Horizon Info Services, LLC Becomes Cumulus Global

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New Name and Brand Reflects Company’s Growth

WESTBOROUGH, MA – June 13, 2011 – Horizon Info Services, LLC announced this morning that, effective immediately, the company is doing business as Cumulus Global. Allen Falcon, CEO, announced the change from the company’s booth at the Hartford Business Journal’s CT Business Expo.  With this new name, Falcon also launched the company’s new branding and web site at www.cumulusglobal.com.

As one of the original 20 Google Apps Authorized Resellers in North America, Cumulus Global will continue delivering innovative cloud computing solutions for email, communications, and collaboration.  The company has also quietly added a broad selection of cloud computing solutions relevant to small and mid-size organizations, serving North American companies with locations worldwide.

“Cumulus Global better reflects the scope of cloud computing solutions we offer to businesses, non-profits, educational institutions, and governments”, stated Falcon.  “While Google Apps remains the cornerstone of our cloud computing solutions, we understand that Google Apps is one piece of the IT puzzle.  We deliver solutions, not just products.”

Cumulus Global augments Google Apps with integrated applications for contact management, MS Office integration, data backup, document records management, email archiving and encryption, as well as custom development services.  The company provides a range of setup and migration services and offers on-going IT and end user support services not otherwise available.

“We are fairly unique among Google Apps resellers,” notes Falcon. “Unlike most Google Apps resellers, our focus is more than selling Google Apps licenses and services.  We focus on our customers’ business needs and objectives, and deliver cloud computing solutions accordingly.”

Beyond Google Apps, Cumulus offers a range of cloud computing solutions, including: spam/virus protection, archiving, encryption, and continuity services for in-house email systems; web security and filtering services; and online backup, restore, and recovery services.  The company will be rolling out Cloud Storage and Cloud Server solutions later this summer.

About Cumulus Global
Cumulus Global, formerly Horizon Info Services, helps small and mid-size businesses, non-profits, governments, and educational institutions thrive by delivering cloud computing solutions.  Serving clients from 1 to more than 1000 employees across numerous industries, we align technology with our clients’ goals, objectives, and bottom lines. We leverage our expertise, vendor relationships, and a diversified range of best-of-breed cloud services to create custom solutions with tangible value.

 

Cumulus Global Backs New Tiers for Google Apps Authorized Resellers

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Yesterday, Google announced the addition of “Premier” tiers for Google Apps Authorized Resellers, as well as for Google Earth, Enterprise Search, and Google Maps.  As reported by CRN, Cumulus Global supports Google’s efforts to differentiate among resellers.

As Allen Falcon, CEO of Cumulus Global discussed in the article, not all resellers have the same skills and resources.  The new tiers reflect training and experience of the reseller, giving customers another tool for matching their needs when selecting a reseller.

People Widget Gives Context to Email Senders

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Email is not just a way to communicate … to send and receive messages.  Email can and should be a tool for collaborating.  A tool that places your communication within the context of your relationship with the senders and recipients.  A tool that makes it easier to move from sending/receiving to sharing.

People Widget

Over the next two weeks, Google is rolling out the People Widget across Google Apps platforms.  The widget highlights content and communications from colleagues, friends, and family, placing your communications within a broader context.

The widget, which will appear next to your inbox provides context for the sender of each email.  More than seeing who the sender is, the People Widget lists any recent email conversations and joint calendar events.  It also provides on-click access to chat, initiate a new email conversation, schedule a meeting, or update the sender’s information.

For more information, visit the Official Gmail Blog.

If you are interested in trying Google Apps, contact us or complete our 12 Minute Assessment.

 

Freshen Up Your Existing Google Sites

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Google Sites now supports the ability to apply a site template’s theme to any existing site. This does not apply the entire template to your existing site, just the template’s theme.

Using this capability, you can spruce up the theme of existing Google Sites without changing the structure or layout.

Click here to learn more.

The Impact of This Week’s Malware News

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For the first time, MAC users are struggling with a serious, wide-spread, malware outbreak for Mac OS.  As reported by ZDnet, Apple is struggling to define its role as customer unaccustomed to these types of problems search for answers and help.

Also, this week, Microsoft announced that 1 in 14 Internet downloads is Windows malware.  According to ZDnet, Microsoft shared the data, gathered from anonymous security reports, to tout the security features of IE9.

Both of these events give us serious pause, as they should for you.

In today’s world, the best place for your computer to catch a virus or other malware is from web site visits and downloads.  At the same time, many webmasters are unaware that hackers have compromised their sites.

Desktop and email spam and virus protection are no longer sufficient.  Web security and active web filtering are an essential security component.  If you don’t have a web security solution in place, your are neglecting one of the largest risks to your network, systems, and data.

Fortunately, you have more web security options than you may think.  Web security no longer means committing to hardware, software, and firewall upgrades.  Cloud-based web security services offer greater protection at a lower cost, and require less administrator time.

Want to know more?  Contact us and we will schedule a call.

Horizon offers Support for Chromebooks Now

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In an interview with CRN, published today, Horizon Info Services confirmed that we are prepared to help organizations plan for, deploy, and support Google Chrombooks.   While organizations must currently purchase Chromebooks directly from Google, Horizon’s professional services team can assist with the planning, deployment, and support efforts.

Once trusted partners are able to offer the Chromebooks directly, Horizon will also resell and support them directly.

Iron Mountain Customers Stranded in the Wild?

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In an interesting turn of events, Iron Mountain announced it was getting out of the digital records management business.  Selling its business lines to Autonomy, a European technology services firm, Iron Mountain returns to its roots as an efficient off-site records management firm.

Never profitable for the company, Iron Mountain Digital, always seemed like a sideline business for the firm.  While those working in the unit were dedicated professionals, their pricing, offerings, and technology did not always stand up well to the competition.  And, the company was never able to convey an integrated approach to hard copy and electronic records management.

The sales leaves current Iron Mountain customers somewhat stranded.  While Autonomy will no doubt continue operations for a period of time, one must expect that at some point in the future customers will be asked, encouraged, or forced to migrate over to Autonomy’s systems and solutions.   Also unclear is what will happen to local support.

Fortunately, customers can take the initiative and explore their options.   With minimal overlap of services, customers can migrate to other online backup solutions that offer more features at a lower cost.

Companies interested in learning more can click here for a no-obligation assessment of their backup/recovery and archive requirements.

New Feature Thursday: Discussions in Google Docs

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Looking beyond basic comments within documents, Google Docs now features the ability to use comments for discussions with email integration.  Key aspects of this new feature include:

  • The ability to reply to comments written by others
  • Identity and ownership of all comments
  • The ability to resolve comments and discussions instead of deleting them.  You can review all discussions at any time.
  • Add somebody to a discussion thread using @mentions.  They get an email with your comment and a link so they can join in. Or, the individual can simply reply to the email
  • The ability to manage if and when you receive notifications for comments and discussions

Given the scope of the change, Discussions are only available for new documents.

For more information and a cool demo video, click here.

If you think this type of collaboration can help your business run more efficiently, please let us know.

Google Apps Helpful Hint: 5 Things You Can Do With Attachments

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With constant and continuous updates, it is easy to miss some of the ‘small’ enhancements that make using Google Apps easier.  Our Google Apps Helpful Hints series features some of these new capabilities.

Today, we look at 5 new features around Gmail attachments.

1. Drag attachments in and out

In: Simply drag files from your desktop right into the message you’re composing and they’ll upload from there. (Make sure you’re using Google Chrome, Mozilla Firefox 3.6 or Safari 5 for this to work.)

Out: Simply drag the icon for a Gmail attachment to your desktop. (Note that dragging attachments out is only supported in Google Chrome for now.)

2. Select multiple attachments

Attaching multiple files one by one is no fun. Instead, just multi-select the files you want to attach by holding down the Ctrl key (or Command on a Mac) and clicking on each file you want to attach. Holding down the shift key will select a continuous list of files.

3. Never forget an attachment again

Gmail looks for phrases in your email that suggest you meant to attach a file (things like “I’ve attached” or “see attachment”) and warns you if it looks like you forgot to do so. Every day, this saves many people the embarrassment of having to send a follow up email with the file actually attached.

4. View attachments online

When you receive an attachment, sometimes you just want to view it and there’s no need to download or save it to your desktop. The Google Docs viewer allows you to view .pdf, .ppt, .tiff, .doc and .docx files in your browser. Just click the ‘View’ link at the bottom of the message.

5. Find that long-lost attachment

If you’re looking for an attachment someone has sent to you, Gmail’s advanced search operators can help you find what you’re looking for quickly and accurately e.g. ‘has:attachment pdf’.

Delegate Google Apps Administration

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While most computer environments have at least one network administration account with unrestricted access, many administrators have moved to segment administrative responsibilities across different individuals and departments.

Last week, this capability was added to Google Apps control panel.

Google Apps now has two (2) levels of administrators:

Super Administrators have complete access to the Google Apps administrator control panel and can perform all administrator actions.

Restricted Administrators are given the ability to manage specific tabs in the control panel.  For each tab, you can allow/restrict certain administrative functions.

Both Super and Restricted Administrators have the ability to:

  • The ability to view and edit other users’ Google Sites
  • Rights to use the Google Apps administrative APIs, such as the Provisioning API
  • The ability to log into the Google Apps administrator control panel

Details of the available admin functions and how you can restrict functions can be found here.

Please note that distribution of administrative capabilities is not available by organization unit at this time. Administrators granted access to a control panel tab have the ability to manage those functions for all users.

IT Departments can now segment administrative responsibilities by function, providing many organizations with the ability to segment responsibilities.  The change also supports common division of responsibilities between Help Desk and “Tier 2” support staff.   Help desk staff can not be empowered to change passwords, for example, without giving them the ability to create new users.

The impact of this change is significant as this capability has been often requested by mid-size and enterprise IT departments.