services.  The number of options, and competing claims, is overwhelming.

Our Recommendations on IT Security for Small Businesses

Focus protections on the most common, and most damaging, types of attacks.

1. Focus on Risks

We know that:

  • More than 80% of cyber attacks start with, or involve email via phishing and other social engineering tactics
  • Ransomware is the most common type of attack
  • Business email compromise (BEC) is the most costly type of attack
  • Attacks via DNS and web content are becoming more of a risk

As such, small and midsize businesses should focus on preventing these types of attacks. Plan to limit your security approach and spending to prevention and recovery from these risks.

2. Use our Security CPR® model as a guide

Communication and Education

Make sure your team knows how to spot an attack and what to do if they suspect an attack.  They should know the risks and steps you are taking to protect your business.

Periodically sharing articles or updates may be sufficient to strengthen your business.  Subscribing to a security awareness training service is an affordable way to provide this education. Your cyber insurance policy may require this service.

Protect and Prevent

To protect your business from the greatest risks, put the following solutions in place:

  • Multi-Factor Authentication (MFA)
  • Encrypt data at rest, including on servers, desktops, and laptops
  • Use advanced threat protection (ATP) on all email accounts for inbound messages
  • Ensure your endpoint protection (local anti-virus) is a next-gen solution
  • Use DNS/Web protection to prevent harmful downloads

Specific to business email compromise attacks and ensuring your legitimate emails are not flagged as dangerous, ensure your domain configuration include the following protocols and services:

  • An accurate and complete Sender Policy Framework (SPF) record
  • DomainKey Identified Mail (DKIM) for all sources of email (including marketing tools)
  • Domain-based Message Authentication, Reporting, and Conformance (DMARC)

Respond and Recover

Even with protections in place, cyber attacks can be successful.  Ensure that you can return to operations quickly, even as a full recovery may take time. Your ability to recover and respond should include:

  • Backup/Recover data stored in the cloud (Microsoft 365, Google Workspace, etc.), as well as on local servers, desktops, and laptops
  • Continuity services so you can run images of key servers, desktops, and laptops if they are damaged by an attack

Note that continuity services also protects you from the impact of hardware issues, theft, and other losses.

Start with an Assessment to See Where Your Small Business Stands with IT Security

For a limited time, our Rapid Security Assessment is free of charge. Complete a 3 minute survey and receive a detailed report benchmarking your basic security services with respect to the most common cyber attacks against small and midsize enterprises.  

To learn more, please join us on May 17th at 3:00 PM ET for Streamlining Security, our May 3T@3 Webcast or schedule a no-obligation call with one of our cloud advisors.


Security Trends Will Impact Small Businesses

Security, Privacy, & ComplianceSpeaking at a recent CRN-hosted security summit for midsize enterprises, Paul Furtado, Gartner’s Vice President of Midsize Enterprise Security stated, “The only thing harder than defending yourself against a cyberattack is telling your executives and your partners why you didn’t do enough to protect yourself.”  His comments reflect current security trends from our historic “Trust but Verify” security model to one that is “Never Trust; Always Verify” — also known as Zero Trust.

Expectations are changing and our tolerance for breaches is dropping.  More than 56% of successful attacks exploit known vulnerabilities with patches available for more than 90 days.  Frankly, many of us are failing at the fundamentals of IT security and this needs to change.

While smaller in size, SMBs remain prime targets of cyber attacks.  With “Ransomware as a Service” readily available, finding and attacking vulnerable small businesses is inexpensive and effective.  SMBs are more likely to have fewer security protections; SMBs are less likely to be able to recover from an attack and more likely to pay ransoms.

Here are 7 security trends that warrant our attention and action:

1 Zero Day Exploits

As the name implies, Zero-Day  Exploits take advantage of newly discovered security holes before our tools and systems can be updated to prevent an attack.

Next Gen solutions are needed to protect from attacks on devices, in the flow of email, and in web traffic.

2 Insider Threats

Insider risk refers to every account that has access into an organization’s environment such as service accounts, custom integrations, and API accounts. Insider threats, meanwhile, are the small percentage of insiders actually doing something that will cause a security incident, intentionally or not.  For example, the increased use of QR codes allows attackers to create malicious QR codes that install keyloggers and screen grabbers to steal identities and multi-factor authentication tokens.

We need Security Awareness Training to help individuals understand the risks and build safe habits.

3 Regulatory Changes

As noted, security expectations are changing.  State and federal laws are changing. Passed by the Senate this year, the Strengthening American Cybersecurity Act will require businesses to report significant cyber events within 72 hours and ransomware payments within 24 hours. These requirements lay on top of other federal regulations, multiple states’ privacy laws (CCPA, MA PII, etc.), and industry regulations (PCI-DSS, etc.).

With cyber insurance and cyber response services in place, small businesses are more likely to avoid fines, losses, and legal actions.

4 IoT

Internet of Things devices, and similar automation technologies are popular and often lack basic security features.

As IoT-based solutions move into smaller businesses, we need to secure and monitor devices and the networks on which they run.

5 Supply Chain

Bad actors know that attacks on supply chains can be more effective than attacking an intended target.

If your smaller business is in the supply chain of a larger company, expect security to become an issue.  They are likely to request — or demand – additional security measures as a condition of your business relationship.  And, be ready to demonstrate (prove) that you actually do what you claim on the security checklist.

6 Data Mining

Data mining enables attackers to not only go after your business, but your vendors and customers as well.  Imagine attackers telling your customers their private data will be released if you do not pay the ransom.  Even more common, imagine your customers receiving emails “from” (impersonating) you instructing them to send money.

We need to start protecting unregulated data in the same ways we protect regulated data.  Encryption, for example, does not prevent a breach but ensures the data cannot be used.

7 Ransomware

It would be nice to think we are past the ransomware pandemic, but we are not.  Over 80% of ransomware attacks are on small and mid-size businesses. Because attacks have moved beyond encryption to data exfiltration, attackers are likely to understand your business and set ransoms that are steep, but payable (often 1% to 1.5% of annual revenue).  Businesses hit by ransomware average more than 20 days of significant business disruption. On average, they permanently lose more than 35% of their data.

A response and recovery plan that includes business continuity ensures that you can keep your business running while you recover from and respond to an attack.

Your Next Step

Please contact us to evaluate your security footprint and needs, and discuss possible next steps, or schedule a no-obligation introductory call with one of our Cloud Advisors.

Real Estate Cyber Security

Cyber Attacks on Real Estate Agents and Brokers Victimize Clients

As cyber attacks on real estate agents and brokers increase, clients are paying the price.

Security, Privacy, & ComplianceMost of the country is facing high demand for housing with extraordinarily low supply.  This creates a highly competitive sellers’ market in which buyers compete to have offers accepted. The urgency and need to move fast makes real estate agents, and their clients, prime targets for cyber crime. As noted in a recent bulletin from CRES Insurance, brokers and agents need to protect themselves and their businesses from cyber attacks, which can include adding cyber insurance for real estate organizations.

The Scenario of Cyber Security for the Real Estate Industry

Imagine being a real estate agent and receiving a call from client excited that their offer was accepted and confirming that they have wired the deposit, only to realize that their offer was not accepted.  They share the email with you with the instructions.  The email looks like is from you, your assistant, or your firm.  The message uses words and phrasing that you and others at your firm regularly use.  Without close inspection, the message appears to be legitimate.

Your email domain and/or your identity has been successfully impersonated. Your client has lost thousands of dollars. Your reputation is damaged. You may be facing legal action. All reasons to pursue proper data protection and security services to prevent real estate cyber attacks.

Real Estate Cyber Attacks

This form of attack, a Business Email Compromise (BEC), is on the rise and real estate agents and brokers are the target.  Attackers compile information about you, and how you work, from public sources and social media.  In some cases, you may be an unknowing victim of an advanced persistent attack. In these attacks, hackers install software the sits quietly on your computer, tracking your activity, and sending information back to the attacker’s servers. The attackers then use this information to impersonate you and/or your business.

Once an attacker can impersonate you or your business, your clients become the financial victims. You face a loss of clients and reputation, and potential legal action.

Real Estate Cyber Security Solutions

Like any business, agents and brokers need to ensure their systems are safe and secure with proper real estate cyber security best practices.  They should also take steps, specifically, to prevent domain and email impersonation. Here are three cyber security steps you can take to protect your real estate business from attacks.

  • Ensure you and your team understand cyber risks and how to minimize your risk of attack.
  • Use protective technologies:
    • Next-gen endpoint protection to prevent malware and ransomware on your computers
    • Email advanced threat protection to prevent phishing and other email-based attacks
    • Multi-factor authentication to protect your identity.
  • Configure different email security solutions that prevent domain and email impersonation

Feel free to contact us to discuss your security profile or for a security assessment.

 

 

Expect an Increase in Cyber Attacks

Data Protection & SecurityThe U.S. Cybersecurity & Infrastructure Security Agency, part of the U.S. Department of Homeland Security, is warning businesses to be prepared to defend against cyber attacks originating from Russia. “Every organization—large and small—must be prepared to respond to disruptive cyber activity,” the agency says in its warning.

Our security vendors, analyzing aggregate data, are starting to see a definitive increase in the number and frequency of attacks.

Fortunately, you have a range of tools at your disposal to protect you business:

  • Next-Gen endpoint protection
  • Advanced threat protection
  • Multi-factor authentication
  • Cyber-awareness training
  • DNS/Web protection
  • Third party breach monitoring

These services, paired with recovery and continuity services, can prevent your business from succumbing to an attack. And, if you do fall victim, ensure your business can be back up and running on hours, not days or weeks.

Please contact us if you have any questions or would like a no-obligation review of your security footprint.  You can also schedule a call with one our Cloud Advisors, below.


Email Security: Good, Better, Best

eBook | Source: Cumulus Global —
Cyber attacks by email have skyrocketed over the last decade. Email and domain impersonation attacks, fueled by successful phishing attacks, bypass account-centric security. This eBook discusses how to protect your business and domain from Business Email Compromises and impersonation attacks.

The State of SMB Cyber Security

Data Protection & SecurityGone are the days when cybercrime was exclusively a big business problem. In the modern workplace, all businesses are at risk, regardless of their size or industry. Today, we recognize that implementing a cyber security program, much like hiring people and growing sales, is an essential part of running our companies.

With 43% of cyberattacks targeted at SMBs, it’s not surprising that many have identified cybersecurity as a priority. And while most of us have deployed protections, it is challenging to know if you have the right balance of protection relative to your risk.

Here are 4 key findings from research conducted by Microsoft:

01 Businesses understand that cybercrime is a problem, but understate the severity of the threat and overestimate their preparedness

The vast majority of businesses (85%) cite cybercrime as a concern, and more than half (56%) believe it is a top priority. Businesses are backing up this belief with action. Most have begun to invest both time and dollars into protecting their company from hackers and other malicious actors.

However, when you look a little deeper, it becomes clear that many have underestimated their risk. 74% of businesses don’t believe they are likely to be attacked at all and that corporations are two times as likely to be attacked.

90% of businesses say they have the right protections in place to prevent an attack, and those with more than 50 employees are even more confident. It is encouraging that businesses are investing in security, but the reality is that they are at greater risk than they think. Nearly half (41%) have been attacked

02 Small and medium-sized businesses are just as likely to be attacked as large corporations

For solutions that do cost money, businesses allocate about 15% of IT budgets go to cybersecurity,  and  21% plan to increase how much they spend protecting the company. Businesses recognize that this investment is worth it because three out of four know that it costs more to recover from an attack than it does to prevent one.

03 Employees can be a business’s biggest protection and also their biggest threat

As a small business owner, you face many of the same threats as larger businesses, but also unique challenges.

Given the number of security events tied to employees, businesses run the risk of underestimating the threat of employees leaking data or  sharing sensitive information, whether maliciously or accidentally.

Insider threats take several forms. Employees or partners may find it more convenient to transfer sensitive data using personal email or an unsecure cloud drive, not realizing the risk to your company. In fact, 30% of security events are attributed to careless or uninformed employees. More alarming is the roughly 36% of attacks where a malicious employee steals sensitive data.

04 Businesses have begun taking steps to protect themselves and there is a set of solutions and practices available to them

Most small and midsize businesses don’t have the same scale of resources to combat security threats and implement cyber security solutions as larger entities.

Fortunately, there are right-sized solutions and strategies designed to overcome the unique vulnerabilities of smaller companies. An effective security strategy doesn’t have to be expensive—or time-consuming. With a few simple, no-cost/low-cost steps, you can make a significant  impact on your company’s overall security profile. The key is to match security to your business needs and your budget.

To assess your cyber security status, discuss your risks and needs, and identify solutions that fit your business and your budget, contact us to schedule a complimentary session with one of our Cloud Advisors.

Top 3 Types of IT Security Threats and How to Prevent Them

Data Protection & SecuritySecurity Threats: 3 You Know and 1 You Should

Security threats take many forms. Most owners of small and medium-sized businesses (SMBs) are aware of the need to defend against the top three — viruses, ransomware, and phishing attacks — but their organizations are generally not as prepared to deal with the risks related to employees leaking data or sharing sensitive information, whether maliciously or accidentally.

Top 3 Types of IT Security Threats

1. Viruses

According to research conducted by Microsoft, infection by a computer virus is the most commonly cited among security threats facing businesses. Preventing viruses requires an integrated approach to endpoint and identity management.

How to Prevent Viruses:

  • Deploy next-gen antivirus software, with advanced threat protection, installed and updated, on all devices
  • Use web filtering and monitoring services to prevent infection, even from trusted sites
  • Roll out mobile device management to secure work devices (including laptops and desktops), as well as personal devices used for work
  • Enforce the use of multi-factor authentication as part of an integrated identity and access management solution

2. Ransomware IT Security Threats

Ransomware is a type of malware that restricts access, encrypts files, or even stops you from using your systems. Like viruses, ransomware can enter the company through insecure endpoints or unsuspecting users.

While virus protections also protect against ransomware, no protection is perfect. You need to be ready to respond and recover in the event of a successful cyber attack. This includes implementing solutions and services, and ensuring you have the proper protocols in place.

How to Prevent Ransomware Security Threats

  • Backup your data and system images, in the cloud, to ensure your ability to restore and recover
  • Encrypt all data, at rest and in motion
  • Deploy business continuity services to spin-up copies of servers in parallel with remediation
  • Pre-arrange access to forensic, legal, and communications resources to ensure a proper business response
  • Acquire cyber insurance to cover remediation, recovery, and regulatory costs, along with lost revenue
  • Focus on the four pillars of cloud security, and continue to review them on a yearly basis

3. Phishing Attacks

The majority, 67 percent, of cybersecurity professionals surveyed consider phishing attacks to be the greatest security threat facing your business and employees. Take the proper steps today to protect your people, your data, and your business.

How to Prevent Phishing Attacks:

  • Configure advanced threat protection services to identify and block attacks via email using links and/or attachments
  • Monitor inbound and outbound email traffic
  • Provide your team with awareness training to recognize problem emails, and how to respond/act
  • Instruct your team to report suspicious messages, links, and attachments
  • Deploy domain level services to prevent identity-spoofing

1 Additional IT Security Threat You Should Know

!! Internal Leaks & Threats

Insider security threats are often overlooked, and small and midsize businesses are generally unprepared to deal with these IT security threats, accidental or malicious. Surveys indicate that 53% of organizations have experienced insider attacks against their organization.

These risks take several forms. About 37% of internal leaks can be attributed to careless or uninformed employees. In many cases, these employees are using personal, less secure or unsecured services to conduct business.  Whether consumer versions of email or cloud drives for sync and share, these “shadow IT” services pose a significant risk.

While the majority of internal leaks and threats are unintentional, 36% of internal leaks are identified as attacks by a malicious employee.

To prevent data leaks and breaches, you should:

  • Actively manage access and permissions to networks, systems, applications, and data; periodically review permissions for compliance
  • Leverage features within your systems that help you manage and protect confidential and proprietary information
  • Deploy information protection solutions, such as Data Loss Prevention (DLP) and document/message level encryption, to block sensitive data from leaving your control
  • Implement proper cyber insurance and breach response protocols

>> Take Action Against IT Security Threats

All of the suggestions, above, fall within our Security CPR® best-practice model and services for data protection and cyber security: Communicate & Educate; Prevent & Protect; Respond & Recover.

To assess your cyber security status, discuss your risks and needs, and identify solutions that fit your business and your budget, contact us to schedule a complimentary session with one of our Cloud Advisors.

Global Year in Breach – 2021

eBook | Source: ID Agent —
2020 saw a cybercrime boom that included record-breaking phishing and ransomware threats. This report provides insights into the rapidly changing cybersecurity landscape; forecasts cybersecurity trends for 2021; and provides helpful advice about smart risk mitigations that fit every business and every budget.

Remote Workforce Security: Tips, Challenges & Lessons Learned

As part of its Global Year in Breach – 2021 report, security firm ID Agent found that remote workforce security is more difficult than generally thought. With many of the changes in how we work expected to continue, as business leaders we need to embrace hybrid work as the way of the future.

What Exactly is Remote Work Security?

Remote workforce security is a subset of IT cybersecurity that focuses on protecting corporate data and other assets when employees work outside of a physical office. Implementing strong security protocols and technologies for remote access, educating employees on how to identify security risks and stay safe, and strengthening your overall business data protection and security are some of the best ways to secure your remote workforce.

What to Know When Developing Security Procedures for a Remote Workforce

Pandemic Triggers Panic

2020 and the onset of the global COVID-19 pandemic presented new challenges. The biggest challenge was cybercrime. The mix of understaffed IT departments, maintenance failures, unpreparedness, record-breaking cybercrime, and employee stress taxed IT teams and services. Cybercriminals took advantage of this golden opportunity, and businesses were hit hard.

Businesses needed to rapidly shift to remote operations. For those with older technology, this shift was especially difficult. Everybody became a remote worker. IT teams needed to become instant experts in remote workforce security, including knowing the four pillars of cloud security. For too many businesses, it was a mad scramble to to get their teams remotely or face shutting down entirely. Many employees lacked training in remote work; many IT teams had never managed remote security at scale. A barrage of unintentional, insider threats assaulted IT teams daily.

Stress Creates Vulnerabilities

Why was the massive shift to Work from Home such a boon to cybercrime?

IT departments were unprepared and understaffed.  Only 39% of IT executives polled felt they have adequate IT expertise on staff to assist with remote work issues. Only 45% of organizations reported having and adequate budget to support remote work.

At the same time, employees were dealing with unexpected stress at home and more likely to make cybersecurity mistakes. Over 50% of respondents admitted they were more error-prone while stressed. 40% said they made more mistakes when tired or distracted. Altogether, 43% of workers surveyed acknowledged mistakes resulting in cybersecurity repercussions for themselves or their company while working remotely.

Cybercrime Complications

Chaos and confusion created opportunities for cybercriminals. Experts estimate that overall cybercrime was up by 80% in 2020. Much of that increase was from phishing attacks. Cybercriminals took advantage distracted, stressed workers, with limited IT support, and immense numbers of email. In 2020, phishing attacks skyrocketed by more than 650%. Attacks hit 75% of companies and accounted for almost 80% of all cybercrime.

Successful ransomware also jumped more than 145%. In 2020, 51% of all businesses and 40% of small and midsize businesses experienced a ransomware attack. 50% of attacks on SMBs used vicious double extortion ransomware. Ransomware will continue to top the list of cybercrime trends in 2021.

FAQs About Remote Workforce Security

Next Steps for How to Secure Your Remote Workforce

Stopping ransomware and decreasing your company’s risk of a successful cyberattack against remote and hybrid workers starts with stopping phishing and its destructive effects. We have tools that help your IT team support and protect your people and your business, while also protecting your budget.

To learn more about you cyber risks, and solutions to fit your needs and budget, contact us and schedule a complimentary Cloud Advisor Session.