Remote Workers Need Voice Services

As remote work becomes a longer-term consideration, we have spent time and money to make sure that our teams can work from home.  Computers, WiFi upgrades, remote desktops, and new cloud services have been parts of the solution. Often forgotten are voice services.  Employees that normally work in the office may not be set up to effectively use your phone system from home.  For some businesses …

  • Employees answering general lines are unable to forward calls to other employees, requiring callers to hang up and redial or the disclosure of personal cell and home phone numbers.
  • Members of hotlines, service desks, and other managed groups cannot receive live calls, forcing them to constantly check and respond to voice messages and dramatically increasing the effort to coordinate activities.
  • Individuals are forwarding business lines to home or mobile phones, mixing business and personal voicemails and calls.

A robust voice service can dramatically improve remote worker productivity.

By moving to a cloud Voice over IP (VoIP) service, or augmenting your current phone services, you can ensure your business communications run smoothly.

  • Robust desktop apps allow receptionists and administrative staff to answer, transfer, and route calls.
  • “Soft Phone” mobile apps allow staff to send and receive calls from personal devices without using or disclosing personal contact information.
  • All voice messages remain within the system, ensuring data privacy.
  • Managed calling groups function properly, maintaining routing, sequencing, and time management features.
  • Employees have access to conference calls, and optionally video call and secure chat services.

In addition, many cloud VoIP services seamlessly integrate with the Microsoft 365 and G Suite ecosystems, improving ease-of-use and providing additional features.

If you need to shore-up your phone service, we have multiple, affordable options we can match to your needs.  Please contact us to discuss your needs and options.

G Suite Enterprise for Education Savings

G Suite Enterprise for Education

Click for an Overview

(Updated to reflect extension of the offer through September 30, 2020)

With the need for remote learning and hybrid on-site and remote classes, most schools using G Suite for Education rely on the Google Meets.  In September, Google is ending free access to enhanced Google Meets, including larger meeting sizes, recording, and live streaming.

If you need these enhanced features, you need to upgrade to G Suite Enterprise for Education.

Working with Google, we can offer substantial upgrade savings through September 30, 2020.  Normally $48 per user per year, we can offer G Suite Enterprise for Education for:

  • Faculty and Staff: $24 per user per year
  • Students: FREE

As part of our offer, we will also include our value-add basic support services and our ChromeCycle services at no additional cost.

Click here to learn more or to request a quote.