Earlier this month, Google announced a major change for users of Postini email security services, including the Google Message Security and Message Archive & Discovery Services. If you listen to the FUD (fear, uncertainty, and doubt) spewing from competitors, you would think that Google is about to abandon some its best customers.
Here are the facts:
- Google is moving Postini services from the legacy Postini data centers onto Google’s more advanced infrastructure.
- Before the migrations begin, Google is adding functionality to Google Apps’ spam and virus services that are not yet present:
- Policy-Based TLS Encryption is in the current Scheduled Release Track
- Daily Quarantine Summary messages and expanded blatant spam protection are planned
- Postini users will have the same features and services after the migration that they have today.
- The Postini Administration Console will be replaced by cPanel settings and modules that will simplify the interface and make management of the services more intuitive.
- Migrations will begin in the first quarter of 2013, starting with Google Message Security customers. Message Archive & Discovery services will migrate to Google Apps Vault. These migration will happen later.
- Google will publish a migration path for Google Message Encryption users in the near future.
- Pricing for services will remain the same.
- After the migration, Postini customers will have access to additional features, including Google Apps services other than Gmail. Message Archive & Discovery customers will be able to archive instant messages sent/received via Google Talk and, in the future, documents stored in Google Docs.
When Google migrated Google Apps customers running the embedded Postini services to the new spam/virus protection in Google Apps, customers did notice a difference. Most notable were differences in the scope of blatant spam filtering and the elimination of the daily quarantine summary.
For users of “stand-alone” Postini services, Google is filling in the functionality gaps and has committed to fully equivalent services. Beyond that, Google is providing Postini users with added features and benefits of Google’s infrastructure. Whether or not a company is interested in access to Google Docs and other services, the Google Apps infrastructure will provide greater performance and reliability.
We recommend companies stay with Postini and go through the migration process. With comparable features and functions, access to additional services, and simplified management tools, companies should benefit from the changes. The scope and quality of services are worth waiting for and trying, before deciding if there is any need to look elsewhere.