Posts

Rightsizing IT: Managed Cloud Services for Smaller SMBs – Part 2

/in

Rightsizing IT for Smaller SMBs with Managed Cloud Services

Smaller businesses, like yours, use technology differently than larger organizations. You rely more on commercially available solutions than custom-built or highly-customized solutions. You are held to the same security standards as larger companies, but you lack the expertise and budget of bigger businesses. Rightsizing your IT means carefully matching your IT services to your needs, priorities, and budget. This is key to keeping your services productive, secure, and affordable.

In Part 1, we discussed the unique IT challenges you face as sole practitioners, solopreneurs, or very small business (VSB) owners and leaders. In Part 2, we dive into the process of rightsizing your IT.

1
Pick the Right Productivity Suite

Think beyond just email and calendars; focus on how you communicate and share information with your clients, customers, contractors, and vendors. Do you send and share documents? What CRM and financial apps do you use? Do you rely on and use any industry-specific software locally or in the cloud?

While other platforms exist, some at lower costs, Microsoft 365 and Google Workspace offer the most comprehensive platforms for small business productivity, communications, and collaboration.  Microsoft and Google promote different philosophies:

  • Microsoft 365 works best as a hybrid solution, with full-featured software running locally, slim web versions, and a range of integrated apps, such as planning, bookings, and PowerBI. 
  • Google promotes a cloud-first approach. Focused on core communication and collaboration, Google expects you will select and integrate cloud-based (Software as a Solution / SaaS) business apps to meet your specific needs. Google is designed to serve as your identity manager, providing integrated access to your cloud apps and services.

Consider the business apps and systems you use and how you want them to work with your productivity suite. Your line of business and back-office apps can guide whether Microsoft 365 or Google Workspace is the best fit for your IT ecosystem and your business.

2
Avoid Duplicate Services

Both Google Workspace and Microsoft 365 are robust productivity suites. And yet, we often opt to purchase additional solutions out of convenience even though we already have similar features at our fingertips. The most commonly duplicate services across our smaller business clients are:

  • Meeting services
  • External file sharing
  • Generative AI
  • AI assistant tools (transcription, note taking, etc.)

Learning to use your existing features and capabilities negates the need to spend money on – and manage – additional solutions. You can easily overcome concerns by ensuring you and your team know how to use the features you need. For example, when scheduling a meeting with a client, you might say, “I will send you a Google Meet invite, or if you prefer Zoom, you can send the invite.”

Note that features may vary based on your Microsoft 365 or Google Workspace subscription. You may need to upgrade in order to access certain features you require. This upgrade is likely less expensive than licensing another third-party app.

3
Be Cloud Forward

For smaller businesses, the cloud offers significant advantages over on-premise solutions.

  • Mobility: Securely access your systems, apps, and data, whether you are in the office, a coworking site, at home, or on the road.
  • Security: Leveraging the cloud simplifies your security exposure, lowering your costs while maintaining or increasing your protections.
  • Business Continuity: Cloud-based services protect you from local outages and service disruptions, reduce the number of ‘things’ that can break, and make it easier to recover when things do go wrong.
  • Ease of Access: Get to work without having to jump through VPN hoops. Your access is the same, regardless of where you are working.
  • Affordability: With a simpler, more secure, and integrated IT ecosystem, you pay less for the support and services you need and want.

4
Pick the Right Partner

If you are a sole practitioner, solopreneur, or VSB, most IT service providers do NOT want you as a client. Our research indicates that fewer than 10% of traditional IT and managed service providers want clients with 10 or fewer employees. Their business models require an economy-of-scale that is not viable with very small clients.

Pick an IT partner that wants your business and does not see you as an exception to their normal or preferred type of client. Look for an IT service provider that has:

  • A successful history working with smaller businesses.
  • Services and solutions tailored to your needs and priorities as a smaller business.
  • Gives you options that let you make value-based business decisions about your IT services.
  • Focuses on affordability as much as features, capabilities, and security.

How Will Cumulus Global Help?

At Cumulus Global, we truly value sole practitioners, solopreneurs, and very small businesses. We specialize in tailored solutions designed just for businesses like yours, backed by a proven track record of success.

Our top priority is ensuring that you have productive, secure, and affordable Managed Cloud Services, Cloud Forward IT Service and Support, and Security CPR® Managed Security services. 

We focus on how your IT services can best help your business thrive and grow without overspending.

Schedule a meeting with a Cloud Advisor and take your first step towards better IT for you and your business. 

About the Author

Bill Seybolt bio pictureBill is a Senior Cloud Advisor responsible for helping small and midsize organizations with cloud forward solutions that meet their business needs, priorities, and budgets. Bill works with executives, leaders, and team members to understand workflows, identify strategic goals and tactical requirements, and design solutions and implementation phases. Having helped over 200 organizations successfully adopt cloud solutions, his expertise and working style ensure a comfortable experience effective change management.

AI in Google Workspace – Vids

/in ,

Gemini AI in VidsGoogle Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover AI in Vids.

AI in Vids

Vids is a relatively new addition to the Google Workspace family of apps. Google Vids is a cutting-edge video creation platform, powered by AI.

Gemini AI in Vids helps you generate your first draft and land your message with AI voiceovers. You are empowered to create polished videos in less time so you can tell more engaging stories.

Here are 3 Gemini features in Vids you should know.

1 Create Your Story
  • Create your video storyboard with suggested scenes, scripts, stock media, music, and more to jumpstart video storytelling. Start with only a prompt and a file from your Google Drive.
2 AI Voiceovers
  • Use Gemini in Vids to give your videos a fresh voice by choosing from a variety of preset, professional- sounding voiceovers.
3 Read-Along Teleprompter
  • Record your talk track with confidence using the teleprompter embedded directly in Vids’ recording studio, so you can stay on message.

And More …

You can also

Create Clips from Prompts
  • Turn ideas into video clips by providing a descriptive prompt.

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

Rightsizing IT: Managed Cloud Services for Smaller SMBs – Part 1

/in

Rightsizing IT for Smaller SMBs with Managed Cloud ServicesSmaller businesses, like yours, use technology differently than larger organizations. You rely more on commercially available solutions than custom-built or highly-customized solutions. You are held the same security standards as larger companies, but lack the expertise and budget of bigger businesses. Rightsizing your IT – carefully matching your IT services to your needs, priorities, and budgets – key to ensuring your services are productive, secure, and affordable.

As a sole practitioner, solopreneur, or very small business (VSB) with fewer than 20 employees, you face an additional challenge. Most IT firms prefer clients with over 20, or even over 30, employees. The business model for most IT service firms, including Managed Service Providers (MSPs), requires clients that can provide an economy of scale. In short, most MSPs see you as an unprofitable client.

By rightsizing your IT with managed cloud services, you can find and benefit from affordable, secure, and productive IT solutions and the services your business needs and deserves.

How You Are Unique

Smaller businesses rely heavily on commercial software and public IT services. Given the investment required, you are less likely to use customer-built and highly-customized solutions. Software packages, software-as-a-service, and public cloud services (Microsoft 365 and Google Workspace) best meet your needs.

Sole Practitioner

As a Sole Practitioner, you are the business. When it comes to IT, you likely …

  • Run your business on a laptop, smartphone and maybe a second computer.
  • Work from a home office, coworking space, or wherever you can when you are on-the-go. You are mobile.
  • Rely ubiquitously on your technology. Your IT focuses on your productivity in all your day-to-day activities.
  • Worry that security and other IT costs are, or will grow, beyond your budget.
  • Fear IT problems as disruptions, or downtime, immediately impact your business.
  • Rely on others, formally or informally, for IT advice and assistance.
Solopreneur

As a Solopreneur, you are the business, for now, as you plan for growth. When it comes to IT, you are similar in need to sole practitioners with some added concerns. You likely …

  • Expect to grow your business adding staff, freelancers, or contractors over time.
  • Want your IT solutions and services to scale with your business, without overtaking your budgets. You must manage fixed costs.

In addition, you may have investors and other stakeholders with opinions, or requirements, for how you should manage your business and which technologies to use.

VSB Owner or Leader

As an VSB owner or leader, you have a team that relies on you to provide a productive and effective working environment. You likely …

  • Understand how critical effective collaboration is to your success.
  • Have team members with varied levels of tech skills; your staff needs help and support at times.
  • Work with customers that share expectations or requirements about information security.
  • Have access to IT resources. These may be informal or professional, internal or contracted.
  • Face budget constraints on your IT spending.

Given your IT needs, business priorities, security requirements, budgetary constraints, and the challenge of engaging qualified IT professionals, you and your business face significant challenges.

Rightsizing IT is the Solution

Rightsizing IT, matching your IT solutions and services to your prioritized needs and budget, with managed cloud services ensures your business can operate productively and securely without destroying your budget.

In our next blog post, we share how to assess and right-size your IT, and how to find and leverage the right IT resources.

How Does Cumulus Global Help?

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable Managed Cloud Mervices, Cloud Forward IT Service and Support, and Security CPR® Managed Security services.  We focus on how your IT services can best help your business thrive and grow without overspending.

Schedule a meeting with a Cloud Advisor to discuss your challenges, needs, and priorities.  We will help you assess, plan, and execute the right IT services for your business and your budget.

About the Author

Bill Seybolt bio pictureBill is a Senior Cloud Advisor responsible for helping small and midsize organizations with cloud forward solutions that meet their business needs, priorities, and budgets. Bill works with executives, leaders, and team members to understand workflows, identify strategic goals and tactical requirements, and design solutions and implementation phases. Having helped over 200 organizations successfully adopt cloud solutions, his expertise and working style ensure a comfortable experience effective change management.

AI in Google Workspace – Chat

/in ,

Gemini AI in ChatGoogle Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover AI in Chat.

AI in Chat

Chat in Google Workspace provides direct messages, group chats, and spaces. Chat makes work collaboration and project management easier.

Gemini AI in Chat is your real-time assistant and partner for team collaboration. Use it to stay on top of active conversations by summarizing recent messages, finding specific details, and capturing action items. With on-demand summaries in the Chat home view, AI in Chat gives you a single place to catch up on every conversation.

Here are 4 Gemini features in Chat you should know.

Chat Summaries
  • Located in the home view for Chat, Gemini AI in Chat provides you on-demand summaries of each active conversation. 
  • You can catch up quickly in one place and focus your attention where it’s needed most.
Action Items
  • Gemini AI in Chat can analyze conversations and automatically identify and list action items. Stay organized and ensure that decisions and tasks are clearly understood and assigned. 
  • You can ask for a general list of action items or ask to see action items specifically for a particular person.
Contextual Question Answering
  • You can ask Gemini AI specific questions about a conversation or a shared file directly within Chat. This gives you quick retrieval of information without manually scrolling back through messages.
  • For example, if someone mentioned a timeline extension or a project decision, you can ask Gemini, “What did [person] say about the timeline extension?” or “What’s the decision on the project discussed?” 
Automatic Language Translation
  • Google Chat, using Gemini, will automatically detect and translate messages in over 120 languages to your preferred language and keep the original message for review. 

And More …

From the side panel, Gemini AI in Chat functions as an AI assistant and content generator. You can use AI in Chat to:

Draft Messages
  • Get AI assistance to compose messages, replies, or even brainstorm ideas directly within the chat interface.
Reference Shared Files
  • Gemini AI in Chat can analyze shared Google Workspace files (like Docs or Slides) linked in a chat and provide summaries or answer questions about their content.
  • You get immediate context about shared documents without needing to open each file separately.

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

Managed Cloud or Traditional IT Services: Pros and Cons

/in

Managed Cloud ServicesIT Services for small and midsize businesses have evolved over the years. The technologies and IT systems we use are more capable and complex. We face new and ongoing challenges related to collaboration and security. Our IT is a critical component of our business infrastructure. 

The management and support of our information technology and services need a more sophisticated approach to match our business and technology needs. Traditional IT services have their Pros and Cons. Managed Cloud Services offer new opportunities, especially for smaller businesses.

Traditional IT Services

Traditional IT services fall into two main categories: Break-Fix and Managed Services.

Break-Fix

As the name implies Break-Fix is a reactive service. When you have a question or problem, you call for assistance. You pay an hourly or per-incident rate or use a bank of prepaid hours. 

Pros

  • Break-Fix is often affordable, particularly if your IT systems are relatively new and stable. If you have few or occasional problems, you only pay for the services you need.

Cons

  • Break-Fix is reactive. When something goes wrong, your business is likely disrupted until your IT resource can respond, diagnose, and correct the issue.
  • Your costs are unpredictable. 
    • A problem may be a quick-fix or may require significant time to research and resolve.
    • Most break-fix firms charge more per hour or per incident for emergency and off-hours services.
  • You are more likely to have problems. You are not paying your IT firm to monitor your systems and services. You are not likely to identify issues before they become problems that disrupt your business.
  • Impact of disruptions. Beyond the cost of the fix, disruptive ITproblems impact your business in other ways.
    • You may not be able to respond to customers or meet client expectations
    • Your cashflow can suffer if you are unable to invoice or process receivables
    • Your reputation may suffer if you are seen as unreliable
  • Conflicting Interests. While no reputable IT firm wants their clients to have problems, break-fix IT firms rely on service and support calls for their revenue. 
Managed Services

Managed Services provide a wide range of IT administration, management, and support services for a set monthly fee.  Often positioned as a full or partial outsourcing of your IT services, Managed Services provide an active approach to IT services.  Managed Service Providers (MSPs) actively monitor and manage your environment to prevent problems that can disrupt your business. 

Pros

  • Managed Services are proactive. MSPs will focus on best-practice configuration, administration, and security to prevent and mitigate problems.
  • Your costs are predictable. Most MSPs will charge a fixed monthly fee for the set of services they provide. MSPs typically base fees on the number of devices, services, and systems/applications they manage and support.
  • You are less likely to have problems. Good MSPs will identify and address issues before they become disruptive problems.
  • Your MSP is aligned with your interests. MSPs do better when their clients have fewer problems that require intervention. The business model for MSPs relies on efficiencies and economies of scale. Fixing problems is more costly than preventing them, so good MSPs focus on prevention.

Cons

  • Costs. Managed Services appear to cost more than break-fix services.
    • Monthly fees can range from $150 to over $250 per user per month. While this is a budgetary issue for many, and for small businesses in particular, the benefits of well-managed IT services will outweigh the costs.
    • Many MSPs require clients to migrate to a standard set of systems and components. Replacing network and systems infrastructure can add significant costs to the onboarding process.
  • Access. To obtain their economies of scale, most MSPs focus on businesses with 20 or more employees. Very small businesses (VSBs) – those with fewer than 20 people, solopreneurs, and solo practitioners often struggle to access MSPs and their services.

Managed Cloud Services

Managed Cloud Services are similar to Managed Services, but focus on cloud-based services to better meet the needs of small and midsize businesses. While Managed Services focus on your IT “things” – computers, servers, networks, etc., Managed Cloud Services focus on your people – the tools they need to succeed in their roles.

While Managed Cloud Service Providers (MCSPs) will still monitor, manage, and support your technology infrastructure, computers, and on-site systems, our focus is moving as much as possible to the cloud. Reducing on-premise systems dramatically reduces the resources we need to support your business, allowing us to meet your IT needs more cost-effectively.

Pros

  • Your costs are lower. Leveraging cloud services simplifies your IT environment and reduces the resources needed to support your business. Monthly charges for Managed Cloud Services often run 30% or more below traditional managed services.
  • Your costs are predictable. You will pay a fixed monthly fee for Managed Cloud Services based on the scope of services provided.
  • You have fewer problems and disruptions. Leveraging cloud-based solutions reduces the number of things that can have problems. Providing business resiliency and continuity with cloud solutions is more cost-effective.
  • Better access to services. MCSPs leverage cloud solutions to achieve economies of scale that enable affordable services for SMBs, VSBs, and sole practitioners.
  • Your MCSP is aligned with your interests. MCSPs do better when you do better. 

Cons

  • Reliance on vendors. Your MSCP cannot fix a Microsoft 365 outage or issue. With some cloud solutions, your alternatives may be limited. Even so, cloud outages are typically shorter in duration than local IT issues and are not bound by the availability of parts or technicians for on-site work. 

How Does Cumulus Global Help?

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable Managed Cloud Services, Cloud Forward IT Service and Support, and Security CPR® Managed Security services.  We focus on how your IT services can best help your business thrive and grow without overspending.

Schedule a meeting with a Cloud Advisor to discuss your challenges, needs, and priorities.  We will help you assess, plan, and execute the right IT services for your business and your budget.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

AI in Google Workspace – NotebookLM

/in ,

Gemini AI in NotebookLMGoogle Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover AI in NotebookLM

AI in NotebookLM

NotebookLM is a research and learning assistant, powered by Gemini, that helps you navigate and understand your information more effectively. Its responses are accurate, relevant, and tailored to the specific context of your inquiry.

Here are 4 Gemini features in NotebookLM you should know:

Source Grounding
  • NotebookLM bases its responses solely on the sources you provide (e.g., PDFs, Google Docs, website URLs, YouTube videos, audio files). This significantly reduces “hallucinations” and ensures the AI’s output is directly relevant to your material. Every response is accompanied by citations, allowing you to easily verify the information against your original sources.
Audio Overviews/Podcast Generation
  • Use NotebookLM to transform your source material into an engaging audio “podcast” with two AI hosts discussing the content. This allows for “listening and learning on the go” and can help in digesting complex information in a more accessible format. With interactive mode, you can “join” the conversation and ask questions of the AI hosts.
Precise Question Answering
  • NotebookLM can understand nuances in your questions. It’s like having a helper who can instantly recall specific details from a vast library of information and give you relevant answers to different types of questions, however simple or complex they may be.
Conversational AI for Deeper Understanding
  • Interact with your uploaded sources via chat interface. Ask direct questions about your documents, explore connections between different sources, or even ask the AI to explain complex concepts in simpler terms. Gemini AI in NotebookLM acts as a personalized research assistant, helping you delve deeper into your material.

And More …

You can also use Gemini AI within NotebookLM for …

Intelligent Summarization and Information Extraction

NotebookLM excels at summarizing complex documents and extracting key information. You can generate:

  • Overviews/Briefing Docs: High-level summaries for quick digestion.
  • FAQs: Automatically generated frequently asked questions based on your content.
  • Timelines: Capture sequential information contained within your documents.
  • Study Guides:  Create study materials, including short-answer questions, answers, and glossaries.
Idea Generation and Content Creation 

Beyond summarization and Q&A, NotebookLM assists with creative tasks and content generation.

  • Brainstorm new ideas based on your research.
  • Generate scripts, outlines, or other structured content from your notes.
  • Receive suggestions for improving your writing style or structure.

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

AI in Google Workspace – Slides

/in ,

Gemini AI in SlidesGoogle Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover AI in Slides.

AI in Slides

Google Slides are a collaborative tool for communicating ideas. Gemini AI in Slides helps bring your presentations to life. Create visually stunning unique images, generate new slides, get help writing slides content and talk tracks, and catch up with quick summaries.

Here are 5 Gemini features in Slides you should know:

Generate Slides and Presentations
  • Use Gemini AI to transform ideas into slides and full presentations. 
  • Start your presentation from scratch by giving the AI a prompt or describing your presentation in a few sentences. 
  • Gemini will generate an outline and a first draft of slides, complete with titles, bullet points, and even suggested layouts.
Generate Images
  • Gemini AI in Slides uses advanced image generation models (like Imagen 3) to create original images directly within your presentation. Describe the image you need and the AI will generate it. Create unique visuals without searching for stock photos.
Summarize Presentations
  • Get up to speed quickly with automatic presentation summaries provided by Gemini in the side panel of Slides.
Generate Speaker Notes
  • AI in Slides can assist in creating speaker notes for individual slides and can provide an executive summary for your entire presentation. You get clear talking points quickly and efficiently.
Design Suggestions and Customization
  • Gemini AI suggests visually appealing layouts and designs for your slides and with a consistent and professional look. 
  • Transform a plain block of text into a more structured format like a timeline or a diagram.

And More …

You can also use Gemini AI within Slides for …

Contextual Content Creation
  • Gemini in Slides can reference your existing Google Drive files (PDFs, Docs, etc.) or even Gmail emails to help you generate new slides or extract relevant information.
Remove Image Backgrounds
  • This feature allows you to easily remove the background from images you’ve added to your slides, making it simpler to integrate visuals seamlessly into your design.
Rewrite/Summarize Text
  • Gemini AI helps you refine your slide content. Select text and ask the AI to rewrite it for conciseness, to expand on a point, or to change the tone. 
  • You can also use Gemini AI in Slides to summarize longer blocks of text into digestible bullet points for your slides.

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

Microsoft Recall: Tool or Trouble?

/in

Windows RecallWindows 11 now includes Recall, a productivity feature that lets you search and find information you have previously seen on your screen. Like most productivity tools, increased capabilities and benefits come with new risks to consider.

What is Windows Recall?

Windows Recall takes a snapshot of your screen every few seconds and when your screen content changes. Contextual information derived from the screenshots is saved as well. You can use an explorable timeline or semantic-powered search to find the content you remember having seen.

Pre-Requisites

In order to use Recall, you PC must meet stringent technical requirements, including:

  • A certified Copilot+ PC that meets the Secured-Core Standard and includes a 40 TOPs Neural Processing Unit (NPU).
  • At least 8 logical processors, 16GB RAM, and 256 GB of local storage

In addition, you must 

  • Enable Device Encryption or BitLocker to encrypt local storage
  • Enroll in Windows Hello Advanced Sign-in Security with at least one biometric sign-in option for physical device security

Is Recall Secure?

Recall relies on several security measures.

  • The data is stored locally on your computer and is NOT shared with Microsoft or any other parties.
  • You must be able to log in securely to your local machine
  • Your local storage must be encrypted
  • You can ask Recall to filter out automatically filter out information that may be sensitive
  • You can manually block specific websites from being captured in snapshots
What are the Risks?

Recall can capture account information, passwords, and other sensitive information. 

A cyber attacker with access to your device and identity can access and exfiltrate the information.

What Should You Do?

Our recommended best practice is to disable Recall by policy.

If, however, you want your team to be able to use Windows Recall, set the following policies:

  • Limit your exposure by limiting:
    • The amount of time that snapshots can be saved on the local disk
    • The amount of local storage available for snapshots
  • Create a list of websites and apps that will be filtered from snapshots
    • Include any and all internal systems with sensitive, protected, or confidential information

In addition, you should have security protections in place to minimize the risk of user account breaches and compromises. In line with our Security CPR® managed security model and services, we recommend these protections include:

  • Enhanced email threat protection against email-based cyber attacks
  • Nex-Gen endpoint protection
  • Multi-Factor Authentication enforces for all systems and applications with sensitive data (preferably all systems and apps)
  • Data Loss Prevention (DLP) for managing access and permissions to applications and data, including information within Microsoft 365 and Google Workspace

How Can Cumulus Global Help?

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you do not overspend on services and to focus your IT dollars on the capabilities and services you need.

Check out our IT Assessments and schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

AI in Google Workspace – Sheets

/in ,

Gemini AI in Sheets

Google Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover AI in Sheets.

AI in Sheets

Google Sheets is a spreadsheet and data analysis tool built for ease of use and collaboration. Using Gemini AI in Sheets, you can build spreadsheets, summarize your data, generate formulas, and improve your data skills.Gemini in Sheets helps you build more effective and efficient sheets.

Here are 3 Gemini features in Sheets you should know:

 

Create Tables
  • Gemini in Sheets helps you build contextually relevant, formatted, and styled spreadsheets in a snap. 
Create Formulas
  • You can ask Gemini to create formulas for you, combining and nesting functions for your desired results.  
Summarize Spreadsheet Data
  • Gemini in Sheets will automatically summarize the data in your spreadsheet. You gain a better understanding of your data, creating actionable information. You can also ask Gemini questions about the summary for deeper insights.

And More …

With Gemini AI in Sheets, you can also …

  • Build and enhance spreadsheets using content in other files and your emails.
  • Use prompts to edit your sheets with actions such as adding checkboxes or dropdowns, applying conditional formatting, and sorting data.

You can ask Gemini to create formulas for you, combining and nesting functions for your desired results.  

Summarize Spreadsheet Data

Gemini in Sheets will automatically summarize the data in your spreadsheet. You gain a better understanding of your data, creating actionable information. You can also ask Gemini questions about the summary for deeper insights.

And More …

With Gemini AI in Sheets, you can also …

  • Build and enhance spreadsheets using content in other files and your emails.
  • Use prompts to edit your sheets with actions such as adding checkboxes or dropdowns, applying conditional formatting, and sorting data.

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

AI in Google Workspace – Docs

/in ,

AI in Google Docs

Google Workspace is a comprehensive and secure platform that empowers organizations to be more productive, collaborative, and creative. This series explores the power of AI built within Google Workspace across each of the workspace apps. In this post, we cover AI in Docs

AI in Docs

Google Docs is an editor built for collaboration. Using simple prompts, Gemini AI in Docs helps you create professional, stylized, and structured documents with images, tables, and more. Get help refining your content, see the latest summary of your work, and ask questions to improve and finalize your document. Gemini in Docs can help you build better docs.

Here are 3 Gemini features in Docs you should know:

Create Your Doc

Gemini in Docs lets you build a stylized, structured document using content in Drive from a single prompt. Gemini in Docs helps you transform your long-form document with cover images, in-line images, stylized text, tables, and more.

Create an Image

Create unique inline and cover images with Gemini in Docs. Personalize your documents, add your branding, or elevate promotional content. With Gemini in Docs, you can also apply different styles, such as photography or watercolor.

Help You Write

Gemini in Docs can help you write. Use Gemini in Docs to:

  • Brainstorm
  • Create an outline
  • Build your first draft
  • Fix grammar and punctuation
  • Help adjust the length and/or tone of your content.

And More …

Gemini in Docs can reference files from your Drive and Shared Drives when generating responses in Docs. You can also summarize files from Drive and emails from Gmails. Access to your content empowers Gemini to help you create and refine. 

We Will Help

At Cumulus Global, our priority is ensuring that you have productive, secure, and affordable managed cloud services. We work to ensure that you get the most value from the IT and cloud services you need and want, without overspending, to best support your business objectives.

Unsure of where to start? Check out our IT Assessment or schedule a meeting with a Cloud Advisor. We will help you adapt while keeping your IT services secure and cost-effective.

About the Author

Allen Falcon is the co-founder and CEO of Cumulus Global.  Allen co-founded Cumulus Global in 2006 to offer small businesses enterprise-grade email security and compliance using emerging cloud solutions. He has led the company’s growth into a managed cloud service provider with over 1,000 customers throughout North America.

library

Google Workspace Security

/in ,

eBook | Source: Google —
Google started in the cloud and runs on the cloud, so it’s no surprise that we fully understand the security implications of powering your business in the cloud.

Read more

Make it Work: The Future of Collaboration and Productivity

/in

eBook | Source: Google —
The future of work is here – it’s just not evenly distributed. This report identifies three changes businesses  can make to work in the future

Read more

Unblocking Workplace Collaboration

/in

eBook | Source: Microsoft —
Poor workplace collaboration is 1 of 5 top reasons people quit their jobs. Break down collaboration blockers so that teams …

Read more

Google Workspace Migration Guide

/in

eBook | Source: Google — What are your goals, and what makes one technology solution the best fit? Here are some insights that can help facilitate a smooth transition to new workplace productivity tools at all stages — with specifics on Google Workspace — from decision to preparation to deployment to upkeep.

Read more

Six Types of Remote Workers and How to Support Them

/in

eBook | Source: Microsoft —
Great teams build great companies. Understand the six types of remote workers who impact your team, evaluate their technical needs, assess their …

Read more

The Ultimate Meeting Guide

/in

eBook | Source: Microsoft —
Many businesses experience a sizable gap between the increasing number of meetings and the value derived from the time spent in these meetings. What can you do? The simple answer for better meetings is to …

Read more

Securing Your Digital Transformation

/in

eBook | Source: Cumulus Global

Read more

Simplify Security with Microsoft

/in

Infographic | Source: Microsoft

Read more

15 Best Practices for Cyber Protection

/in ,

eBook | Source: Cumulus Global 

Read more

Webcasts

Hybrid IT for SMBs

/in ,

(02/21/2023) – A sound Hybrid IT strategy creates better collaboration, cost efficiencies, security, and resiliency. Review your hybrid business strategy and supporting IT services. Address your business, technology, security, and cost challenges.

Read more

Security CPR®

/in ,

(01/24/2022) – Cybersecurity requires policies, procedures, supporting technologies, and a culture of awareness. This webcast is a deep dive into our Security CPR® model for preventing and surviving cyber attacks.

Read more

2022 Wrap Up

/in

(01/03/2022) – Hopefully our plans for the new year are nearly complete and we will jump into January ready to execute and succeed. It is a great time of year to review and look forward to the new year. Let’s close out the year with new ideas and information.

Read more

Lower the Price of Productivity

/in

(11/15/2022) – Our IT solutions serve a purpose: to help us operate our businesses as efficiently and effectively as possible. Are you paying for duplicate IT services? Reviewing and streamlining IT services supports productivity at a lower price.

Read more

Cloud Cover – Manage IT All

/in

(9/20/2022) – The right IT management and services add value and save money. Learn IT management strategies for small and midsize businesses that can better match current and evolving business needs and priorities.

Read more

Cloud Cover – Hybrid Work

/in

(8/16/2022) – Successful businesses will adapt to changing expectations. You can, affordably, adapt your IT to hybrid work while improving security and resilience. This webcast covers the IT strategies and solutions to help you adjust your IT services to better support hybrid work.

Read more

Streamlining Security

/in

(5/17/2022) – While small businesses are more vulnerable and more frequent targets of cyber attacks, constant fear-mongering and hype does not help. Sound business practices, not fear, should be your motivation to protect against cyber attacks.

Read more

Spring Cleaning Your Files

/in

(4/19/2022) – With an understanding of personal file services – OneDrive and My Drive – and domain file services – Shared Drives and Sharepoint, businesses can build a file service that organizes and protects files in ways that make them easier to find, share, and use.

Read more

Beyond Backup

/in

(3/15/2022) – Map out how restore, recovery, and continuity solutions offer different value propositions for you and your business. Assess total cost and impact when selecting your solution.

Read more

Peak Productivity

/in

(2/22/2022) – We all have our jobs to do. We want to do well. We want to succeed. We want and need peak productivity.  While “hacks” are trendy, productivity is boosted when we understand how to best use the tools we have.

Read more