Tuesday Take-Away: The True Role of the SLA

As you look towards cloud solutions for more cost effective applications, infrastructure, or services, you are going to hear (and learn) a lot about Service Level Agreements, or SLAs.  Much of what you will hear is a big debate about the value of SLAs and what SLAs offer you, the customer. Unfortunately, the some vendors are […]

Friday Thought: Is it Time to Move?

With the popular media focus on the economy, it is natural for the “Tech” press to report on the impact of current economic conditions on IT plans and spending.  Much of the discussion has focused on whether companies will spend on IT initiatives or will they hold off until the economy improves. I prefer to […]

Tuesday Take-Away: Is VDR a Cure?

In the first two posts in our Backup series, we covered the difference between “restore” and “recovery” and some key terms to know when considering your requirements and solutions.  In this week’s Take-Away, we look at VDR, or Virtual Disaster Recovery, as a possible cure for your recovery ailments. Virtual DR is a service that […]

Cumulus Global CEO offers Video Conferencing Advice to SMBs

Allen Falcon, CEO of Cumulus Global was quoted recently by the Worcester Business Journal, providing technical advice about video conferencing services for Small and Mid-Size Businesses. Click Here to Read the Article

Friday Thought: Who Do You Trust?

Recently, in one of my LinkedIn groups, a member asked folks about outsourcing and cloud computing.  Predictably, the cloud computing naysayers chimed in with their usual argument, which often sounds like “I would never put my data in the cloud because you don’t have control”. To me, this sounds like an argument from past generations […]

A New Look is Coming to Google Apps

Over the next months, Google is rolling out a new look and feel across its products, including Google Apps services such as Gmail, Calendar, Docs, and Sites. The new look is available in the following apps: Gmail: Consumer, Rapid Release, and Scheduled Release users can preview through a special theme Calendar: Consumer, Rapid Release, and Scheduled […]

Tuesday Take-Away: Think in These Terms About Backup

In last week’s Tuesday Take-Away, I wrote about understanding requirements before thinking technology when it comes to backup, restore, and recovery.  The number of emails and questions I received was rewarding.  So, I thought I would take this time this week to define some terms and answer questions that I received in response to last […]

Happy Belated Birthday, World Wide Web!

Sometimes, extraordinary events seem to become commonplace and get lost in the shuffle of our busy lives. On Saturday, August 6th, the World Wide Web celebrated its 20th birthday.  Since you may have missed this, let us wish the Web a Happy Birthday! Take a look at your computers, your phones, your music players, and […]

Cumulus Global Launches Google Apps for Franchises

Delivers Integrated Email and Collaboration Services to Franchisers and Their Franchisees WESTBOROUGH, MA – August 08, 2011 – Cumulus Global is pleased to announce the launch of Google Apps for Franchises, an integrated product and service packages designed to improve communication and collaboration between franchisers and their franchisees.  With Google Apps for Business at its […]

Friday Thought: 3 More Reasons Google Apps is Secure

In addition to SAS 70 Type II Certification, here are 3 more reasons Google Apps is secure. Custom Operating System. Google Apps runs on a custom version of the LINUX operating system (OS).  Services and ports that are not needed, a common entry point for hackers, are not simply disabled, they have been removed.  As […]

Cumulus Global CEO discusses economic impact with CRN

As reported by Computer Reseller News (CRN), The stock market has dropped precipitously the last two weeks, but several solution providers said they’re not worried about a substantial economic relapse impacting their businesses. At least not yet. Click here to see what Allen Falcon, our CEO, and other resellers have to say.

Tuesday Take-Away: Your Backup System is (sort of) Irrelevant

As you may know, I participate in several on-line IT discussion forums.  Every few weeks, a new member will post a question like “I have an xyz server, what should I use for backups?”.  Seemingly helpful forum members quickly jump in and start throwing out vendor names, do-it-yourself solutions, discussions about NAS versus SAN and […]

What Might Your Browser Say About Your Intelligence?

In an online poll of over 100,000 people, AptiQuant, a Canadian firm that provides online employment assessments found a relationship between IQ and browser choice.  In the report, AptiQuant finds that individuals with lower IQ scores are more likely to use Internet Explorer than other browsers, such as Google Chrome, Firefox, and Safari. The authors […]

Friday Thought: What does SAS 70 really mean?

When talking about security of cloud solutions, we often mention that Google Apps is SAS 70 Type II certified.  While it sounds impressive, what does it really mean. SAS 70 is an accounting audit standard for operational policies and procedures.  To achieve certification, you … Must have best-practice policies and procedures in place Must be […]

Good News for EDUs

We have some good news for educational institutions using Google Apps.  Google has increased the inbox size from 7.5GB to 25GB per user, giving your users the same level of service as businesses. In addition, Cumulus Global can now offer Google’s famous educational discounts for all Postini services, including Google Message Security and Message Archive […]

I Love My New Chromebook, but …

As we prepare to offer Chromebooks to schools and SMEs, our first unit has arrived.  Never has setting up a new computing device been so simple.  Once you power up, the OS walks you through connecting to your wireless network and downloading the latest Chrome OS updates. Enter your Google Apps username and password, and […]

Paul Drotch Joins Cumulus Global as CFO

WESTBOROUGH, MA – July 20, 2011 – Cumulus Global is pleased to announce that Paul Drotch has joined the company in the role of Chief Financial Officer.  As CFO, Paul will manage all accounting functions and will lead several strategic initiatives in support of the company’s rapid growth.  “We are honored that Paul has decided […]

Protect Your Data in the Cloud

When IT pros plan backup and recovery solutions for in-house systems, they start with the big events, such as server failures and disk crashes.  In reality, most restores are not as a result of a catastrophic loss.  Most restores are for individual files that were accidentally overwritten, deleted, or otherwise corrupted. How is this relevant […]

Horizon Info Services, LLC Becomes Cumulus Global

New Name and Brand Reflects Company’s Growth WESTBOROUGH, MA – June 13, 2011 – Horizon Info Services, LLC announced this morning that, effective immediately, the company is doing business as Cumulus Global. Allen Falcon, CEO, announced the change from the company’s booth at the Hartford Business Journal’s CT Business Expo.  With this new name, Falcon […]

Cumulus Global Backs New Tiers for Google Apps Authorized Resellers

Yesterday, Google announced the addition of “Premier” tiers for Google Apps Authorized Resellers, as well as for Google Earth, Enterprise Search, and Google Maps.  As reported by CRN, Cumulus Global supports Google’s efforts to differentiate among resellers. As Allen Falcon, CEO of Cumulus Global discussed in the article, not all resellers have the same skills […]