SPAM Continues to Trend Upward;

So how do spam trends related to cloud computing? It all depends on how you block and fight SPAM.

According to the Q2 2009 Spam Trends report published by the team at Google Postini Services, spammers have developed means of releasing days worth of spam in just hours. If you are manage spam from within your network, this means your Internet connectivity and servers are more susceptible to performance degradation and failure.

Across our customer base, ~92% of email is spam. Most spam is sent to invalid email addresses. This traffic chews up bandwidth inbound. If it hits your servers, it increases the disk space used for log files as well as outbound bandwidth for non-delivery report messages.

If you stop spam in the cloud, you protect your network and server performance regardless of the volume of spam targeting your domain.

Click Here and Here to learn more …

Google Updates Sync for Microsoft Outlook

Following the release of Google Apps Sync for Microsoft Outlook, a number of issues were identified by the user community related to the installation and some of the settings. Last week, Google pushed out an update with the following fixes and improvements.

  • You can choose between native Outlook Search and Windows Desktop Search; Windows Desktop Search is no longer prevented from searching Outlook data.
  • You can now access Windows Live Hotmail via the Microsoft Office Outlook Connector plug-in when the Google Apps Sync for Microsoft Outlook is installed
  • Added an option to enable or disable auto-archiving during installation
  • Improved installation to make it easier to know here data in other Outlook accounts is located

With these modifications, Google continues to improve the tools that help organizations migrate to Google Apps.

Click here to learn more …

MV=P2 The Law of Meeting Coordination

How may attendees does it take to schedule a meeting?

While it sounds like the lead-in to a good punchline, the reality is that most organizations thrash when it comes to arranging meetings.

James Gaskin, in his Smart Tech for Small Biz blog on ITworld.com, may be the first to quantify the problem with The Law of Meeting Coordination.

“MV=P2. This formula stands for Mail Volume = Participants Squared”

James makes a compelling case for sharing sufficient calendaring information that attendees can negotiate times and availability without the flurry of “I am/I am not available” emails.

I could not agree more. As we finish our migration from Exchange to Google Apps across all of our businesses, we are experimenting with public access to free/busy information in Google Calendars.

Better Offline Email Access

While Google Apps Premier Edition users can integrate and access email for free on iPhone and Android devices, users may also use the Google Mobile App. Should you be without Internet connections (cell or WiFi), you now have better tools for offline email access.

As part of an update to Google’s mobile client app, Gmail gets:

  • An updated the user interface,
  • Faster message opens
  • Batch actions (like archiving multiple messages at once)
  • Basic offline support

With these updates, you can still get some work done while on the subway, in a plane, or any disconnected locale.

Google Apps vs Exchange Part 3: Outlook Sync Compatibility

By now, you have heard about Google Apps Sync for Microsoft Outlook. You may also hear rumblings about less than 100% compatibility.

Yes, there are limitations. That said, the ability to use Outlook with Google Apps Premier Edition is an easy, powerful way to help companies transition from Exchange services (in-house or hosted) to Google Apps.

So you know …. the tool does not sync:

  • Tasks (a shame since Google Tasks integrate with the inbox and calendar so well)
  • Notes
  • Journal
  • Public Folders

Additionally, installing Google Apps Sync for Microsoft Outlook may change the way searching works within Outlook. According to Microsoft, it disables Outlook’s use of Windows Desktop Search, which Outlook uses to “any and all Outlook data”.

While the registry bit was not changed by the Google sync tool installation on any of our systems, here is the fix.

  1. Run REGEDIT
  2. Browse to: “HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindows Search”
  3. Reset the value of “PreventIndexingOutlook” to “0” (without the quotes). To do this, right click on the “PreventIndexingOutlook” key, select “Modify…”, then change the value data to “0”.
  4. Exit REGEDIT

Finally, Google is publishing a list of other Outlook Add-ins that may not be compatible with the sync tool. We are reviewing the information and will post an update later this week.

While some companies may find one or more of these limitations a “show stopper”, our experience tells us that most companies will still benefit from being able to use Outlook and Google Apps via the MAPI connection.

New Fields for Gmail and Contacts

Last week, Google added new fields for the stand-along Contacts application and included the fields in Gmail as well. As part of the update, synchronization with Outlook and other email clients and data imports/exports work more smoothly.

Learn more here …

Google Increases Max Gmail Message Size

Over the weekend, Google increased the maximum size of Gmail messages with attachments to 25MB. (click here to learn more)

This means that you can attach files of 22-25MB to your message, provided the total size of the message does not exceed 25MB.

The challenge, of course, is will the recipient’s email system let the message in. Many corporate email systems put limits on message sizes in the 2GB to 5GB range.

Google Presentation: New Shapes and Text Box Features

Google has added a few handy features to Google Presentations that will make us PowerPoint users happy:

  • Multi-shape formatting allows you select multiple shapes and/or text boxes, and format them all at once
  • Manipulation of text boxes now includes auto-growth and vertical alignment

Click here to learn more

Cloud Computing for SMBs is not Just About Google and CRM

The range of cloud-based solutions for small- and mid-size businesses continues to grow. One example is WorkingPoint, a cloud-based business management system that includes invoicing, expenses, bookkeeping, contact management, and other features backed by a double-entry accounting system.

Designed for small businesses, WorkingPoint runs over Amazon’s cloud. The first user is free, with additional users costing $10/month. For a company with simple bookkeeping and accounting needs and a few (or only one) person needing access, the cost/benefit of WorkingPoint is compelling.

As I said, though, this is only one example of cloud- based solutions moving into areas of business computing beyond email, collaboration, and CRM.

Which services have you found? Do you use?

Can Unite Create Collaboration?

The team at Opera Software, makers of the Opera browser, released Opera Unite. Unite is a browser-based web-server that allows individuals to share files, host web sites, post notes, share photos, and remotely access music and videos.

The concept and potential for collaborative communications is great. The reality, however, may not live up to the vision.

Home Users:

Definitely the target customer for Unite, home users will be able to create personal and public web presences with little effort at no cost. The downside, however, is bandwidth. Your 5 Mbps DSL speed is download. Upload speed — how fast data moves from your computer out to the Internet — is likely no more than 768 Kbps. Accessing Unite sites can be slow and choppy, failing to provide a viable user experience.

Of greater concern, is the networking ports that need to be opened. Your cable Internet or DSL provider probably delivered a router with all inbound access blocked. You can surf the web because the web site is responding to a request that you made. With Unite, you will need to open ports to allow access to initiate from the outside world. Automatic port scanners used by Internet villains will find your computer and you will be attacked. It is only a matter of time.

Small Businesses:

The thought of free web site development and hosting is very tempting to many small businesses. But small businesses face the same issues as home users with respect to security and performance.

In addition, the file sharing capabilities may put your data at risk.

Larger Businesses:

Larger companies with security policies are not going to allow outside traffic into the company’s network for Unite sites. It is risky from a security standpoint and with respect to the risk to confidential information via the file sharing feature. Internally, cheap and easy sites for project teams and other collaboration are tempting.

Using Unite within a business, however, creates a host of issues. A collection of disjoint collaboration sites makes it nearly impossible to ensure sensitive data remains private, information on the sites is backed up, and that hosting a local web site does not impede business applications.

In short, the vision and concept behind Opera Unite is pretty cool. The reality of how it can and will be used remains a risky proposition. One of the benefits of using a cloud- or SaaS-based solution is that the vendor provides security and operates on neutral turf. With a service provider, you can work, share, and collaborate without opening your network and computer to outsiders. A little money can save a lot of headache.