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CRN MSP 500

Cumulus Global Recognized on CRN’s 2020 MSP 500 List

CRN MSP 500 Continued Recognition of Cumulus Global as Pioneer in Managed Cloud Services

Cumulus Global, the Cloud Forward service provider, announced today that CRN® a brand of The Channel Company has named Cumulus Global to its 2020 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. The MSP 500 identifies North American solution providers that deliver operational efficiencies, IT system improvements, and a higher rate of return on investments for their customers.

“MSPs are the critical bridge for customers looking to assess, implement and migrate their IT and cloud solutions to drive efficiencies, lower costs and secure your environment,” said Bob Skelley, CEO of The Channel Company. “On behalf of our team at The Channel Company, I want to congratulate the accomplished companies on CRN’s 2020 MSP 500 list and thank them for their commitment to finding innovative solutions that move the IT channel forward.”

For the second consecutive year, Cumulus Global is being recognized for its managed cloud services that deliver desired business outcomes to small and midsize businesses, local governments, and K12 schools. Beyond deployment, training, and support, Cumulus Global helps organizations and teams fully utilize their IT and cloud services for the best value and greatest impact.

“We are honored for the continued recognition as an industry leader,” noted Allen Falcon, CEO of Cumulus Global. “I am proud of our team members who measure our success by measuring our clients’ success.”

The MSP 500 list is available in the February 2020 issue of CRN and online at www.crn.com/msp500.


Please contact us for more information or to schedule a complimentary Cloud Advisor session.

Cloud Forward

What is a MCSP?

Cloud ForwardAs noted in our recent post, Moving Cloud Gets Real, many small and midsize businesses are approaching the tipping point between on-premise and cloud service. When (not if) you reach this point, how you manage and support your IT will change. The need to monitor and maintain equipment and infrastructure drops off while your need to monitor and manage services, apps, and data increases.

Enter the MCSP

A MCSP is a Managed Cloud Service Provider. Similar to a traditional managed service provider, or MSP, the MCSP provides you with end to end monitoring, management, and support for your IT ecosystem.

The big difference:

  • MSPs focus on on-premise solutions
  • Your MCSP will provide your IT services using cloud services, cloud-connected end user devices, and the infrastructure needed to connect the two

Because you MCSP covers you end to end, you still have coverage for your users’ computers, networks, file sharing, printing, and applications.

The MCSP Value Proposition

Historically, most MSPs charge monthly fees based on:

  • The number and type of services
  • The number of users
  • Number of devices
  • Number of vendors

MCSPs, in comparison, typically charge a single, inclusive, per-user fee covering cloud subscriptions and services and included devices. If part of the covered services, monthly fees for networking and other infrastructure may also apply.

The value proposition is greater given the MCSP per-user fee covers the user and the system — you do not have separate charges for servers and vendors. The chart, below, illustrates a sample comparison of the per-device versus per-user fees in which the monthly fees quoted were identical.

Traditional
MSP
Cumulus Global
MCSP
Device(s) Yes (Optional) Yes (Optional)
Operating System Yes Yes
Office 365 Subscription Yes Yes
Endpoint Protection Yes Yes
Support Yes Yes
Mobile Device Management Yes
Advanced Threat Protection Yes
Data Backup / Recovery (for Office 365) Yes
O365 PSTN Conferencing Yes
Message-Level Email Encryption Yes
Web Security Yes

In addition to the per-device fees in the chart, above, the MSP options included monitoring and management fees for Active Directory and other on-premise servers that do not exist in the MCSP solution — further enhancing the value proposition.

Next Step

Your next step is to understand when MCSP services are right for your business. Contact us for a complementary Cloud Advisor session; let’s discuss the opportunities and options.