Myth Busting Monday: Skype and Skype for Business are the Same

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Office365-Logo-and-textSkype and Skype for Business carry similar names and are sometimes confused as one and the same thing.  Both let you communicate for free between computers and hold online meetings. But that is where the similarities end.

Skype and Skype for Business are Very Different Services

Skype is a free consumer service designed for communicating with a small number of people. You can buy credits to make calls to traditional phone lines and mobile devices.

Skype for Business is a secure communication and collaboration service designed to boost productivity by letting people connect in the way that is best for them — chat, voice, video, etc.  Skype for business is more than a chat and calling app, your team can give presentations and attend meetings from anywhere with an Internet connection.

Skype for Business lets you run online meetings with up to 250 attendees, gives your enterprise security, lets you manage your employee accounts, and integrates with your Office apps and Office 365. The integration with Office 365 also includes:

  • Presence – See if somebody is available or busy at anytime
  • Instant IM – Start an IM session by double-clicking a contact name
  • Share – During meetings, share your desktop or a specific application
  • Include – Invite people outside your company to meetings with a full-feature web conferencing experience
  • See – Integrate video through webcams on any call or conference

With Skype for Business, you can skip the expensive web conferencing services, along with the hardware, software, and administration required for on-premise communication servers. You simply manage access, settings, and security.

This is the seventh of a multi-part series designed to help companies better assess the opportunity and value of cloud-based solutions. Contact us to schedule a free, no-obligation Cloud Advisor session to discuss your priorities and plans.

Shield Your Data: Learn How to Prevent Ransomware Attacks with These 3 Effective Methods

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Looking at the frequency and scope of ransomware attacks, and the number of small and midsize businesses falling victim, we remain surprised at how many SMBs are not yet taking steps to prevent the problem. If you don’t work to prevent ransomware attacks it can result in devastating financial and reputational consequences, making prevention a critical priority for businesses of all sizes. In this article, we’ll explore what ransomware is, how it works, and most importantly, what steps you can take to protect your organization against this threat.

What Is Ransomware and How Can it Affect Your Business?

Ransomware is a type of malicious software designed to encrypt files or lock computer systems, effectively holding them hostage until a ransom is paid. It infiltrates a system through various means, such as phishing emails, malicious downloads, or exploiting software vulnerabilities. Once the ransomware infects a device or network, it quickly encrypts files, rendering them inaccessible to the owner.

A ransomware attack with no data loss can still cost your business $1,500 per employee, or more, in recovery costs and lost productivity. Organizations all throughout the world detected 493.33 million ransomware assaults in 2022, emphasizing the importance of good ransomware prevention techniques. 

Recently on our 3T@3 Webcast we focused on Ransomware, and following that we also published a Business Guide to Ransomware. Both highlighted the need for the CPR methods (communicate, prevention, recover).

3 Proactive Methods to Prevent Ransomware and Protect Your Data

1. Communicate:

Educate and train employees on how not to fall victim; provide clear policies and procedures that reinforce positive behaviors.

2. Prevention:

Deploy technologies in support of your policies and procedures with multi-layered protection against malware and, specifically, ransomware.

3. Recover:

No prevention is perfect; have backup and continuity systems in place that enable a quick return to normal operations.

While most of the SMBs and schools we speak with understand and have some of the ransomware prevention and recovery solutions in place, the up-front education is missing. These businesses and schools remain vulnerable targets.

Earlier this year, we announced a strategic partnership with Privacy Ref, offering affordable Privacy Solutions for SMBs, including a subscription-based Privacy Education Program. For a small base fee and $10 per employee per year, we help ensure your team understands the risks, the importance of awareness, and how to avoid becoming a victim.

For a fraction of the cost of an attack, you can empower your team to avoid and prevent it from happening.

Contact us for more information.

 

 

Myth Busting Monday: Cloud Lacks Security

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Office365-Logo-and-textSecurity is still the biggest fear across SMBs considering the cloud.  IT leaders and C-level execs worry about spies, cyberthieves, governments, and vendors access their company’s data. This fear is unfounded.

You are the Sole Owner of Your Data; You Manage and Control Privacy and Access.

Like most reputable and trustworthy cloud providers, Microsoft runs the Office 365 based on several key principles:

  • Microsoft never mines your data for any reason other than to provide you with the Office 365 services
  • Microsoft’s staff does not have access to your data
  • If you leave Office 365, you can always take your data with you
  • You control the security and privacy settings; you determine who has access to what
  • Auditing and supervision prevent your admins from unauthorized access to your data

Beyond the core security and privacy capabilities of Microsoft Office 365, we offer additional configuration, tools, and services to ensure compliance with privacy regulations and/or your internal policies.

Fear not the lesser known security of the cloud. Learn, trust, and go.

This is the sixth of a multi-part series designed to help companies better assess the opportunity and value of cloud-based solutions. Contact us to schedule a free, no-obligation Cloud Advisor session to discuss your priorities and plans.

Fast Fact Friday: Ransomware Cloud Attacks

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Fast FactAccording to the Datto’s 2016 Global Ransomware Report, a survey of 1,100 IT service providers …

70% report Dropbox being the target of the ransomware attack

44% of attacks targeted Professional Services

38% of attacks targeted Healthcare

Are you moving to the cloud? Is your roadmap in line with your business goals? Contact us for a no-obligation Cloud Advisor session.

SMBs Benefit from Tech and Policy Mashup

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Westborough, MA – Faced with increasing regulations and a changing technology landscape, small and midsize businesses (SMBs) struggle to ensure compliance and maintain data privacy. With the sophistication of rasonmware attacks and advanced persistent threats, employee awareness and behavior is more important than ever. Cloud technology makes it easier to share, even when sharing is not appropriate.

To help SMBs tackle these challenges, Cumulus Global (www.cumulusglobal.com) and Privacy Ref (www.privacyref.com) announced a unique partnership designed to help SMBs assess their needs and risks, plan and implement sound privacy practices, and respond to threats and potential breaches.

“Smaller businesses face the same regulations and requirements of large corporations,” noted Bob Siegel, Founder and President of Privacy Ref. “SMBs generally do not have the internal resources and expertise to create and manage a privacy program. This partnership gives SMBs a place to turn for guidance, expertise, and results.”

In addition to privacy assessments and policy updates, the Privacy Education Programs provides SMBs with the awareness education and training needed to ensure employees understand the risks and their role in preventing attacks and breaches.

“Our role is to ensure businesses can avoid and prevent malware attacks and data breaches,” noted Allen Falcon, CEO and Pragmatic Evangelist at Cumulus Global. “We ensure that the protecting technology, policies and procedures, and people are working together for the greatest level of protection.”

Through the partnership, SMBs also gain access to a range of data protection and recovery services and tools. These tools help prevent attacks and breaches and facilitate response and recovery if needed.

Myth Busting Monday: Cloud Migration is Too Much to Manage

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cloud migration managed servicesMany SMBs, when considering a move to the cloud, feel overwhelmed by the prospect of migrating. Considering the amount of data and the capabilities of platforms like Microsoft Office 365, we understand your apprehension. However, with the help up our cloud migration managed services you can be up and running quickly with your data in place.

Optimize Your Cloud Migration: Partner with Managed Services Experts

You do not need to go it alone. Our job is to help you every step of the way with information, expertise, experience, and productivity tools.  We map out your migration, mitigate downtime and disruption, and provided the level of assistance you want and need.

For many organizations, we manage the entire migration project. For others, we assist with the planning and provide tools, training, and support as your team moves the data and on-boards your users.

We can also help with adoption, ensuring your team will be working effectively on day-one. Our live and self-paced learning tools get your team up and running and highlights the potential that comes with new and connected apps and services.

With the right level of expertise and support, your cloud migration will not be an overwhelming exercise. Your users will learn, adapt, and excel as you simplify your IT and expand your horizons.

Our Managed Cloud Migration Services Methodology

We take a structured approach to our managed cloud migration services, utilizing best practices for efficiently and effectively transitioning an organization’s IT infrastructure, applications, and data to the cloud. This methodology typically includes the following key steps:

  1. Assessment and Planning: Conduct a thorough evaluation of the existing infrastructure, applications, and data to determine their suitability for migration to the cloud. Identify dependencies, risks, and performance requirements. Develop a detailed migration plan that includes timelines, resource allocation, and risk mitigation strategies.
  2. Design and Architecture: Create a cloud architecture blueprint that aligns with the organization’s goals and requirements. Design the cloud infrastructure and environment, including selecting the appropriate cloud services, defining network and security configurations, and ensuring scalability and performance.
  3. Migration Execution: Execute the migration plan, which involves migrating applications, data, and infrastructure components to the cloud environment. This step may include rehosting, re-platforming, or refactoring applications, as well as migrating databases, storage, and networking configurations.
  4. Testing and Validation: Conduct comprehensive testing to ensure the successful migration of applications and data to the cloud. Validate that the migrated resources function correctly, perform as expected, and meet the defined performance and security criteria.
  5. Optimization and Performance Tuning: Continuously monitor and optimize the cloud environment to improve performance, scalability, and cost-efficiency. Fine-tune configurations, implement automation, and leverage cloud-native services to optimize resource utilization and enhance overall performance.
  6. Ongoing Manages Services and Support: Provide ongoing management, monitoring, and support for the cloud environment. This includes proactive monitoring, security management, backup and disaster recovery planning, and regular updates and patches to ensure the environment remains secure and up to date.

By combining industry best practices, expertise, and a structured approach we can help to ensure a successful and seamless transition to the cloud. Our goal is to help organizations minimize risks, optimize resource utilization, and achieve their cloud migration objectives efficiently. Get in touch with one of our cloud advisors to see how we can help today!

This is the fifth of a multi-part series designed to help companies better assess the opportunity and value of cloud-based solutions. Contact us to schedule a free, no-obligation Cloud Advisor session to discuss your priorities and plans.

Fast Fact Friday: AWS vs Azure vs Google

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fastfacts2According to the RightScale 2016 State of the Cloud report …

57% of respondents are running applications on Amazon Web Services. 

30% are running apps in Microsoft Azure Iaas and PaaS.

13% are running Apps on Google Cloud Platform and App Engine

 

Are you moving to the cloud? Is your roadmap in line with your business goals? Contact us for a no-obligation Cloud Advisor session.

Yahoo Attempts to Keep Users by Violating Their Trust

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Yahoo! Mistreats Customers
Some of the questions we frequently answer when exploring cloud options for small and midsize businesses are about how we will be able to get the data out of the service and/or move to a different service if necessary. Our answer is that reputable cloud providers understand these concerns and provide the means to export, remove, and transfer data and accounts.

According to a report this week by ZDNet, Yahoo has decided to violate Yahoo Mail users’ trust and block users from automatically forwarded emails to other accounts and services. While Yahoo claims this feature was shut off because a better version is “in development”, the feature remains active for those already using the service. And since when does a cloud service turn off a popular feature before the upgraded replacement is ready?

Hey, Yahoo!, We Call “BULLSHIT!”

This is not a feature upgrade in the making, this is a blatant attempt to make it difficult for users to abandon ship following Yahoo’s delayed disclosure that 500 million accounts were breached in 2014. Verizon is already asking for $1 Billion dollars back on the purchase price given that Yahoo! failed to disclose the breach and associated liabilities during due diligence for the acquisition. A rapid loss of business customers will only further cripple Yahoo!.

Instead of keeping customers by earning back their trust, Yahoo! is clearly manipulating their services. By giving the appearance that moving to a new provider is more difficult, Yahoo! hopes to raise the “barrier to exit” enough to keep its customers.

Still Easy to Move

While automated forwarding is nice to have when changing email providers, the feature is not a requirement.  We can still capture and move all of your existing data to G Suite or Office 365. Without forwarding, we change the timing of events to avoid any data loss.

Your Next Move

Maybe it is time to reconsider Yahoo! as your email provider. With the Verizon-Yahoo! merger focused on other services, and the outcome now uncertain, may now is the time to switch to a provider focused on helping you and your business, not just protecting their own.

If the time is now, or soon, we have special incentives to lessen the cost of moving from Yahoo! Mail to G Suite or Office 365. Learn more or contact us for a free consultation.

G Suite: Advancing Beyond Google Apps

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G SuiteFor the third time in three years, Google has rebranded its business solutions. As we scramble to update our websites and marketing materials, we can reflect on the change and what it means for our customers and those considering Google Cloud and G Suite solutions.

More than a Reflection of Rapid Change

On the surface, the rebranding of Google for Work as Google Cloud and the renaming of Google Apps for Work to G Suite reflect the rapidly changing cloud computing market. Looking deeper, however, the change reflects some fundamental shifts. G Suite is not just a “for work” platform. Over the past two years, Google has consolidated education, nonprofit, and government environments onto a single platform with their business customers. A single G Suite infrastructure now meets the rigorous security and operational requirements of each market.

The change also reflects a shift from infrastructure and apps to a focus on improving how we work and innovate to build stronger businesses and organizations. The emphasis is no longer on the technical features and functions, but how your organization can work better for better results. This focus will extend beyond the core G Suite applications to include third party applications that integrate with the G Suite and Google Cloud platforms.

New Name; Same Services? Not Really!

Within the marketing flurry is the message that Google Cloud and G Suite are new names for the same great services. This may be the case for now, but looking forward, you can already see two significant trends.

AI Integration: In the G Suite Announcement, Google mentioned intelligent applications and provided a link to a second post titled: G Suite: Intelligent Tools for Teams. Take note: Google intends to embed Artificial Intelligence into the G Suite apps and tools in order to provide a more intuitive, productive, customized experience.

A New Baseline: Google Apps for Work is now G Suite Basic; Google Apps Unlimited is now G Suite Business. This change is as subtle as it is powerful. Where GAU was positioned as an upgrade to the GAFW service, G Suite Business is clearly positioned as the default option, with G Suite Basic positioned as a lower-cost, less functional alternative.

We can predict that we will see more features and capabilities appear in G Suite Business than we do in G Suite Basic (this differentiation is already visible with additional reporting and APIs). This differentiation will lead to a more robust ecosystem with G Suite Business.  Third party applications that integrate with G Suite, with access to a richer interface, will offer more capabilities when running with G Suite Business.  In short, G Suite Business will offer the greater value to most small and midsize organizations.

Looking Forward

Expect to see more announcements about intelligent features being added to G Suite applications. Expect more opportunities to integrate business processes and applications with G Suite — from CRM and customer service to custom line of business applications and systems. Expect G Suite Business to provide greater value as it will further enable application, system, and data integration. Expect new possibilities and opportunities.

Might G Suite Business be right for you? Contact us for a free, no-obligation Cloud Advisor Session.

 

Myth-Busting Monday: Cloud is All or Nothing

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Office365-Logo-and-textCloud computing is too often touted as the Holy Grail and the absolute future of information technology and services. The term “cloud computing” is overused to the point that most small and midsize business (SMB) decision makers remain confused about which products and services are actually “cloud”.  With the hype and confusion, comes the misperception and fear that moving your business to the cloud is an all-or-nothing decision.

Nearly All Cloud Implementations Start with a Hybrid Approach.

While diving into the deep end can be fun, you are safer and will have more fun if you first learn how to swim. We recommend that you start by moving specific applications or “workloads” to the cloud in a way that integrates with the rest of your systems and services.

For many, the first splash comes from email, calendars, and contacts. Moving from Exchange/Outlook to Office 365 gives you first-hand experience with the convenience, reliability, simplified management, and mobile accessibility of cloud solutions. We will include flotation devices, such as advanced spam/virus protection, email archiving/ediscovery, and encryption services to make sure you comply with regulations and policies. With unlimited support, you have a life raft to ensure your team will swim, not sink.

Your second swim is where the business value of cloud begins to grow. You improve your ability to collaborate, with additional communication tools and file sharing services. With tools ranging from Skype for Business and OneDrive to Sharepoint and Planner, you can streamline businesses processes. Your team learns to work together more efficiently.

Future swims quickly compound the business value of your cloud services, as you move business processes and applications.  The focus is to simplify your IT while improving the way you work. You can scale your resources to meet your needs, without big capital projects and without wasting your existing investments.

Start by defining your business goals and objectives, using these to drive your IT and information services priorities. From there, we can create a roadmap to the cloud that is pragmatic, effective, and affordable.

Looking to create or update your cloud strategy? Contact us to schedule a free, no-obligation Cloud Advisor session to review your goals and create a roadmap.

This is the fourth of a multi-part series designed to help companies better assess the opportunity and value of cloud-based solutions.