Don’t Fall for the Call

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Don't Fall for the Call

IT support scams are back and on the rise. Over the past few weeks, the reports of vendor phone calls and emails claiming to contact people about suspicious activity in their accounts have skyrocketed.  

Do Not Fall for the Scam

Google, and Microsoft, will NEVER call your or email you to start a service or support call.  Let me repeat that, but this time in bold. Google, and Microsoft, will NEVER call your or email you to start a service or support call.

Some of these calls and emails attempt to get you to enter your username and password into a fake web page. 

Many of these attacks request the multi-factor authentication (MFA) code. The attackers initiate a password reset. If given the MFA code, they access the account and can change credentials, access other services, and exfiltrate information.

It is more difficult to spot fake landing and sign in pages

While historically easy to spot, attackers use generative AI to create sophisticated fake login pages. 

Attackers are also using legitimate landing page, marketing, or document tools. The link in the email may open a validly hosted page or document with instructions and another link that, in turn, takes you to the fake login page. 

As the hackers take you through a legitimate service, as a pass-through, you may be less likely to notice that the page asking for your credentials is fake. This method is also more difficult to combat since the pass-through may require valid credentials for access.

Steps You Can Take

You can take a few simple steps to prevent these types of attacks from successfully damaging your business.

  • Education – Inform and educate your team about current and emerging cyber attack methods, what to look for, and how to handle suspicious activity.  Cyber Awareness Training, if well managed, is an affordable means to keep security top of mind.
  • Advanced Email Threat Protection – Email threat protection focused on sender domains, links, and attachments is not enough. Attackers use masking, images, and QR codes beyond the capabilities of many email protection services. Upgrading to a more robust service will provide better protections. Solutions that provide banners and “one-click response” better empower users to flag and manage suspect messages.

We Will Help

Our Cloud Advisors are here to assist. We will:

  • Assess your current security profile and protections
  • Prioritize options and recommendations for security improvements
  • Help you plan and budget for any changes
  • Deploy and co-manage your security solutions to keep you protected.

Schedule time with one of our Cloud Advisors now to begin your security review and improvements.

About the Author

Bill Seybolt bio pictureBill is a Senior Cloud Advisor responsible for helping small and midsize organizations with cloud forward solutions that meet their business needs, priorities, and budgets. Bill works with executives, leaders, and team members to understand workflows, identify strategic goals and tactical requirements, and design solutions and implementation phases. Having helped over 200 organizations successfully adopt cloud solutions, his expertise and working style ensure a comfortable experience effective change management.

Sustainability: Our Next Milestone

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ReforestationIn January 2025, Cumulus Global expanded its sustainability program to help offset the carbon footprint of our offices and operations.  In partnership with Evertreen, we fund the planting of 100 trees per month.

Over 1,500 Tonnes of CO2 Offset

With over 2,300 trees in 7 countries on 3 continents, our current forest offsets the electrical use of more than 975 households.

In addition to the climate benefits, our forest is producing food, reducing soil erosion, protecting watersheds, and providing local jobs.

As an IT firm, planting trees to offset our carbon footprint is part of an overall commitment to sustainability that includes using 100% renewable energy, reuse, and recycling.

We Can Help You Do More

One of the best ways to improve sustainability is to recycle electronic waste (e-waste). E-waste recycling has challenges, including but not limited to, finding reputable recyclers and cost.

Our Basic and Business Managed Cloud Services include lifecycle management for your computer with unlimited, no-cost, e-waste recycling. We provide a prepaid label. Just box up the items and drop them off at your local post office. As an added bonus, our IT asset disposal partners partner with Veritree to plant trees with every recycling order.

Call to Action:

For more information about our Managed Cloud Services, please contact us or schedule time with one of our Cloud Advisors. 

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America. Starting his first business at age 12, Allen is a serial entrepreneur. He has launched strategic IT consulting, software, and service companies. An advocate for small and midsize businesses, Allen served on the board of the former Smaller Business Association of New England, local economic development committees, and industry advisory boards.

5 Cyber Threat Trends You Should Know

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5 Security Cyber Threats You Should Know

Earlier this week, we shared CrowdStrike’s 2025 Global Threat Report which identified five (5) cyber threat trends that you should know. While cyber-fatigue is real, understanding the threat landscape helps you assess your risks and security posture and make informed decisions on how to prioritize security-related spending and investment.

5 Cyber Threat Trends

Here are the 5 cyber threat trends you should know.

1 China on the Rise

Cyber attacks originating in China – both nation-state and organized crime – jumped 130% over the prior 12 months. At the enterprise-level, China-nexus attackers focus on telecommunication systems. For most businesses, the increase in attacks on unmanaged devices should be of concern. 

Unmanaged devices lack detection and response capabilities that allow attackers to lurk, monitor, and capture credentials for greater access to your systems, applications, and data.

2 Hands-On-Keyboard Attacks are Making a Comeback

The best way for cyber attackers to avoid modern malware protection, such next-gen endpoint protection and managed detection and response (MDR) services, is for the attacker or a surrogate to use the keyboard. These manual, interactive attacks are up 27% over the prior year.

We may imagine hands–on-keyboard attacks as movie-like scenarios of corporate spies posing as custodians sneaking onto computers while avoiding the security guards making their rounds. In reality, the hands-on-attack may be your employee responding to somebody they think is IT support or a vendor helping them solve a problem.

3 Rapid Ransomware Reach

The speed at which cyber attackers can launch ransomware attacks after an initial breach is accelerating. From breach to spread, attacks are up to 32% faster than previously known.

This speed gives cybersecurity systems less time to identify behaviors and patterns that identify the cyber attack, weakening the effectiveness of the protections.

4 AI for Evil

With the help of AI, certain types of cyber attacks have jumped 220% over the prior year. Cyber attackers are using generative artificial intelligence (Gen AI) technologies to power more-effective attacks.  

Using GenAI, attackers create more realistic fakes – emails, documents, phone calls, and videos – to trigger responses and reactions that enable and facilitate access and breaches.

At the same time, cyber attackers are using security vulnerabilities in the platforms and tools businesses use to build AI agents, just as they use vulnerabilities in web, application, and office productivity platforms.

5 Cloud Attacks Gain Altitude

Cloud intrusions – successful cyber attacks on cloud systems and services – jumped 136% during the first half of 2025 compared to all of 2024. These attacks vector through compromised identities, improper security configurations, API vulnerabilities, lax security and permissions governance.

Steps You Can Take

To ensure your security footprint protects your business appropriately:

  • Conduct IT and Security Assessments that benchmark your security posture.
  • Prioritize your risks based on the nature and size of your business, industry standards and expectations, and regulatory requirements.
  • Level our Security CPR® model and managed services to plan, prioritize, and implement appropriate security and business resilience solutions that:
    • Address your prioritized risks as your budget allows
    • Protect from the most common and the most damaging/costly types of attacks.

We Will Help

Plan Now; Act Soon. Our Cloud Advisors are here to assist. We will:

  • Review your current systems and services and prioritize your risks. 
  • Help you prioritize, plan, and budget for security changes and improvements that may be necessary or preferred
  • Deploy and co-manage your security solutions to keep you protected.

Schedule time with one of our Cloud Advisors now to begin your security review and improvements.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

Major Google for Education Licensing and Price Changes

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Google for Education Logo

As you are hopefully aware, Google announced major changes to both licensing and pricing for paid Google for Education editions. 

These changes will impact most schools after February 1, 2026, and will affect some schools as soon as October 1, 2025.  Depending on your annual renewal date, your district may experience a significant increase in Fiscal 2026 over current budgeted amounts.

The following are the licensing changes, pricing changes, and timing for the changes. We are also sharing our general recommendations based on your current subscription and plan.

Licensing Changes

  • Google is eliminating licensing that differentiates between students (full and part time) and faculty/staff. 
    • All users will require the same license(s)
    • You will no longer receive a staff license at no cost for every four (4) student licenses.
    • Every active user must be assigned an Education Fundamentals license
  • Education Standard and Education Plus subscriptions are designed and intended to cover all active users, not just a subset. 
    • Partial domain licensing is no longer possible, with few exceptions.
  • If you subscribe to either Standard or Plus, you must:
    • Purchase enough paid licenses to cover every user with an Education Fundamentals license
    • Ensure that all users with an Education Fundamentals license have an assigned paid license
  • Google is enforcing a minimum purchase requirement for paid licenses of 50 seats.
    • If your school has fewer than 50 faculty/staff and students, you must purchase 50 Education Standard or Education Plus licenses.

Pricing Changes

Google is increasing Google for Education pricing as follows. Note that subscriptions that were licensed and paid per-student will now be per-user, inclusive of students and faculty/staff.

Education Standard

  • Price remains at $3 per user per year.

Education Plus

  • Price increases from $5 to $6 per user per year
  • If subscription cost increases more than 10%, you may be eligible for a 1-year 10% discount on your license fees
  • Discounts are available with multi-year contracts

Teaching and Learning add-on

  • Price increases from $48 to $60 per user per year for Annual/Fixed Term Plan Subscriptions
  • Flexible Plan subscriptions increase from $4.80 to $6 per month

Timing of Changes

License and pricing changes start as early as October 1, 2025, for new all subscriptions and existing Flexible Plan subscriptions.  The changes take effect beginning February 1, 2026, for all existing Annual/Fixed Term Plan subscriptions.

New Purchases

  • For new Education Standard and Plus purchases, the new pricing takes effect as of October 1, 2025. The new pricing is for both Flexible (monthly) Plans and Annual/Fixed Term Plans (1+ year commitment with annual or monthly payments).

All Flexible Plan Subscriptions

  • If you are on Flexible Plan (monthly) subscription, the new pricing begins as of October 1, 2025.

Annual Plan Subscription Renewals

  • If you are on an Annual Plan Subscription, the price increase takes effect with your next annual renewal, on our after February 1, 2026.  As such:
    • If your renewal is before February 1, 2026, you may renew with the current licensing and pricing for one (1) year only.  Any renewal for multiple years will use the new licensing structure and pricing.
    • If your renewal is on or after February 1, 2026, your subscription will move to the new licensing and pricing structure upon renewal.
  • Please note that 
    • If your renewal is after February 1, 2026 and within your current fiscal year, your new cost may not be fully budgeted if your budget was finalized before considering the new licensing and pricing structure.
    • If you are renewing Education Plus and see a cost increase of more than 10%, Google will authorize a 10% discount for the first year of your renewal.

Annual Plan Subscription Upgrades

  • If you are using Education Standard, you can upgrade to Education Plus using the current licensing structure and pricing until January 31, 2026.  This includes mid-term upgrades that change your renewal date.
  • As of February 1, 2026, upgrading from Education Standard to Plus will move you to the new licensing structure and pricing even if the upgrade is prior to your renewal date.

Downgrades

  • If you choose to downgrade from Education Plus to the Teaching and Learning add-on, the new licensing and pricing takes effect October 1, 2025.

Our Recommendations

Depending on your current Google for Education subscription and plan, we recommend you consider the following:

New Education Standard and Education Plus Subscriptions

  • Schools planning to add Education Standard or Education Plus should do so with an Annual Plan commitment before September 30, 2025. 
  • This will provide first year savings over the new licensing and pricing structure and provide you with the ability to properly budget for FY2027.

Current Education Plus Subscriptions

  • Consider a multi-year commitment with possible discounts.
  • Evaluate your usage and determine if downgrading to Education Fundamentals and using the Teaching and Learning add-on is appropriate.

Upgrading from Education Standard to Education Plus

  • Schools planning this upgrade should do so with an Annual Plan commitment before September 30, 2025.
  • This will postpone the price increase and will provide a year savings over the new licensing and pricing structure and provide you with the ability to properly budget for FY2027.

Flexible Plans

  • Assess the stability of your user counts and, if feasible, move from your monthly plan to an Annual Plan prior to September 30, 2025. 
  • This will lock in current licensing and pricing for the first year and give you the opportunity to budget for increasing costs in the future.

We Will Help

Plan Now; Act Soon.  As with any major change, we expect you will have questions and that you may need to reassess your budget.  With the first deadline approaching October 1st, you have limited time to make decisions.  

Our Cloud Advisors are here to assist. We can review your current subscription, discuss your options, and help secure the initial year and multi-year discounts.

Please schedule time with one of our Cloud Advisors for assistance.

About the Author

Bill Seybolt bio pictureBill is a Senior Cloud Advisor responsible for helping small and midsize organizations with cloud forward solutions that meet their business needs, priorities, and budgets. Bill works with executives, leaders, and team members to understand workflows, identify strategic goals and tactical requirements, and design solutions and implementation phases. Having helped over 200 organizations successfully adopt cloud solutions, his expertise and working style ensure a comfortable experience effective change management.

AI in Google Workspace – AI Ultra for Business

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Google AI Ultra for BusinessGoogle Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover the Google AI Ultra add-on for Google Workspace.

Google AI Ultra for Business

Google AI Ultra for Business is an add-on for existing Google Workspace Business and Enterprise subscribers, offering enhanced capabilities.  Beyond the highest access to the Gemini app, Google AI Ultra for Business delivers advanced tools for deep reasoning, images, and videos.

Here are 4 reasons to consider Google Ultra for Business:

1 Gemini App
  • Dive deep with the most capable models, including Gemini 2.5 Pro and Deep Research.
  • Deep Think, with the ability to explore multiple scenarios and answers before responding, is coming soon.
2 Video Generation
  • AI Ultra for Business includes advanced filmmaking tools:
    • Veo 3 — Professional video production tool
    • Flow — Create cinematic scenes using Veo 3
    • Whisk — Image and text to 8-second videos, using Veo 2

3 Project Mariner

  • Research prototype for streamlined human-agent interaction
  • Allows AI agents to handle multiple tasks concurrently
  • Coming soon, initially to the US only

4 Individual YouTube Premium

  • Upgrade your video game with an individual YouTube Premium plan.

And More …

Google AI Ultra for Business also includes higher access and usage limits for:

  • Gemini App
  • Image Generation
  • NotebookLM
  • AI Credits (12,500 credits per month)
  • Storage (30 TB across Photos, Drive, and Gmail

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

AI in Google Workspace – AppSheet

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Gemini AI in AppSheetGoogle Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover AI in AppSheet.

AI in AppSheet

AppSheet is an add-on for Google Workspace and a Google Cloud service that empowers Google Workspace users to create custom apps and automations without writing code.

In addition to simplifying workflow creation and connecting your business data, AppSheet provides controls needed to remain secure and compliant.

Gemini AI in AppSheet helps you create and refine apps and better access and refine your data and information.

Here are 3 Gemini features in AppSheet you should know.

1 Create an App
  • Bring app ideas to life by simply describing them. Gemini AI in AppSheet can transform those concepts
    into a fully functional app for you to edit or publish.
2 Extract Information
  • Currently in preview, Gemini AI in AppSheet lets you populate forms and reports directly from images. Snap a photo of a receipt, invoice or document to capture data and match it to the right fields.
3 Connect External Services
  • Also in preview, AppSheet apps can connect to hundreds of Google Cloud and third-party services without custom code.

And More …

You can also:

  • Embed Gemini-powered AI tasks directly within your AppSheet automations.
  • Extract information from PDF files.
  • Automatically categorize information as it is input.
  • Route and prioritize items based on categorized content to streamline workflows.

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

Rightsizing IT: Managed Cloud Services for Smaller SMBs – Part 2

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Rightsizing IT for Smaller SMBs with Managed Cloud Services

Smaller businesses, like yours, use technology differently than larger organizations. You rely more on commercially available solutions than custom-built or highly-customized solutions. You are held to the same security standards as larger companies, but you lack the expertise and budget of bigger businesses. Rightsizing your IT means carefully matching your IT services to your needs, priorities, and budget. This is key to keeping your services productive, secure, and affordable.

In Part 1, we discussed the unique IT challenges you face as sole practitioners, solopreneurs, or very small business (VSB) owners and leaders. In Part 2, we dive into the process of rightsizing your IT.

1
Pick the Right Productivity Suite

Think beyond just email and calendars; focus on how you communicate and share information with your clients, customers, contractors, and vendors. Do you send and share documents? What CRM and financial apps do you use? Do you rely on and use any industry-specific software locally or in the cloud?

While other platforms exist, some at lower costs, Microsoft 365 and Google Workspace offer the most comprehensive platforms for small business productivity, communications, and collaboration.  Microsoft and Google promote different philosophies:

  • Microsoft 365 works best as a hybrid solution, with full-featured software running locally, slim web versions, and a range of integrated apps, such as planning, bookings, and PowerBI. 
  • Google promotes a cloud-first approach. Focused on core communication and collaboration, Google expects you will select and integrate cloud-based (Software as a Solution / SaaS) business apps to meet your specific needs. Google is designed to serve as your identity manager, providing integrated access to your cloud apps and services.

Consider the business apps and systems you use and how you want them to work with your productivity suite. Your line of business and back-office apps can guide whether Microsoft 365 or Google Workspace is the best fit for your IT ecosystem and your business.

2
Avoid Duplicate Services

Both Google Workspace and Microsoft 365 are robust productivity suites. And yet, we often opt to purchase additional solutions out of convenience even though we already have similar features at our fingertips. The most commonly duplicate services across our smaller business clients are:

  • Meeting services
  • External file sharing
  • Generative AI
  • AI assistant tools (transcription, note taking, etc.)

Learning to use your existing features and capabilities negates the need to spend money on – and manage – additional solutions. You can easily overcome concerns by ensuring you and your team know how to use the features you need. For example, when scheduling a meeting with a client, you might say, “I will send you a Google Meet invite, or if you prefer Zoom, you can send the invite.”

Note that features may vary based on your Microsoft 365 or Google Workspace subscription. You may need to upgrade in order to access certain features you require. This upgrade is likely less expensive than licensing another third-party app.

3
Be Cloud Forward

For smaller businesses, the cloud offers significant advantages over on-premise solutions.

  • Mobility: Securely access your systems, apps, and data, whether you are in the office, a coworking site, at home, or on the road.
  • Security: Leveraging the cloud simplifies your security exposure, lowering your costs while maintaining or increasing your protections.
  • Business Continuity: Cloud-based services protect you from local outages and service disruptions, reduce the number of ‘things’ that can break, and make it easier to recover when things do go wrong.
  • Ease of Access: Get to work without having to jump through VPN hoops. Your access is the same, regardless of where you are working.
  • Affordability: With a simpler, more secure, and integrated IT ecosystem, you pay less for the support and services you need and want.

4
Pick the Right Partner

If you are a sole practitioner, solopreneur, or VSB, most IT service providers do NOT want you as a client. Our research indicates that fewer than 10% of traditional IT and managed service providers want clients with 10 or fewer employees. Their business models require an economy-of-scale that is not viable with very small clients.

Pick an IT partner that wants your business and does not see you as an exception to their normal or preferred type of client. Look for an IT service provider that has:

  • A successful history working with smaller businesses.
  • Services and solutions tailored to your needs and priorities as a smaller business.
  • Gives you options that let you make value-based business decisions about your IT services.
  • Focuses on affordability as much as features, capabilities, and security.

How Will Cumulus Global Help?

At Cumulus Global, we truly value sole practitioners, solopreneurs, and very small businesses. We specialize in tailored solutions designed just for businesses like yours, backed by a proven track record of success.

Our top priority is ensuring that you have productive, secure, and affordable Managed Cloud Services, Cloud Forward IT Service and Support, and Security CPR® Managed Security services. 

We focus on how your IT services can best help your business thrive and grow without overspending.

Schedule a meeting with a Cloud Advisor and take your first step towards better IT for you and your business. 

About the Author

Bill Seybolt bio pictureBill is a Senior Cloud Advisor responsible for helping small and midsize organizations with cloud forward solutions that meet their business needs, priorities, and budgets. Bill works with executives, leaders, and team members to understand workflows, identify strategic goals and tactical requirements, and design solutions and implementation phases. Having helped over 200 organizations successfully adopt cloud solutions, his expertise and working style ensure a comfortable experience effective change management.

AI in Google Workspace – Vids

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Gemini AI in VidsGoogle Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover AI in Vids.

AI in Vids

Vids is a relatively new addition to the Google Workspace family of apps. Google Vids is a cutting-edge video creation platform, powered by AI.

Gemini AI in Vids helps you generate your first draft and land your message with AI voiceovers. You are empowered to create polished videos in less time so you can tell more engaging stories.

Here are 3 Gemini features in Vids you should know.

1 Create Your Story
  • Create your video storyboard with suggested scenes, scripts, stock media, music, and more to jumpstart video storytelling. Start with only a prompt and a file from your Google Drive.
2 AI Voiceovers
  • Use Gemini in Vids to give your videos a fresh voice by choosing from a variety of preset, professional- sounding voiceovers.
3 Read-Along Teleprompter
  • Record your talk track with confidence using the teleprompter embedded directly in Vids’ recording studio, so you can stay on message.

And More …

You can also

Create Clips from Prompts
  • Turn ideas into video clips by providing a descriptive prompt.

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

Act Now! Windows 10 Support ENDS in 4 Months

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Windows 11

Don’t get caught off guard! Support for Windows 10 officially ends on October 14, 2025. After this date, Microsoft will no longer provide software updates, technical assistance, or critical security patches and fixes.

Continuing to use Windows 10 will dramatically increase your exposure to significant risks. Without security updates, your systems become prime targets for cyberattacks, ransomware, and data breaches. You risk costly downtime, loss of sensitive information, and severe compliance issues. 

Proactive planning and action are not just recommended, they are critical for your business continuity and security.

Know Your Windows 10 Options

We agree with Microsoft’s recommendation to upgrade all eligible systems to Windows 11. We also understand you may have budget constraints or compatibility issues with older software.

You can check if your PCs will run Windows 11 using Microsoft’s PC Health Check app. If your PC will not run Windows 11, you have options other than buying new devices.

Extended Security Updates (ESU): 
  • Microsoft will offer an ESU subscription providing critical security updates for Windows 10 for up to three years. While pricing details are not yet available, ESU programs for Windows 7 were more than $100 per device annually. We expect the Windows 10 ESU program will be more expensive. 
  • This option serves as a temporary bridge but doesn’t address underlying hardware or software compatibility.
Virtual Desktop Services: 
  • Using virtual desktop services, such as Azure Virtual Desktop, allow you to use your existing PCs to access a robust and secure Windows 11 environment. Virtual desktops work well for hybrid team members and to mitigate the cost of upgrading multiple devices.
  • Connect with one of our Cloud Advisors to explore this option.

Windows 11 Upgrade Help

Plan for Your Windows 11 Transition

Regardless of the strategy you choose, proactive planning is crucial for a smooth and secure transition. Follow these steps to ensure you’re ready:

Assess Your Current IT Environment
  • Use Microsoft’s PC Health Check app to determine which devices can run Windows 11, which can be upgraded, and which require replacement. If you use Windows 10 in embedded systems, check with your vendor.
  • Confirm which of your business-critical applications and tools are compatible with Windows 11. Identify necessary software upgrades or migrations.
Prepare Your Budget
  • Accurately map the cost of upgrading and/or replacing devices. Keep in mind that older systems, even if upgraded now, may soon require replacement.
  • Identify any software upgrade costs.
  • Keep in mind any fees for tech support or professional services. You may need or want help transferring applications and data to new devices or setting up virtual desktops.
Develop Your Transition Plan & Data Strategy
  • Plan your timing and procedures for upgrades, purchases, and migrations. Focus on preventing data loss during migration and consider staging your rollout in phases to minimize disruption.
  • Crucially, ensure all critical data is securely backed up before upgrading or migrating systems. 
  • Remember to allow time to test critical software on Windows 11 before upgrading.
Train Your Team
  • Provide resources and help your team become familiar with the Windows 11 interface and new features.
  • If you are upgrading your business software for compatibility, you may want to provide additional training on new functionalities and capabilities.
  • Stay Informed: Monitor Microsoft’s official updates and announcements. Keep current with regarding Windows 10 end of life and Windows 11 developments.

Cumulus Global Will Help

Plan Now; Act Soon.  As with any major upgrade, we expect demand for PCs, laptops, and technical services will increase as the deadline nears. Waiting may result in delays and missed deadlines. Losing Windows 10 support can result in costly business disruptions.

For assistance, schedule a brief, free call with one of our Cloud Advisors to discuss your assessment, plan, and upgrade needs, priorities, and budget.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

Rightsizing IT: Managed Cloud Services for Smaller SMBs – Part 1

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Rightsizing IT for Smaller SMBs with Managed Cloud ServicesSmaller businesses, like yours, use technology differently than larger organizations. You rely more on commercially available solutions than custom-built or highly-customized solutions. You are held the same security standards as larger companies, but lack the expertise and budget of bigger businesses. Rightsizing your IT – carefully matching your IT services to your needs, priorities, and budgets – key to ensuring your services are productive, secure, and affordable.

As a sole practitioner, solopreneur, or very small business (VSB) with fewer than 20 employees, you face an additional challenge. Most IT firms prefer clients with over 20, or even over 30, employees. The business model for most IT service firms, including Managed Service Providers (MSPs), requires clients that can provide an economy of scale. In short, most MSPs see you as an unprofitable client.

By rightsizing your IT with managed cloud services, you can find and benefit from affordable, secure, and productive IT solutions and the services your business needs and deserves.

How You Are Unique

Smaller businesses rely heavily on commercial software and public IT services. Given the investment required, you are less likely to use customer-built and highly-customized solutions. Software packages, software-as-a-service, and public cloud services (Microsoft 365 and Google Workspace) best meet your needs.

Sole Practitioner

As a Sole Practitioner, you are the business. When it comes to IT, you likely …

  • Run your business on a laptop, smartphone and maybe a second computer.
  • Work from a home office, coworking space, or wherever you can when you are on-the-go. You are mobile.
  • Rely ubiquitously on your technology. Your IT focuses on your productivity in all your day-to-day activities.
  • Worry that security and other IT costs are, or will grow, beyond your budget.
  • Fear IT problems as disruptions, or downtime, immediately impact your business.
  • Rely on others, formally or informally, for IT advice and assistance.
Solopreneur

As a Solopreneur, you are the business, for now, as you plan for growth. When it comes to IT, you are similar in need to sole practitioners with some added concerns. You likely …

  • Expect to grow your business adding staff, freelancers, or contractors over time.
  • Want your IT solutions and services to scale with your business, without overtaking your budgets. You must manage fixed costs.

In addition, you may have investors and other stakeholders with opinions, or requirements, for how you should manage your business and which technologies to use.

VSB Owner or Leader

As an VSB owner or leader, you have a team that relies on you to provide a productive and effective working environment. You likely …

  • Understand how critical effective collaboration is to your success.
  • Have team members with varied levels of tech skills; your staff needs help and support at times.
  • Work with customers that share expectations or requirements about information security.
  • Have access to IT resources. These may be informal or professional, internal or contracted.
  • Face budget constraints on your IT spending.

Given your IT needs, business priorities, security requirements, budgetary constraints, and the challenge of engaging qualified IT professionals, you and your business face significant challenges.

Rightsizing IT is the Solution

Rightsizing IT, matching your IT solutions and services to your prioritized needs and budget, with managed cloud services ensures your business can operate productively and securely without destroying your budget.

In our next blog post, we share how to assess and right-size your IT, and how to find and leverage the right IT resources.

How Does Cumulus Global Help?

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable Managed Cloud Mervices, Cloud Forward IT Service and Support, and Security CPR® Managed Security services.  We focus on how your IT services can best help your business thrive and grow without overspending.

Schedule a meeting with a Cloud Advisor to discuss your challenges, needs, and priorities.  We will help you assess, plan, and execute the right IT services for your business and your budget.

About the Author

Bill Seybolt bio pictureBill is a Senior Cloud Advisor responsible for helping small and midsize organizations with cloud forward solutions that meet their business needs, priorities, and budgets. Bill works with executives, leaders, and team members to understand workflows, identify strategic goals and tactical requirements, and design solutions and implementation phases. Having helped over 200 organizations successfully adopt cloud solutions, his expertise and working style ensure a comfortable experience effective change management.