Cumulus Global CEO Named Among 10 to Watch by Worcester Business Journal

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The Worcester Business Journal named Allen Falcon, CEO of Cumulus Global among the “10 to Watch” today in the MetroWest 495 BIZ special supplement.  The “10 to Watch” list identifies emerging business leaders who foster unique skill sets, find and develop new opportunities, and bring their respective companies to new heights.  The Worcester Business Journal covers business activity in the vibrant Central Massachusetts, 495 Corridor, and MetroWest regions.

“This is more than a personal honor for me”, noted Falcon while acknowledging the award.  “This honor reflects the commitment of the entire Cumulus Global team to the businesses, schools,  non-profits, and governments we serve.”   Falcon also praised Cumulus Global’s customers, stating “We are fortunate to have customers that want to learn, innovate, and grow, and that focus on the business value of our solutions.”

Based in Westborough, Massachusetts, Cumulus Global serves small and mid-size businesses, schools, and local governments in Massachusetts, throughout New England, and across North America. The company recently opened offices in New York and is looking forward to continued growth and expansion.

“While we deliver cutting edge and proven solutions, do not let our zeal for cloud solutions fool you,” added Falcon, “We serve much like a traditional value-add partner.  We assess business objectives, needs, and priorities; we select technologies and services to create pragmatic and effective solutions; and we follow through with deployment, education, training, and support.”

Recognition among the “10 to Watch” in MetroWest follows other recent industry accolades, including Cumulus Global’s recognition as a 2014 Pacesetter and the 5th fastest growing private company in Massachusetts by the Boston Business Journal, being named to CIO Review’s list of the 20 Most Promising Education Tech Providers,  and being included on CRN’s Next-Gen 250 list of cutting edge solution providers for the second consecutive year.

Google Extends “End of Life” for ALL Chrome Devices

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Google is updating the official “End of Life” policy for all Chrome devices, including retroactive coverage to previous models.

This change extends the minimum “End of Life” (EOL) term from 3 years to 5 years, adding at least 2 additional years of automatic Chrome and security updates.  When a device’s EOL term is reached, Google no longer guarantees Chrome updates will be provided.

The new minimum EOL term is now 5 years from the date the device hardware is made available for purchase. Some models may have a further extension based on regional releases and the length of sale. Google will be updating the EOL policy and projected dates on the Chrome OS End of Life Policy page soon to reflect this change.

Surprising Stats on Cloud Data Loss

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Yes, you can lose data in the cloud!

Our friends at Backupify recently conducted a study, Protecting Data in the Cloud: The Truth About SaaS Backup, which revealed some very interesting results based on how IT perceives the safety and security of their cloud-resident data.

54% of IT professionals have implemented some form of SaaS applications

81% of IT pros that use or plan to use SaaS apps categorize the data stored in their SaaS apps as “very to extremely important”

52% of IT pros don’t currently back up their SaaS data (or even plan to)

79% of IT pros believe their SaaS application is being backed up by their solution provider

1 out of 3 companies using SaaS lose data

47% of SaaS data loss occurs from end-user deletion

17% of SaaS data loss occurs when an employee overwrites data

13% of SaaS data loss occurs when a hacker deletes data

47% of IT pros back up SaaS data with a manual export

15% of IT pros back up SaaS data with cloud-to-cloud backup

If you want to learn more about protecting your SaaS and cloud data, please send us a note.

Note: This post is based on a Backupify Blog Post, which you can see here.

 

Cumulus Global in the News

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NewsBeacon.150
Death Of Net Neutrality Will Hurt Cloud Adoption
CRN, May 2, 2014
Our View:  Businesses relying on cloud computing need to trust that the services they use have a level playing field for Internet access and performance.

Google Apps Resellers: Referral Program Actually Helps Our Business in the Long Run
CRN, April 21, 2014
Our View: The program raises market awareness and an understanding of the value of the services we offer.

Cumulus Global Receives Pacesetter Award from the Boston Business Journal as the 5th Fastest Growing Private Company in Massachusetts
Providence Journal, April 17, 2014
Our View: We appreciate the recognition of our team and our clients, who recognize that value we delivery through our products and services.

New Google 3-D Tango Smartphone Could Change Business Computing
CRN, April 16, 2014
Our View: 3-D imaging will expand the role of smart phones and mobile devices in education, medicine, law enforcement, logistics, and other business segments.

 

Alternatives to MS Office

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NoWindows

 

With more businesses moving to the cloud, and Google Apps in particular, one of the questions that comes up is whether organizations still need MS Office.  The fact that MS Office use is drastically lower than peceived within most companies is a subject for another post.

For many organizations, they still need a solution for existing (legacy) documents as well as documents shared with them by others still using MS Office.  The good news is that you have a number of strong competitors that are free, or very low cost, and that run across multiple platforms.  Here a few.

Kingsoft Office

Cost:  Free; Premium Edition for Windows is $69.95
Platforms:  Windows, Android, iOS, Linux

Kingsoft Office is a free MS Office compatible suite available on Windows, Android (including Samsung devices and International), iOS (iPad and iPhone), and Linux.  The suite integrates with Google Drive, as well as Box and Dropbox.

Office Suite from Mobile Systems Inc.

Cost: Android: Free or $9.99 for Premium; iOS: $1.99 (promotion; normally $14.99)
Platforms: Android, iOS

Work with and print Office format documents, as well as PDF and ZIP files.  A file manager works with local files and attachments on smartphones and tablets and can also access Google Drive, Box, Dropbox, OneDrive and SugarSync, plus sharing via email, Bluetooth and Wi-Fi Direct.

QuickOffice form Google

Cost: Free with Google Apps account
Platforms: Android, iOS

Edit Word, Excel and PowerPoint files read PDFs.  Works only with Google Drive and supports printing to Wi-Fi printers.

DocstoGo from DataViz

Cost: Free
Platforms: Android, iOS

Supports MS Office 97, 2010, and 2013 formats.  An in-app purchase is required to use Google Drive, Box, Dropbox, and OneDrive.

Polaris Office 5

Cost: Free
Platforms: Android, iOS

Allows workgroups to use email or social contacts to collaborate on documents.  Works with Google Drive, Box, Dropbox and other WebDAV sites. The iOS version supports OneDrive as well.

CloudOn

Cost: Free; Pro version for $3.99 per month includes printing
Platforms: Android, iOS

Rather than building apps to execute on the local device, the CloudOn connects to a free service that executes Office apps in the cloud, and opens and edits files there. Only screen updates and gestures go back and forth. CloudOn saves to a Google Drive, Box, Dropbox or OneDrive account.

New Google Sheets are Here

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Google Sheets
Over the next few weeks, Google is rolling out the new version of Sheets to all users. Sheets include a many new features beyond offline access, speed, and no more limits on formula complexity and sheet size.

Spell check is not yet part of the new Sheets, but is coming soon.

You can click here to learn more about the new Google Sheets, and you can see Google’s announcement here.

For those that want to help users get the most from Google Docs, contact us about self-paced, integrated Google Apps training and other professional development options.

 

Google Apps and Student Privacy

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student-privacyAs you have probably heard,  there is a Federal lawsuit against Google in California that accuses Google of mining student data for commercial purposes. We have received a few questions and should expect we will have more.

Here is what we know so far.

  • Google Apps for Education remains certified as FERPA compliant. Federal regulators have not seen any issue to warrant reconsideration, revocation, or further investigation at this time.
  • Yes, Google scans all email before it reaches its inbox.  The scanning addresses several issues, including spam and virus protection, archiving, spell checking, and priority inbox, as well as automated identification of keywords.
  • Auto identification of keywords is for ad display.  Unless explicitly turned on by a school district, ads are not displayed and this functionality is disabled.  We have never turned on this service for a school, and to the best of our knowledge, no school has turned on ads themselves.
  • No humans read emails or other Google contents.  The scanning is automated, by computer algorithm.
  • Google does not sell the information it gathers — that is not how Ads work. When an advertiser selects keywords, Google’s system matches keywords from ads with keywords from users.  Advertisers do not know the identity of those who see ads.
  • The lawsuit alleges that Google could use a “profile” learned from email scanning to advertise and market to students using other Google services. Emphasis is on “could”.  While Google could do this, they do not, as to do so would invalidate Google’s FERPA compliance and would destroy the trust of thousands of schools and districts.   Also note that SaaS providers offering SIS and LMS services also have information that could be sold or used for marketing.   Like Google, these providers hold the information as confidential.
  • The judge in the case denied the request for class action status. This indicates that there is likely insufficient cause to expect a broad application of fault or liability. While we are not lawyers, appears to be an early indication regarding the merits of the case.

We will continue to monitor the case for developments and publish relevant information as it becomes available.  If you have any questions, please feel free to contact us.

Cumulus Global Receives Pacesetter Award from the Boston Business Journal as the 5th Fastest Growing Private Company in Massachusetts

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At the annual BBJ Pacesetter breakfast today, the Boston Business Journal recognized Cumulus Global as the 5th fastest growing private company in Massachusetts.  The Pacesetter Awards recognize businesses with exceptional cumulative revenue growth over a four-year period, highlighting businesses and entrepreneurs that create the dynamic and innovative economy in Massachusetts.

In accepting the award, Allen Falcon, CEO of Cumulus Global, discussed the critical role the company’s network of partners, vendors, and advisors has been to its success and growth.  Falcon thanked the entire Cumulus Global team for their efforts, referring to a team, “whose evangelical zeal for all things cloud computing is always tempered with just enough pragmatism to deliver successful solutions to our customers.”  Falcon also praised Cumulus Global’s customers, stating “We are fortunate to have customers that want to learn, innovate, and grow, and that focus on the business value of our solutions.”

Based in Westborough, Massachusetts, Cumulus Global serves small and mid-size businesses, schools, and local governments in Massachusetts, throughout New England, and across North America. The company has offices in New York and is looking forward to continued growth and expansion.

“While the technologies and solutions we deliver are cutting edge,” noted Falcon, “in many ways we are a traditional value-add partner for our customers.  We access business objectives, needs, and priorities; we select technologies and services to create pragmatic and effective solutions; and we follow through with deployment, education, training, and support.”

Cumulus Global’s recognition as a 2014 Pacesetter follows other recent industry accolades, including being named to CIO Review’s list of the 20 Most Promising Education Tech Providers and to CRN’s Next-Gen 250 list of cutting edge solution providers for the second consecutive year.

 

A New Approach to Protection

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Security Key
One of the challenges in today’s world is that malware can come from anywhere.  Traditionally, viruses and other malware travelled by disk or thumb drive.  As our desktop protections improved, malware appeared in infected files attached to emails, or spam.  Today, malware is more likely to come from a web site you visit — even legitimate sites have been hacked — than anywhere else.

Additionally, malware targets every platform.  Once thought immune to viruses, MACs face some of the same risks as PCs.  Our smartphones and tablets, running iOS and Android, are also under attack with malware built specifically for those platforms and the information they often hold and access.

The problem with protecting all devices, is that we have historically needed a solution for each platform.  For those with laptops, smartphones, and/or tablets, as many as three solutions may be needed — each with purchase and subscription costs as well as administrative time and costs.  Additionally, historical malware protection focuses on infected files and malicious code on each device … even though the web is the greatest source of danger.

Looking forward, we need a better way!

Instead of working to protect devices and data, let’s focus on protecting the users.  Let’s offer protection through a single system across all devices.  Let’s offer protection that not only looks for traditional viruses and malware, but prevents malicious code and activities from hacked web sites.  Let’s deploy a solution that works with they way our users work — on smartphones and tablets, as well as PCs and MACs.  And, let’s do this without breaking the bank.

Does such a solution exist?

YES!  And, we are launching it soon.  Fill in the form, below, for pre-launch information and pricing.

A Post XP World? Think Before You Spend!

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xplogo
Today is the day that Microsoft is no longer supporting Windows XP (unless you are a country or a multinational bank with ATM machines).

There is a lot of fear, uncertainty, and doubt about what businesses should do next, much of it originating with Microsoft.

First, you Windows XP systems will keep working.  As time moves forward, hackers will continue to find exploits in Windows XP, which Microsoft will no longer fix.  If you system is on-line, unprotected, your risk for malware and data breaches will increase over time. Realistically, with 12 years of market exposure, the “easy flaws” have been found.  Most recent security breaches is Windows XP are pretty esoteric or relate to current versions of Internet Explorer and activity in the browser.  So, no need to panic.

No need to panic.  Take time to choose how you move forward.

Option 1:  Upgrade Windows

Microsoft wants you to upgrade, to Windows 7 or Windows 8.1 (stay away from Windows 8, please!).  To do so, you will likely need to replace some, if not most, of your PCs and laptops.  You will also need to upgrade your endpoint protection and most of your applications.

Option 2:  Go Virtual

Virtual Desktop Infrastructure (VDI) services, sometimes referred to as Desktop-as-a-Service (DaaS), provides a full Microsoft operating environment accessible via a small piece of software on your local machine, or via any HTML5 capable browser.  Once in your virtual desktop, you have the current OS and Office suite, along with other applications your business needs and uses.  Maintenance and upgrades are managed for you, and you can securely access your desktops from nearly any internet-connected device.  Once you decide to go virtual, you have options that let you manage the cost of change over time.

2a) Keep your XP for now.  You can keep your existing XP machines (for now), reconfiguring them as “thin clients”.  With the systems locked down to only run the VDI client or a browser, and a solid malware prevention / endpoint protection service in place, you can stretch the life of your current XP systems.  Since users do their work in the remote, Virtual Desktop, the XP platform is shielded from user interaction and malware.

2b) Go Linux.  Linux is now a business-grade operating system and serves well as the operating system for “thin clients”.  Since Linux requires much fewer system resources to run effectively, Linux gives new life to older PCs and Laptops.  As with an XP thin client, you are only using the OS and browser to access the Virtual Desktop.

2c) Go Chrome. Chromebooks cost 1/2 to 2/3 less than a typical laptop, and cost 1/6 as much to administer and manage over time.  With HTML5 receivers installed, Chromebooks can access nearly any VDI environment, including those using Citrix, VMware, and Ericom systems.  Additionally, you get direct access, with built-in malware protection to any web-based application, including Google Apps for Business, Government, and Education.  With a single Google Apps account, you have the option for full mobile device management, to further secure and control your environment.

While upgrading with Microsoft often seems like the best solution, it is fraught with upfront and ongoing costs and challenges.  Going virtual, while seemingly a more complex choice, lets you keep your current environment and replace your aging hardware over time, as you can afford to do so, with less expensive alternatives.

If you are interested in exploring your options further, please contact us for more information.