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Google Apps Helpful Hint: Delegation in MS Outlook

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If you delegate your email and calendar in Google Apps (Premier or Education editions), the person to whom you delegate, can handle messages and calendar events on your behalf from the Outlook client if you are using the Google Apps Sync for MS Outlook tool.

When you grant access to your account in Gmail, and share your primary Calendar, those messages and events are synced to the Outlook client. The person to whom you delegate can then receive and answer email on your behalf, as well as create and respond to calendar invitations on your behalf.

Click here to learn how to delegate access

Back to the drawing board?

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Google recently removed the ability to email a document into your Google Docs account.  The little-used feature is being re-vamped to increase functionality and expand the number of supported file types.

Offline Gmail Options Get Real

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Offline Gmail is officially out of beta.

Offline Gmail is a managed component of Google Apps that enables users to read, reply, and create messages when disconnected from the Internet.

Offline Gmail is one of several off-line options.  If you want to know more, contact us.

Improvements for Google Apps Users Running MS Outlook

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Many Google Apps users continue to use MS Outlook as their email/calendar software of choice.  The Google Apps Sync for MS Outlook makes this easy, and has recently improved.

  • New Calendars: If you create a new calendar in MS Outlook, the new calendar will be created in Google Apps and will Sync.
  • Multiple Calendars: You can now sync multiple calendars from Google Apps to Outlook.  The sync will include all calendars for which you have write permissions and that are not hidden in your Google Calendar list.
  • Free/Busy with Dual Delivery: We often configure dual delivery — where email goes to Google Apps and Exchange at the same time — so that we can migrate users  in groups and phases.  When running in dual delivery and other Google Apps/Exchange mixed environments, you can now query free/busy information from the Exchange server.  To do so requires installing a free connector and a registry key on each client,  a service that is included in our unlimited support package.

Click here to learn more about these new features.

Click here to learn more about our services.

Offline Gmail Continues to Mature

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While the not most-used feature among our Google Apps Premier Edition customers, offline Gmail is available and is no longer considered Beta.  Offline Gmail lets you compose and read your email without an Internet connection and without using other programs like Microsoft Outlook.

Recently, Google enhanced some of the features that let you manage messages for offline use.  You have more flexibility to download messages by time frame for offline use.  You can also manage download messages with specific labels — all or by time frame as well.

Click here to learn more.