Entries by Allen Falcon

Our First AI Warning: Why Using AI Services Can Breach Your Contracts

We recently received our first AI Warning. This was not a a general warning such as, “anything built for good can be use for evil” or “AI can replace you.” We received a direct warning about specific uses of artificial intelligence services and our contracts. The warning we received applies to you as well. Some […]

Small Business Summer Savings

Small businesses and solopreneurs depend on their technology in ways that differ from larger organizations. Our laptops and desktops are critical to daily operations and access to cloud services, including Microsoft 365 or Google Workspace, is our lifeline. Without IT staff and spare equipment, we rely on our own abilities and outside help to keep […]

Cumulus Global Recognized on the 2023 MSP 501

Company’s Best-in-Class Innovation, Services, and Growth Recognized for Second Consecutive Year on the Most Prestigious List Of Managed Service Providers Worldwide JUNE 29, 2023 – Westborough, MA – For the second consecutive year, Cumulus Global received recognition in the 2023 Channel Futures MSP 501 rankings, landing at 220 on the list. The global ranking identifies […]

Cumulus Global in the News: Next-Gen Managed Services Featured on HostingAvice.com

Cumulus Global Streamlines IT Operations With Next-Gen Managed Services TL; DR: Meet Cumulus Global, a cloud solutions agency that works to streamline and simplify your IT infrastructure. With more than 40 years of experience in the industry, Allen Falcon, CEO of Cumulus Global, tells us how the company aims to help small-to-medium businesses and the […]

Backup Your Google Workspace or Microsoft 365 Cloud: Use Cases Beyond Restore

As we discussed in recent blog posts, Google and Microsoft clouds operate under a shared responsibility model for data protection. Google and Microsoft run internal backup systems to protect you should they have hardware or software issues. You, however, are responsible to backup your cloud, including Google Workspace or Microsoft 365. You need to protect your […]

SaaSOps: Adapting the enterprise model for small and midsize businesses

The term “SaaSOps” was first coined by David Politis, founder of BetterCloud. SaaSOps, short for Software-as-a-Service Operations, is the suite of processes, skills, and responsibilities for managing the lifecycle of software delivered as a cloud service. Most small and midsize businesses use multiple SaaS applications. By effectively and efficiently managing these applications, we reduce operating […]

Security Best Practices to Protect Your Admin Accounts

In any client environment, it is critical for you to protect your admin account with current security best practices. Most cloud services have multiple levels of admin accounts, including a super admin with the ability to access, manage, and change every configuration and security settings.  In many cloud services, “super admin” accounts also have blanket […]

The High Cost of Low Adoption

Roughly 53% of the more than 33 million small and midsize businesses in the US rely on cloud services.  The vast majority use Microsoft 365 or Google Workspace for basic productivity tools: email, calendars, contacts, and files. The popularity is due, in part, to the ease of deployment.  You can quickly deploy either of the […]

The State and Future of Remote Work

As noted in a recent article published by American City Business Journals, the state and future of remote work are still up for debate.  Remote work and hybrid work arrangements continue to face resistance. Our reduced need for office space still impacts city centers and commercial real estate markets.  And yet, employees still want remote […]

Effective Cloud Strategies for Small Businesses

As small and midsize businesses (SMBs), most of us have cloud strategies centered around productivity suites for email, calendars, chat, and file services. Beyond Microsoft 365 and Google Workspace, we need cloud strategies for small businesses that differ from those used by larger organizations.  Although our goals and objectives may be similar, we differ in the […]