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Streamlining Security for SMBs

Security, Privacy, & ComplianceStreamlining security is a more balanced message about why and how to protect your business. Over the past year, we have covered the on-going, and increasing, threats to small businesses.  We often highlight the scope and severity of the risk.  Hopefully this information, along with cost-effective solutions, prompts you to act. At times, we may appear to be fear-mongering.

Sound business practices, not fear, should be your motivation to protect against cyber attacks.

The market is awash with security solutions. These range from single-protection products to complex advanced security monitoring and response services.  The number of options, and competing claims, is overwhelming.

Our Recommendation: Focus protections on the most common, and most damaging, types of attacks.

1. Focus on Risks

We know that:

  • More than 80% of cyber attacks start with, or involve email via phishing and other social engineering tactics
  • Ransomware is the most common type of attack
  • Business email compromise (BEC) is the most costly type of attack
  • Attacks via DNS and web content are becoming more of a risk

As such, small and midsize businesses should focus on preventing these types of attacks. Plan to limit your security approach and spending to prevention and recovery from these risks.

2. Use our CPR model as a guide

Communication and Education

Make sure your team knows how to spot an attack and what to do if they suspect an attack.  They should know the risks and steps you are taking to protect your business.

Periodically sharing articles or updates may be sufficient.  Subscribing to a security awareness training service is an affordable way to provide this education. Your cyber insurance policy may require this service.

Protect and Prevent

To protect your business from the greatest risks, put the following solutions in place:

  • Multi-Factor Authentication (MFA)
  • Encrypt data at rest, including on servers, desktops, and laptops
  • Use advanced threat protection (ATP) on all email accounts for inbound messages
  • Ensure your endpoint protection (local anti-virus) is a next-gen solution
  • Use DNS/Web protection to prevent harmful downloads

Specific to business email compromise attacks and ensuring your legitimate emails are not flagged as dangerous, ensure your domain configuration include the following protocols and services:

  • An accurate and complete Sender Policy Framework (SPF) record
  • DomainKey Identified Mail (DKIM) for all sources of email (including marketing tools)
  • Domain-based Message Authentication, Reporting, and Conformance (DMARC)

Respond and Recover

Even with protections in place, cyber attacks can be successful.  Ensure that you can return to operations quickly, even as a full recovery may take time. Your ability to recover and respond should include:

  • Backup/Recover data stored in the cloud (Microsoft 365, Google Workspace, etc.), as well as on local servers, desktops, and laptops
  • Continuity services so you can run images of key servers, desktops, and laptops if they are damaged by an attack

Note that continuity services also protects you from the impact of hardware issues, theft, and other losses.

Start with an Assessment

For a limited time, our Rapid Security Assessment is free of charge. Complete a 3 minute survey and receive a detailed report benchmarking your basic security services with respect to the most common cyber attacks against small and midsize enterprises.  

To learn more, please join us on May 17th at 3:00 PM ET for Streamlining Security, our May 3T@3 Webcast or schedule a no-obligation call with one of our cloud advisors.


Business Email Compromise – The Costliest Type of Cybercrime

Email, Communications, & MobilityWhile the massive number and scale of ransomware attacks get the most media attention, Business Email Compromise (“BEC”) attacks are the costliest type of cybercrime. In a BEC attack, the criminal impersonates you and convinces somebody who trusts you to send money. While successful attacks often begin with unauthorized access to your email account, savvy criminals use email and domain impersonation techniques. They trick others into thinking that you are asking for, or instructing them to complete, a money transfer.

As we noted in this recent post, real estate agents and brokers are prime targets of Business Email Compromise attacks because they regularly discuss transferring large amounts of money with their clients. As noted in this recent article from the Associated Press, however, BEC attacks are hitting a wide range of small businesses, nonprofits, and schools.

Business Email Compromise attacks succeed when cyber criminals are able to collate enough information about you to gain access to your account or impersonate you.  Here is how they do it:

  • Given that you use your email address to log into many systems, a third party breach can provide attackers with your email address and enough information to calculate your password.
  • Third party breaches often provide hackers with enough personally identifiable information (PII) about you to launch a successful phishing attack that captures your username and password.
  • Scanning social media posts can also provide hackers with enough PII to successfully phish for your identity.
  • Malware, known as an Advanced Persistent Threat (APT), that makes it past your endpoint protections can gather usernames, passwords, and other information while running undetected on your computer.

Protect Your Identity

To keep your email account secure, you need to protect your identity.

  • Understand the risks and follow practical advice for safe online hygiene. Use unique, complex passwords across systems; avoid oversharing personal information; and learn to recognize phishing and impersonation attacks.
  • Use “Next-Gen” endpoint protections to prevent zero-day attacks, APTs, and more traditional forms malware.  These solutions use heuristics, AI, and behavioral analysis of files to identify an attack. They can also “roll back” changes to stop an attack.

Secure Your Email Service, and All of Your Services

Even as you protect your identity, you still need to secure your email service.

  • Advanced Threat Protection (ATP) protects your account from phishing attacks, bad links, infected attachments, and other risks. ATP verifies sender information and test links and attachments in a “sandbox”, allowing safe messages to arrive in your inbox.
  • Two-Factor Authentication (2FA), or Multi-Factor Authentication (MFA), can prevent access to your accounts if your username and password are compromised.
  • Ensure that all of your information is encrypted at-rest and in-motion. Your email service should use Transport Layer Security (TLS) to encrypt messages between sending and receiving services.  Encrypt files on your local disk, on any file servers, and in the cloud.

Prevent Email and Domain Impersonation

As noted in this recent blog post, you can use three (3) levels of protection to prevent email and domain impersonation.

  • Sender Policy Framework (SPF): Authenticates addresses you use to send email.
  • DomainKeys Identified Email (DKIM): Digitally signs messages to ensure emails are not altered en-route.
  • Domain-based Message Authentication, Reporting, and Conformance (DMARC): Authenticates email origin and instructs recipients how to process bad messages. A DMARC service will track and report any potential issues.

These protocols and a DMARC monitoring service offer the best protection against BEC and impersonation attacks. They also help improve the deliverability of your email. Our ebook, Email Security: Good, Better, Best, dives deeper into this topic.

For a limited time, our Rapid Security Assessment is free of charge. Complete a 3 minute survey and receive a detailed report benchmarking your basic security services with respect to the most common cyber attacks against small and midsize enterprises.  

 

Cyber Protection Solutions for SMBs

Data protection iconAs our businesses become even more reliant on technology and cloud services, the frequency and sophistication of cyber attacks continue to accelerate. Your Cyber Protection 

Cyber Protection Needs

We need our businesses — and our people — to be aware, protected, and able to recover.

At Cumulus Global, our CPR model maps the necessary components of cyber security into three areas.

  • Communicate & Educate
    • Ensure you team understands the risk, educate them so they can avoid falling prey, create a culture of security and data privacy.
  • Protect & Prevent
    • Leverage advanced and “next gen” technologies to prevent attacks and to protect your networks, systems, data, and people from attacks.
  • Recover & Respond
    • No system is perfect; make sure you can recover your data and systems, return to normal operations, and respond to the technical, legal, and communication challenges.

Successful Cyber Protection relies on your policies and procedures, technologies, and people working in sync. Across more than a dozen focus areas, you need to balance the level or protection you need with the costs and with the risks of not doing enough. You need to balance external requirements, such as government and industry regulations, with internal priorities.

Your Cyber Protection Solution

To design and implement an affordable, integrated, and effective cyber protection solution for your business, start with a Cyber Protection Assessment (CPA).  A CPA will assess your needs, within the context of your business, and preferred solutions across 15 areas of focus:

  • Written Information Security Plan
  • Patches and Updates
  • Email Encryption
  • Data Destruction
  • Background Checks
  • Written Information Response Plan
  • Antivirus and Intrusion Detection
  • Email and Web Security
  • Account and Identity Management
  • Employee Training
  • Firewalls
  • Backup / Continuity / Disaster Recovery
  • File Encryption
  • Network Access Security
  • Responsible Parties

Using the results of the Cyber Protection Assessment, you can plan and implement your levels of protection in each area to create the balance that is best for your business.

Next Steps and Resources

Your best next step is to contact us and discuss your cyber protection status and needs with one of our Cloud Advisors. Consider using our Cyber Protection Assessment to understand your needs, current protections, gaps, and priorities.

Related Resources:

9 Cyber Security Tips

Since the start of the COVID-19 pandemic, cyber threats and ransomware attacks have accelerated, exceeding 30,000 attacks per day in the US. Cybersecurity measures have never been more important. The move to remote working environments as well as the vulnerability of global economies in crisis has created an open-season for cybercriminals. No business—big or small—is safe.

Small and medium businesses (SMBs) seemingly have a target on their backs, so strengthening your security posture is essential right now. The good news: There are ways to protect your business against ransomware attacks.

Here are nine tips you that boost your business’ resilience to cyber attacks:

Communicate & Educate

1. Conduct a security risk assessment. Understand potential security threats (e.g., downtime from ransomware) and the impact they may have on your business (lost revenue). Use this information to shape a security strategy that meets your specific needs.

2. Create straightforward cybersecurity policies. Write and distribute a clear set of rules and instructions on cybersecurity practices for employees. This will vary from business to business but may include policies on social media use, bring your own device, authentication requirements, etc.

3. Train your employees. Because cybersecurity threats are constantly evolving, an ongoing training plan should be implemented for all employees. This should include examples of threats, as well as instruction on security best practices, and periodic testing.

Prevent & Protect

4. Protect your network and devices. Implement a password policy that requires strong passwords and monitor your employee accounts for breach intel through dark web monitoring. Deploy firewall, VPN, and next-gen antivirus technologies with advanced threat protection. Ensure your network and endpoints are not vulnerable to attacks. Implement mandatory multi-factor authentication. Ongoing network monitoring is essential, as is encrypting hard drives.

5. Keep software up to date. Be vigilant about patch management. Cyber criminals exploit software vulnerabilities using a variety of tactics to gain access to computers and data. Your IT provider should automate this for your businesses with a remote monitoring and management. Keep your mobile phones up to date as well.

6. Back up your data. Daily (or more frequent) backups are a requirement to recover from data corruption or loss resulting from security breaches. Consider using a data protection tools that take incremental backups of data periodically throughout the day to prevent data loss. Remember that you need to protect your data in the cloud as well as you protect your data on local servers and workstations.

7. Know where your data resides. The more places data exists, the more likely it is that unauthorized individuals will be able to access it. Use data discovery tools to find and appropriately secure data along with business-class Software-as-a-Service (SaaS) applications that allow for corporate control of data. Eliminate redundant and “Shadow IT” services.

8. Control access to computers. Use key cards or similar security measures to control access to facilities. Ensure that employees use strong passwords for laptops and desktops. Give administrative privileges only to trusted staff as needed.

Respond & Recover

9. Enable uptime. Choose a powerful data protection solution that enables “instant recovery” of data and applications. In fact, 92% of managed IT service providers report that companies with business continuity disaster recovery (BCDR) products in place are less likely to experience significant downtime from ransomware and are back up and running quickly. Application downtime can significantly impact a business’ ability to generate revenue. Can your business afford downtime costs that are 23X greater (up by 200% year-over-year) than the average ransom requested in 2019?

The best defense is a good offense. A robust, multi-layered cybersecurity strategy can save your business. Contact us to learn more and for a free Cyber Security Assessment.

Cyber Threat Series Overview

Protecting your network, systems, apps, data, and people is no easy task as the scope and variety of attacks continues to multiply.  You want and need to protection, but must make smart buying and decisions. Too little or too much means higher risk or unnecessary cost.

We see your business as a target not because we know cyber criminals have you in their sights, but because most cyber attacks throw a wide net and catch those who are unprepared. Appropriate measures to prevent, protect, and respond to cyber attacks has business value and should be part of your IT strategy and plans.

As a series of blog posts, this Cyber Threat Series intends to educate and inform. We will cover the types of risks and attacks and how to prevent them. We discuss solutions. We take a pragmatic approach that respects priorities and budgets.

Topics will include


Contact us to discuss your cyber threat protections. The Cloud Advisory session is complimentary and without obligation.


 

Webcasts

Streamlining Security

3T@3 Webcast Series: Tuesday, May 17 at 3:00 PM ET

The on-going coverage and hype about the threats of risks of cyber attacks continues. While small businesses are more vulnerable and more frequent targets, the constant fear-mongering does not help. We become immune to the message. 

Streamlining Security: Sound business practices, not fear, should be your motivation to protect against cyber attacks.

In our May 3T@3 Webcast, Cumulus Global CEO Allen Falcon will identify the most common and most costly cyberattacks facing small businesses. He will then outline concrete, affordable actions and solutions to protect against these types of threats.

View the Recording On-Demand:


Next Normal: IT Efficiency

3T@3 Webcast Series: Tuesday, Feb 23rd at 3:00 PM

COVID-19 and the events of the past 10 months have, and continue, to change the way we run our businesses.  While some of these changes are temporary, many will become part of our next normal. For many of us, these changes came in a scramble to work from home. With respect to IT, this has many businesses using new, often redundant apps and systems.

Are the IT choices made during the crisis the best for your business in the long term?

This month’s 3T@3 Webcast, is the first in our “Next Normal” series looking at how we adapt, prepare, and respond to economic, social, and business changes.  We start the series exploring “IT Efficiency.”  We see where many small businesses signed on to services in order to adapt to mandatory closures, reduced office capacity, and parents’ need to be present for children learning remotely. Many of these service duplicate features in other systems, resulting in excess cost and lost productivity.  Join Cumulus Global CEO Allen Falcon to identify how you may streamline your IT services, reduce costs, and improve efficiencies.

Watch the recording on-demand



Data Protection & Security

library

15 Best Practices for Cyber Protection

eBook Source: Cumulus Global

As our businesses become even more reliant on technology and cloud services, the frequency and sophistication of cyber attacks continue to accelerate. We need our businesses — and our people — to be aware, protected, and able to recover.

At Cumulus Global, our CPR model maps the necessary components of cyber security into three areas.

  • Communicate & Educate
  • Protect & Prevent
  • Recover & Respond

Policies and procedures, technologies, and people are all part of the equation, as is cyber insurance for financial protection. Deciding where and how to invest is a value proposition balancing costs, benefits, and the risks of inaction. 

In this eBook, we look at 15 Best Practices for Cyber Protection. We rank solutions from “bad” to “best”. Your business may not need the “best” solution for every area; you can match services and costs to your risks and needs. 

These best practices improve your protection, mitigate liabilities, and facilitate affordable cyber insurance coverage.

Please confirm you information below to view and download the eBook.