Evaluating SaaS Backup Solutions and Software
You have many choices when choosing your SaaS backup solution for Google Workspace (G Suite), Microsoft 365, Salesforce.com, and other cloud services. But first, lets learn more about what a SaaS backup solution entails, as well as what to expect with this type of cloud service.
What is a SaaS Backup?
Backup of Software as a Service, or SaaS backup, is the process of duplicating and storing data generated by SaaS products. This information is frequently derived from cloud-based SaaS applications, PaaS (Platform as a Service), and cloud-based network IaaS. (Infrastructure as a Service).
The responsibility of a SaaS provider extends only to their software and not to the information or data contained within it. They only guarantee the app’s and its supporting infrastructure’s uptime. As a result, businesses and organizations must obtain SaaS backup and disaster recovery services to protect their data in the cloud.
When picking your backup solution, look for the data protection capabilities you need. At a minimum, a SaaS backup solution should offer the following.
SaaS Backup Solutions
Comprehensive Protection
Some SaaS backup solutions only protect email, files, and folders. Look for solutions that offer protection for contacts, shared drives, collaboration and chat tools, and calendars. Solutions with these features are far more effective at maintaining business continuity. And, the cost is often comparable.
Frequent Backups
More frequent backups let you to restore to a more recent point in time, minimizing data loss. Restores are faster and easier with less manual effort to perform restores. Services that backup multiple times per day will provide better results than those that only backup daily.
Access During Outages
Look for and choose a SaaS backup service that lets you export and access your data in the event of an outage. While limited in scope, the ability to use data should Google Workspace or Microsoft 365 be unavailable can help you keep essential work on-track.
Security & Compliance
The SaaS backup service you choose should be secure, with data encrypted at rest and in motion. Additionally, SaaS backup solution services that meet SOC1/SSAE-16 and SOC 2 Type II reporting standards will help you meet HIPAA, GDPR, CCPA, SEC, and other regulatory compliance requirements.
Your Next Step for Choosing a SaaS Backup Solution:
Comprehensive protection, frequent backups, access during outages, and security and compliance should all be included in your SaaS backup solution, software, or service.
We recommend you protect all data in Google Workspace or Microsoft 365 with a secure and robust backup/recovery solution. Protecting your cloud-resident data is no different than protecting data hosted on servers and systems in your office. We can help you make the right choice.
For more information, view and download our eBook, SaaS Protection Buyers Guide.
Learn more about Cumulus Global’s data protection and security solutions, contact us to discuss you needs and options, or schedule a complimentary cloud advisor appointment.
