5 Ways to Improve Work from Home

Networks and Connectivity

The Covid-19 pandemic proved that work from home and remote work was viable and productive for more employees than previously believed or acknowledged.  Necessity is a great motivator. Our businesses, employees, and customers responded, adapted, moved forward.  In the process, we have identified new benefits and pitfalls with remote work. Looking forward, our emergence from the COVID-19 pandemic is not a clear as hoped or predicted. The virus is here to stay and the impact on our lives is yet to be fully understood.  Our normal is not necessary “new”, but continues to evolve.

While we cannot predict the full extent of the shift, remote work, hybrid work, and work from home will be the norm. 

Business need to continue to assess, plan, and adapt.  Here are 5 ways we can improve work from home and hybrid remote/in-office work environments.

1 Device-as-a-Service

Device-as-a-Service, particularly remote desktop and virtual desktop infrastructure solutions, have clear benefits for new office norms. You can:

  • Provide a secure access to applications and systems with consistency regardless of where your employees are working
  • Better manage the computing environment, separating your business’ computing from the local device
  • Use existing, older laptops and desktops, thereby reducing hardware upgrade costs driven by operating system and application upgrades
  • Leverage Chromebooks as end user devices, lowering your total cost of ownership

2 Pick a Video Conferencing Service

Picking a standard video conferencing service lets you manage how you communicate internally and with customers. The right choice can also save you hundreds of dollars per year per employee while giving you and your team the features and functions they need to manage meetings and work efficiently.  By selecting a preferred service, you can invest the time and effort to integrate the service with your productivity and collaboration suites. An small investment in teaching employees how to fully use the solution also pays dividends.

3 Improve Employees’ Internet

You would never allow your Internet service to slow down work at the office. You should not allow home Internet speeds to slow down your remote employees. Reimbursing employees for increasing their Internet speeds improves productivity and morale. Providing employees with better WiFi routers and access points ensures their connections are available and reliable. Note: a few states require employers to reimburse home Internet services based on the percentage used for work.

4 Secure Your Remote Workers

Unless you provide the equipment and services, you cannot control your employees’ home networks and systems. At the same time, you want and need to secure your applications, data, and network. To do so:

  • Use multi-factor authentication (MFA) or two-factor authentication (2FA) whenever possible to control network, system, and application access.  MFA and 2FA are the simplest means of preventing hackers from using compromised user identities or credentials.
  • Upgrade home computers with additional, advanced threat protection services.  Many of the next-gen solutions offer greater protection from modern attacks and are designed to work with existing anti-virus solutions that may be installed on the device. Some of these solutions also provide tools for remote support.
  • Consider using physical security keys that provide authentication codes without the need for a smartphone or other device.

5[/av_dropcap1 Protect Your Remote Resources

Whether using a company provided laptop or a personal computer, problems at home are disruptive and take longer to diagnose and repair than in-office problems. While Device-as-a Service solutions separate the risk from the physical device, employees using their local machines are at risk.  At a minimum, ensure that you are backing up and can recover applications and data on remote laptops and desktops. If an employee performs critical or time-sensitive tasks, consider a continuity solution that enable the employee to return to work within minutes rather than hours.

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Whether work from home, remote work, or hybrid work will be strategic or tactical for your business, you can improve the security and employee experience with minimal cost.  We are here to help you assess, plan, and update your IT services to best meet your needs — and budget.  Contact us for an initial consultation.

 

need to continue to assess, plan, and adapt.  Here are 5 ways we can improve work from home and hybrid remote/in-office work environments.

[av_dropcap1]1 Device-as-a-Service

Device-as-a-Service, particularly remote desktop and virtual desktop infrastructure solutions, have clear benefits for new office norms. You can:

  • Provide a secure access to applications and systems with consistency regardless of where your employees are working
  • Better manage the computing environment, separating your business’ computing from the local device
  • Use existing, older laptops and desktops, thereby reducing hardware upgrade costs driven by operating system and application upgrades
  • Leverage Chromebooks as end user devices, lowering your total cost of ownership

2 Pick a Video Conferencing Service

Picking a standard video conferencing service lets you manage how you communicate internally and with customers. The right choice can also save you hundreds of dollars per year per employee while giving you and your team the features and functions they need to manage meetings and work efficiently.  By selecting a preferred service, you can invest the time and effort to integrate the service with your productivity and collaboration suites. A small investment in teaching employees how to fully use the solution also pays dividends.

3 Improve Employees’ Internet

You would never allow your Internet service to slow down work at the office. You should not allow home Internet speeds to slow down your remote employees. Reimbursing employees for increasing their Internet speeds improves productivity and morale. Providing employees with better WiFi routers and access points ensures their connections are available and reliable. Note: a few states require employers to reimburse home Internet services based on the percentage used for work.

4 Secure Your Remote Workers

Unless you provide the equipment and services, you cannot control your employees’ home networks and systems. At the same time, you want and need to secure your applications, data, and network. To do so:

  • Use multi-factor authentication (MFA) or two-factor authentication (2FA) whenever possible to control network, system, and application access.  MFA and 2FA are the simplest means of preventing hackers from using compromised user identities or credentials.
  • Upgrade home computers with additional, advanced threat protection services.  Many of the next-gen solutions offer greater protection from modern attacks and are designed to work with existing anti-virus solutions that may be installed on the device. Some of these solutions also provide tools for remote support.
  • Consider using physical security keys that provide authentication codes without the need for a smartphone or other device.

5[/av_dropcap1 Protect Your Remote Resources

Whether using a company laptop or a personal computer, problems at home are disruptive and take longer to diagnose and repair than in-office problems. While Device-as-a Service solutions separate the risk from the physical device, employees using their local machines are at risk.  At a minimum, ensure that you are backing up and can recover applications and data on remote laptops and desktops. If an employee performs critical or time-sensitive tasks, consider a continuity solution that enables the employee to return to work within minutes rather than hours.

Whether work from home, remote work, or hybrid work will be strategic or tactical for your business, you can improve the security and employee experience with minimal cost.  We are here to help you assess, plan, and update your IT services to best meet your needs — and budget.  Contact us for an initial consultation.