When IT pros plan backup and recovery solutions for in-house systems, they start with the big events, such as server failures and disk crashes. In reality, most restores are not as a result of a catastrophic loss. Most restores are for individual files that were accidentally overwritten, deleted, or otherwise corrupted.
How is this relevant when your files are in the cloud?
Most cloud file services provide sufficient redundancy and resilience to prevent data loss due to hardware or software failure. These services, however, cannot protect your data from the users. Files stored in the cloud remain susceptible to deletion and accidental overwrites. In addition, new desktop utilities that let users work locally and sync files between desktop and cloud increase your risk of file corruption.
What to do?
You do have some protections available.
Version History: If your cloud file service has version history features, take the time to understand how and when the service saves versions. Some services only save documents uploaded via their web interface or client, and not when documents are updated via drive mapping or folder desktop sync applications.
Cloud File backup tools: Consider adding a backup tool to your cloud ecosystem. A cloud backup tool will periodically move content from your cloud file service to another location periodically or continuously. The data is stored in a format that facilitates restores to your cloud file service, and many backup tools let you download the backup set.
If you have concerns about your cloud-based data, or have questions about backing up your data in the cloud, please contact us.