If you have visited our website since Tuesday morning, you may have noticed the new look and feel, the expanded information about our products and services, and the ability to buy online. You may also have noticed the “Live Chat” feature we have added to the site. Through this feature, we offer pre-sales assistance, customer service, and technical support.
On the back end, the team at Horizon is getting used to be connected in real-time to our current and future customers. So far, the process is engaging and fun, except for the “telephone ring” that blasts when somebody starts a chat.