Google Apps is designed for secure sharing and collaborations. Many users, however, still rely on the back-and-forth of email to get their work done. Here is the 4th of 5 other ways to collaborate in Google Apps.
Comments and Real-Time Chats in Google Docs
You already know that, with permission, colleagues can view and edit shared documents together in real-time. They can also engage in real-time chat from directly within the document windows. Instead of calling a meeting, or setting up a conference call or hangout, team members can ask questions, suggest edits, and provide feedback immediately while working on the document.
If team members are working on the document at different times, they can highlight text and add a comment. Visible in the margin, fellow collaborators are notified by email of the comments and receive a link that opens the document at the comment. Comments can be directed to specific team members and team members can respond to directed requests by replying to the email.
Once a comment thread is finished, or the issue resolved, mark the comment as “resolved”. While the comment disappears from view, comments remain part of the document history and can be recalled should questions arise down the road.
Helping users get the most out of Google Apps is one of the reasons we offer a range of training and professional development services. Contact us if you want to learn more.